1Wire Fiber
Procurement partnerAbout
1Wire Fiber is a Utah-based telecommunications and managed IT company serving over 2,700 businesses across the state. The company provides business phone systems (VoIP/UCaaS), internet connectivity via the Utopia Fiber network, and managed IT solutions including WiFi, firewall, and email security. They handle installation, ongoing management, and 24/7 support so businesses can focus on operations rather than technology.
Details
VenSearch Intelligence
Ideal Customer
- 1Wire's stated mission is to deliver enterprise-grade telecommunications products to small- and mid-sized businesses affordably, positioning SMBs as their core sweet spot.
- Documented customer examples include HVAC companies, law offices, healthcare clinics, pharmacies, and general contractors — typically single-location or small multi-location Utah businesses that have outgrown basic residential or legacy phone/internet infrastructure.
Key Differentiators
- 1Wire positions itself as one of Utah's first Hosted VoIP providers, emphasizing deep local roots, Utah-based helpdesk support staffed by people in the state, and a single-vendor model that bundles internet, phone, managed IT, cybersecurity, and cabling under one monthly relationship.
- Their key differentiating claims include a vendor-redundant network with a 99.9% SLA, same-IP failover for backup internet, and a locally managed approach that eliminates the need for businesses to juggle multiple vendors.
Industries Served
- 1Wire serves a diverse mix of Utah small and mid-sized businesses across industries including healthcare (clinics, dental and medical offices, pharmacies), legal (law firms), financial services, HVAC and trades, retail, restaurants, general contractors, and technology startups.
- Their cybersecurity and managed IT content specifically calls out law firms, healthcare providers, and financial professionals as key targets for firewall, VPN, and email security solutions.
Service Coverage
- 1Wire Fiber operates primarily as a Utah-focused regional provider, with its headquarters at 171 W 7065 S, Midvale, Utah.
- Its fiber internet and on-site services (cabling, managed WiFi, and managed IT) cover a broad range of Utah cities including Salt Lake City, West Valley City, Provo, Orem, Lehi, Sandy, Murray, Draper, Layton, Ogden, St. George, and many others across northern and central Utah.
Partnerships
- 1Wire Fiber is a wholesale partner of UTOPIA Fiber, the community-owned open-access fiber optic network operated by a consortium of Utah cities, enabling them to resell high-speed fiber connectivity up to 10 Gbps to business customers.
- On the CRM integration side, 1Wire has built a proprietary integration tool called '1CXpro' that connects their VoIP platform with Zoho PhoneBridge and supports click-to-call, screen pop, and call logging integrations with Salesforce, HubSpot, Zoho, Zendesk, Pipedrive, and Redtail CRM.
Company Size & Ownership
- 1Wire Fiber was founded in 2006 by Adam Sessions, who continues to serve as CEO and Founder.
- The company is small, with employee counts ranging from approximately 9–50 across various data sources, with the most commonly cited range being 11–50 employees and a leadership team that includes a President (Steve Hardy), CTO (Audrius Peciukas), and VP of Operations (Mason Alba).
Compliance & Certifications
- No publicly verifiable SOC 2, HIPAA, PCI-DSS, FedRAMP, or ISO 27001 certifications were found for 1Wire Fiber itself.
- The company markets managed email security with features addressing PII, PHI, PCI, and NPI compliance for customers, and publishes content advising healthcare clients on HIPAA wireless network requirements, but these appear to be customer-facing compliance support features rather than certifications held by 1Wire.
Compiled from public sources by VenSearch · Last researched September 3, 2026
Offerings
24 offeringsBackup and Data Recovery
An automated data backup service that performs daily encrypted backups of critical business files and stores them in secure cloud storage. The service includes easy file restoration in the event of data loss, deletion, or corruption, ensuring business continuity.
Backup Internet Connections
An internet failover service that combines multiple internet connections from different networks or carriers, automatically rerouting traffic to a backup connection during an outage without changing the business's static public IP address. This ensures VPN sessions, VoIP calls, remote desktop sessions, and other persistent applications remain connected during a primary connection failure. Includes support for 4G LTE and 5G cellular standby connections, and is available nationwide starting at $99.99 per month.
Bonded Internet
A service that combines multiple internet connections to aggregate bandwidth and increase overall speed and connection reliability for businesses that need more capacity than a single line provides.
Business Internet
High-speed, unlimited business internet service offered in Utah with plans ranging from 30 Mbps to 10 Gbps, backed by a Service Level Agreement guaranteeing 99.9% uptime through vendor-redundant network infrastructure. The service is designed for modern business needs including video conferencing and large data transfers.
Call Reporting & Analytics
A real-time reporting and analytics tool built into the 1Wire communications platform that provides comprehensive, interactive reports on daily call performance, call volume, and communication activity. It allows businesses to track key metrics and optimize their communication strategy through detailed, easy-to-read dashboards.
CRM Integrations
Integration service that connects 1Wire cloud phone systems with popular CRM platforms, enabling features like click-to-call, automatic inbound call capturing, call logging, and screen pops that display customer information when a call arrives. Setup is done via a simple Chrome extension and login process.
Helpdesk and User Support
A managed IT helpdesk service staffed by people located in Utah who provide support for laptops, passwords, printers, and other user-facing IT issues. Support is included as part of 1Wire's managed IT services offering under a single monthly fee.
