Ace Cloud Hosting
Procurement partnerAbout
Ace Cloud Hosting (legally Real Time Cloud Services LLC) is a cloud solutions provider specializing in application hosting for accounting and tax software, virtual desktop infrastructure, and managed cybersecurity services. The company hosts QuickBooks, Sage, and tax software applications on dedicated cloud servers, and also delivers Desktop as a Service, GPU-accelerated virtual desktops, and managed security services including SIEM, EDR, and MDR. They have served over 20,000 customers across mo...
Details
VenSearch Intelligence
Ideal Customer
- Ace Cloud Hosting's sweet spot is small to mid-market businesses — particularly CPA firms, tax preparers, bookkeepers, and accounting practices with 5 to 100 users that rely on QuickBooks Desktop, Sage, or professional tax software and want to eliminate on-premise server infrastructure.
- The company also targets SMBs in compliance-heavy industries like healthcare and financial services that need managed security alongside hosted applications.
Key Differentiators
- Ace Cloud Hosting differentiates primarily through deep specialization in accounting and tax software hosting — it is one of a small number of Intuit Authorized Commercial Hosts for QuickBooks Desktop, giving it credibility and access advantages in that niche.
- Key claimed differentiators include 99.99% SLA-backed uptime, 45-day rolling automated backups, free migration, 24/7/365 human support, support for 200+ application integrations, and a unified cloud workspace approach that bundles hosting with managed security in one environment.
Industries Served
- Ace Cloud Hosting's primary industry focus is accounting, tax, and financial services — specifically CPA firms, bookkeepers, tax preparers, and SMB finance teams.
- Beyond this core, the company serves healthcare (HIPAA-compliant hosting for patient data), legal, construction, manufacturing, retail/e-commerce, insurance, education, IT/ITES, and business process outsourcing (BPO).
Service Coverage
- Ace Cloud Hosting operates primarily as a US-focused provider with a global reach.
- The company is headquartered in Pompano Beach, Florida, with additional offices in Bethel Park, Pennsylvania, and Gurugram, India, and a registered entity in Wilmington, Delaware.
Partnerships
- Ace Cloud Hosting holds several significant technology partnerships: it is an Intuit Authorized Commercial Hosting Provider and QuickBooks Solution Provider (QSP), a Microsoft Tier 1 Direct Partner under the Cloud Solution Provider (CSP) Program, and an AWS Advanced Consulting Partner with Storage and SMB Competencies.
- For cybersecurity, it partners with CrowdStrike (Managed EDR) and Proofpoint (Managed Email Security).
Company Size & Ownership
- Ace Cloud Hosting is operated by Real Time Cloud Services, LLC (also known as Real Time Data Services / RTDS), a privately held parent entity co-founded by Vinay Chhabra and Dr. Sangeeta Chhabra.
- Employee count estimates vary across sources but most recent figures place the company at approximately 90–200 employees across its US and India operations, with the company itself citing 600+ domain experts on its website (likely inclusive of the broader RTDS group).
Compliance & Certifications
- Ace Cloud Hosting holds ISO/IEC 27001:2022 (Information Security Management), ISO/IEC 20000:2018 (IT Service Management), ISO/IEC 27017:2015 (Cloud Security Controls), and ISO/IEC 27018:2019 (Cloud Data Privacy) certifications, all obtained between January 2024 and May 2025.
- Its data center partners maintain SOC 2 Type II, HIPAA, PCI-DSS, and SSAE-16 compliance, and the company itself claims SOC 2 Type II and GDPR alignment.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
33 offeringsCISO as a Service
A virtual Chief Information Security Officer service offered by Ace Cloud Hosting as part of their cybersecurity solutions portfolio. This service provides executive-level security leadership and strategy without requiring the customer to hire a full-time CISO.
Cloud for QuickBooks Online
A managed cloud workspace service that brings QuickBooks Online together with supported tax, accounting, and business applications into one secure hosted environment. The service adds enterprise-grade security including MFA and AES-256 encryption, 45-day rolling backups, and 24x7 human support around QBO access without hosting QBO itself. It also supports running AI tools such as Claude and MCP servers within the same dedicated cloud workspace.
Desktop as a Service (DaaS)
Ace Cloud Hosting provides cloud-hosted virtual desktops accessible from any device and location, including Windows Virtual Desktop, Linux Virtual Desktop, and GPU Virtual Desktop options. The service delivers reliable, high-performance connectivity with SLA-backed 99.99% uptime and supports use cases including medical coding and billing, remote workers, and design and creative professionals.
Disaster Recovery as a Service
A managed disaster recovery service ensuring business continuity by backing up data on redundant servers in multiple geographical locations so it can be recovered after natural or man-made disasters. The service is designed to revert entire systems to normal working condition in any disaster scenario.
Endpoint Management Solutions
A managed IT service providing comprehensive endpoint management including endpoint protection, security patches, software updates, user access management, and compliance support. The service handles all aspects of endpoint device management so businesses do not need to maintain in-house IT resources for these tasks.
Endpoint Security
A managed endpoint security service that protects all endpoint devices across a customer's network against threats including zero-day attacks, ransomware, advanced persistent threats, and fileless attacks. The service is part of Ace Cloud Hosting's broader managed security services portfolio.
Governance, Risk & Compliance
A suite of compliance and risk management services including Risk Management, Risk and Compliance assessments, SOC 2 Compliance Services, Vulnerability Assessment, and Written Information Security Plan (WISP) preparation. These services help organizations meet regulatory requirements and maintain audit readiness.
