2talk
Procurement partnerAbout
2talk is a cloud communications and VoIP calling company that provides business phone systems, UCaaS platforms, and related telephony services to over 10,000 US businesses. The company offers products including Cloud PBX, SIP trunking, virtual fax, Microsoft Teams Direct Routing, and VoIP gateway solutions. Their services are designed to replace on-premises PBX hardware with cloud-based alternatives, with pricing positioned at up to 80% savings versus traditional systems.
Details
VenSearch Intelligence
Ideal Customer
- 2talk's ideal customer is an SMB ranging from 5 to 250 employees, including individual entrepreneurs and SOHO users.
- The majority of their tracked customers fall in the 20–49 employee range, with additional clusters at 0–9 and 100–249 employees.
Key Differentiators
- 2talk's primary differentiators are aggressive pricing (marketing savings of up to 80% vs. traditional carriers), no long-term contracts with month-to-month flexibility, and a Cloud PBX included for free with every calling plan.
- They emphasize being a human-centric, US-based support provider that competes with large telecom players while maintaining personalized service for SMBs.
Industries Served
- 2talk's primary target industries include professional services (legal, accounting, real estate), retail, healthcare clinics, and technology startups, with a general horizontal focus on SMBs across all sectors.
- Their virtual fax service is specifically marketed for legal and healthcare compliance needs.
Service Coverage
- 2talk is a US-focused provider serving businesses nationwide, with the ability to establish local presence in any city or town across America.
- Their calling plans include unlimited VoIP calling to the US and 30+ countries, and they offer international phone numbers in markets including the UK, Canada, Australia, and New Zealand, with additional countries available on request.
Partnerships
- 2talk bundles Yealink IP desk phones with their business phone plans, indicating a hardware partnership with Yealink.
- They offer Microsoft Teams Direct Routing, connecting their VoIP network to Microsoft Teams Phone for external calling, and are listed on Aerocom's master agent marketplace as a provider available through the channel.
Company Size & Ownership
- 2talk was founded on October 14, 2008, by telecom veteran Wayne Toddun, making it approximately 17 years old.
- Employee counts across sources consistently place the company in the 11–50 range, with most estimates around 19–23 employees.
Compliance & Certifications
- 2talk is listed as compliant with CPNI (Customer Proprietary Network Information), the FCC-mandated data privacy standard for VoIP and telecom providers.
- Their security posture includes support for TLS and SRTP encryption for signaling and voice media, role-based access controls, IP whitelisting for SIP trunking, and automated toll fraud prevention.
Compiled from public sources by VenSearch · Last researched September 2, 2026
Offerings
13 offeringsBusiness Phone System
A complete cloud-based business phone solution that includes a handset and is powered by 2talk's Cloud PBX. It works with standard IP desk phones rather than proprietary hardware and includes advanced features such as auto attendant, call queuing, call recording, and voicemail to email.
Cloud PBX
An advanced cloud-based Private Branch Exchange included for free with every 2talk Calling Plan. It provides high-value features such as auto attendant, call queuing, call recording, voicemail to email, follow me, music on hold, and presence and BLF, and allows businesses to manage their numbers independently.
Desktop App (Web App)
A browser-based application requiring no installation that enables calling, messaging, and meetings online. It allows teams to collaborate, reach customers via video, and manage communications without downloading software.
FLIP™ VoIP Gateways
A VoIP gateway solution that modernizes existing analog phone devices and legacy PBX infrastructure without requiring businesses to replace their current equipment. It includes POTS replacement for small businesses and PRI digital gateways for medium businesses and enterprise.
Inbound Toll-Free
A service providing 8XX toll-free numbers so customers can reach a business without incurring calling costs. It is positioned as a way to boost business inquiries at no cost to the callers.
International Numbers
A service providing international phone numbers to help businesses expand their presence globally. Listed as a distinct number type available through 2talk's numbers portfolio.
Local Numbers
A phone number service offering local US numbers from cities and regions across the country, including Atlanta, Austin, Chicago, Dallas-Fort Worth, Los Angeles, New York City, Seattle, and Washington D.C. These numbers are provided as part of 2talk's business phone offerings.
Microsoft Teams Direct Routing
A service that connects Microsoft Teams Phone to 2talk's VoIP network, bringing flexibility to Teams users who want to make and receive external calls through Teams. It allows businesses to use their existing Teams environment with 2talk's calling infrastructure.
Mobile App
A softphone mobile application that allows users to make and receive calls on their smartphone, integrated with phone contacts and featuring battery-saving technology. It enables employees to stay connected while traveling, working remotely, or managing multiple locations.
Professional Audio Recording
A service providing high-quality professional audio messages for businesses. It is listed as a standalone product offering for use within the business phone system.
SIP Trunking
A connectivity service for businesses that have their own PBX or phone system and want to connect SIP trunks to the 2talk network. Pricing is based on calling volume and is quoted on request.
UCaaS – Call, Chat, Meet
A Unified Communications as a Service platform that combines calling, chat, and video meetings into a single cloud service. It replaces multiple layers of hardware and is designed to elevate business communication experiences across teams and customers.
Virtual Fax
A virtual fax service that allows businesses to send and receive faxes securely from any device, including directly from an email account. Dedicated virtual fax numbers are available for modern faxing needs.
Considering 2talk?
Our team will work with you to determine if 2talk is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.