Hosted PBX
A cloud-hosted private branch exchange phone system that allows businesses to scale their phone system with ease and flexibility without on-premises hardware. It uses internet protocol for communications and supports features such as voicemail, call forwarding, and extension management.
Managed Business WiFi
A WiFi-as-a-Service offering that includes enterprise-grade access point hardware, professional on-site installation, and ongoing wireless network management for a flat monthly fee starting at $19.95. The service includes 24/7 cloud-managed monitoring, automated RF optimization, spectral interference scanning, overnight firmware patching, network segmentation for staff, guest, and device traffic, and multi-location management from a single platform. Covers businesses across Utah including high-density offices, multi-floor corporate campuses, retail, medical, and restaurant environments.
Managed Computer Care
A managed endpoint service that monitors business computers for security vulnerabilities, applies automatic updates and security patches, provides around-the-clock malware and antivirus protection, tracks system health to catch slowdowns early, and offers fast remote or on-site support when issues arise. The service is designed to run in the background without disrupting business operations.
Managed Email Security
A proactively managed email security service that scans incoming emails in real time to detect and quarantine malware, ransomware, phishing attempts, domain spoofing, and deceptive attachments before they reach employee inboxes. Features include configurable allow/block lists, encrypted outbound secure messaging with private key encryption, user data governance for PII, PHI, PCI, and NPI compliance, and an inbound gateway that can warn, block, or allow suspicious emails. Compatible with Microsoft Office 365, Google Workspaces, desktop email clients, and mobile apps.
Managed Firewall
A fully managed firewall service where 1Wire deploys, configures, and monitors enterprise-grade firewall solutions on behalf of Utah businesses, providing 24/7 threat detection, automatic security patch updates, and seamless integration with existing internet, phone, and networking infrastructure. The service eliminates the need for businesses to manage their own firewall hardware or security policies, with experts handling all configuration, rules, and ongoing threat response.
Mobile Cloud Phone
A mobile application that extends business cloud phone functionality to smartphones and tablets, allowing employees to take business calls on the go using their business number rather than a personal number. The service keeps business and personal communications separate on a single device without requiring new hardware.
On-Site Cabling Services
Professional structured cabling installation service for offices, including data, phone, and device cabling for new builds, renovations, office relocations, and retrofits. 1Wire technicians plan, map, and install network infrastructure on-site to create a reliable physical foundation for connectivity, with documentation and future-ready layouts that support business growth.
Phone Hardware
Business-grade desk phones and accessories sold to support professional communications within an office environment. These physical devices complement the cloud phone and hosted PBX services offered by 1Wire.
Quality of Service (QoS) for DATA Applications
A network configuration service that prioritizes critical business applications such as VoIP calls and video conferencing over other internet traffic to ensure smooth, uninterrupted performance. QoS settings are applied across the business network to prevent bandwidth-heavy applications from degrading voice and video quality.
SD-Branch
A software-defined branch networking solution that applies the same SD-WAN capabilities and management features to single-location businesses, simplifying local network infrastructure without requiring complex hardware configurations.
SD-WAN
A software-defined wide area networking solution that simplifies and secures branch-to-branch connectivity, offering optimized data routing, internet bandwidth aggregation, instant failover, site-to-site encryption, QoS for voice and video applications, and the ability to replace or supplement MPLS connections. 1Wire deploys and manages SD-WAN remotely across multi-location business networks.
Service Level Agreements (SLAs)
Guaranteed performance and uptime commitments offered as part of 1Wire's business internet services, providing businesses with documented assurances about network availability and service quality.
SIP Trunks
A cost-effective internet-based telephony solution for businesses transitioning away from traditional analog or PRI phone lines. SIP trunking connects a business's existing PBX to the public telephone network over the internet, reducing telephony costs.
Unified Communications as a Service (UCaaS)
A cloud-based platform that integrates voice, video, instant messaging, SMS, file sharing, and collaboration tools into a single application accessible from desktop, mobile, and tablet devices. It includes features such as centralized employee chat, customer SMS communication, CRM integration with click-to-call and automatic call logging, call center analytics, and app-free video conferencing. Businesses can choose cloud-based, on-premises, or hybrid deployment models.
Utopia Fiber for Business
Business internet connectivity delivered over the Utopia Fiber network, which is a community-owned fiber optic open-access network in Utah that promotes competition among providers. This service provides high-speed fiber connectivity supporting speeds up to 10 Gbps for business operations.
Video Conferencing
An enterprise-grade HD video conferencing solution that allows teams to meet and collaborate without requiring participants to download software or create accounts — attendees join via a browser link sent by email. Security features include Single Sign-On (SSO) with Office 365 and G Suite, Multi-Factor Authentication (MFA), and five additional optional access control layers. Includes recording, active speaker detection, chat and file sharing, screen sharing, host controls, and integration with Outlook and Google Calendar.
VoIP/Cloud Phone
A cloud-based phone system that replaces traditional phone lines and allows businesses to make and receive calls from computers, mobile devices, and tablets without requiring additional hardware. Features include auto attendant, call forwarding, call recording, call monitoring, real-time reporting and analytics, staff chat, and customer SMS. The system integrates with CRM platforms via a Chrome extension for screen pops, call logging, and click-to-call functionality.
Considering 1Wire Fiber?
Our team will work with you to determine if 1Wire Fiber is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.