Farmers Mutual of Tennessee (FMT) Insurance has deep roots in Tennessee's agricultural history. The organization began on July 12, 1913, when one hundred Knox County farmers met in Market House to form the Farmers Mutual Fire Insurance Company. Driven by a community spirit and a commitment to addressing shared concerns, this group laid the foundation for an insurance company dedicated to person-to-person problem-solving. Now known as Farmers Mutual of Tennessee, the company has grown to offer insurance coverage statewide, embodying the principle of neighbors helping neighbors through its products and services.
Challenges:
FMT Insurance, referred by a VENSEARCH partner, sought a comprehensive Managed Services Provider (MSP) to replace their underperforming current MSP. They required a full technology assessment to identify opportunities for enhancement and cost savings, particularly in their telecommunications solutions and internet services. The goal was to improve service levels, ensure reliable communication, and enhance overall operational efficiency.
Solutions Delivered:
1. NEC Univerge Blue Connect - Corporate Voice Solution
Provided a reliable and scalable hosted voice solution.
Enhanced communication capabilities and ensured seamless connectivity.
Improved overall communication infrastructure.
2. Granite - POTS (Telephone Line Replacement)
Replaced traditional telephone lines with modern, efficient solutions.
Offered a cost-effective alternative to legacy telephone infrastructure.
Ensured uninterrupted and reliable telecommunication services.
3. TPx - Full Managed Services (Microsoft, Security, Backup)
Delivered comprehensive managed services to cover all IT needs.
Included management of Microsoft services, security solutions, and data backup.
Ensured robust security, reliable performance, and data integrity.
Implementation:
VENSEARCH conducted a thorough technology assessment for FMT Insurance, identifying key areas for improvement and cost savings. By evaluating the existing infrastructure, VENSEARCH recommended a suite of solutions that addressed the company’s immediate needs and future growth. Each vendor and supplier was meticulously vetted to ensure they met FMT Insurance’s requirements.
Results:
Enhanced Communication: NEC Univerge Blue Connect provided a reliable hosted voice solution, improving communication efficiency and scalability.
Modernized Telephony: Granite’s POTS replacement modernized the telecommunication infrastructure, ensuring reliable and cost-effective services.
Comprehensive IT Management: TPx’s managed services offered a holistic approach to IT management, covering Microsoft services, security, and data backup, ensuring seamless and secure operations.
Cost Savings: The strategic technology upgrade resulted in significant cost savings, optimizing budget allocation for further technology investments.
Operational Efficiency: The combined solutions improved overall operational efficiency, allowing FMT Insurance to focus on core business activities.
Conclusion:
Through VENSEARCH’s expertise, FMT Insurance successfully transformed its technology infrastructure, enhancing communication, telephony, and IT management. The tailored solutions provided by NEC Univerge Blue Connect, Granite, and TPx have positioned FMT Insurance for continued growth and operational excellence.