GPU App Hosting
NVIDIA-powered GPU-accelerated cloud desktop and application hosting designed for graphics-intensive workloads including CAD and engineering applications such as AutoCAD, Autodesk Revit, SOLIDWORKS, Autodesk Inventor, CATIA, and Microstation, as well as 3D, media, and compute applications such as Autodesk 3ds Max, Autodesk Maya, DaVinci Resolve, ComfyUI, Adobe Cloud, MATLAB, Blender, and Android Studio. The service offers 50% off for the first three months.
Managed Backup Services
A managed backup service that automatically protects business data with scheduled backups and supports data recovery in case of accidental deletion, corruption, or disaster. Ace Cloud Hosting offers 45-day rolling backups for eligible files and data stored within hosted environments.
Managed Cloud Hosting and IT Services for Bookkeepers
A combined cloud hosting, managed IT, and managed security service package specifically designed for bookkeeping practices. It provides a dedicated private cloud workspace where bookkeepers can run QuickBooks, Sage, ADP, BILL, and other accounting applications with secure multi-user remote access, 45-day rolling backups, managed endpoint security, and 24x7 support without needing to manage in-house IT.
Managed Detection & Response (MDR)
A cybersecurity service providing 24x7 proactive monitoring, threat detection, and incident response across an organization's entire IT stack using AI and ML capabilities. Ace Cloud Hosting's MDR approach covers prioritization, threat hunting, investigation, guided response, and remediation with metrics of detection under 1 minute, investigation under 10 minutes, and response under 60 minutes.
Managed DNS Filtering
A managed DNS filtering service that restricts access to malicious websites and filters web traffic to prevent malware, phishing, and multi-vector security threats. Features include web traffic filtering, BYOD security, advanced granular control, and malware and phishing prevention.
Managed EDR
A fully managed Endpoint Detection and Response service that combines EDR with an Endpoint Protection Platform (EPP), delivered in partnership with CrowdStrike Falcon Insight EDR. The service provides next-generation anti-malware, behavior detection, root cause analysis, MITRE ATT&CK-mapped detection, proactive threat hunting, automatic remediation, and 24x7 expert support for all endpoint devices.
Managed Email Security
A fully managed, AI-powered email security service delivered in partnership with Proofpoint that protects against phishing, malware, business email compromise, impersonation, and data loss. The service includes SPF, DKIM, and DMARC authentication, URL and malware protection, cloud-based spam filtering, automated email encryption, data loss prevention, a 30-day emergency inbox, and seamless integration with Microsoft 365 and Google Workspace.
Managed Network Security
A network security service providing 24x7x365 network monitoring, web traffic control, and compliance management to protect against malicious multi-vector attacks. The service manages network security infrastructure on behalf of the customer with continuous threat monitoring.
Managed Security Services
A comprehensive managed security service offering that includes real-time endpoint protection, advanced vulnerability management, and a 24x7x365 Security Operations Center with AI-driven threat intelligence and monitoring. The platform combines managed SIEM, MDR, SOC, endpoint security, email security, DNS filtering, ransomware protection, and network security into one managed service with a real-time dashboard.
Managed SIEM
A managed Security Information and Event Management service that provides real-time threat detection, 400-day log archives, MITRE ATT&CK integration, behavior analysis, forensic analysis, and compliance reporting. Ace Cloud Hosting deploys and manages the SIEM solution on the customer's network, aggregating event data centrally with 24x7 monitoring and an intuitive dashboard for real-time security visibility.
Microsoft Office 365 Backup
A dedicated backup service for Microsoft Office 365 data, protecting business-critical email, documents, and other Office 365 content from loss or corruption. This is listed as a distinct managed IT service under Ace Cloud Hosting's portfolio.
Penetration Testing
A penetration testing service offered as part of Ace Cloud Hosting's cybersecurity portfolio to identify vulnerabilities in network infrastructure and resolve them. This service is listed under their cybersecurity services menu.
Purchase Licenses - Microsoft Applications
Ace Cloud Hosting sells Microsoft 365 licenses as a Microsoft Gold Partner, including Microsoft 365 for Home, Microsoft 365 for Business, Enterprise E1, Enterprise E3, Enterprise E5, and Microsoft 365 Apps for Enterprise. Customers can bring their own licenses or purchase new ones through Ace Cloud Hosting.
Purchase Licenses - QuickBooks
Ace Cloud Hosting sells genuine QuickBooks software licenses directly to customers as a QuickBooks Solution Provider, including QuickBooks Enterprise License, Pro License, Premier License, Accountant License, Mac License, and Payroll License at competitive prices.
QuickBooks Dedicated Server
A dedicated server hosting option for QuickBooks Desktop applications, providing isolated cloud server resources exclusively for a single customer's QuickBooks environment. This offering gives businesses their own private infrastructure rather than shared hosting.
QuickBooks Enterprise Hosting
Ace Cloud Hosting offers seamless migration and hosting of QuickBooks Enterprise Desktop on dedicated servers with 99.99% uptime SLA. The service provides secure remote access to QuickBooks Enterprise for multiple users from any location.
QuickBooks Hosting
Ace Cloud Hosting provides cloud hosting for QuickBooks Desktop products including QuickBooks Pro, Premier, Enterprise, Accountant, POS, and Mac editions on dedicated servers with 99.99% uptime. Users can access QuickBooks remotely from any device with multi-user support, data encryption, and 24x7 support. Ace Cloud Hosting is an Intuit Authorized Hosting Provider for QuickBooks Desktop.
Ransomware Protection
A dedicated ransomware protection service listed under Ace Cloud Hosting's cybersecurity services, providing protection against ransomware attacks through endpoint security, real-time monitoring, and threat response. This is offered as a distinct cybersecurity service within their managed security portfolio.
Sage Hosting
Cloud hosting for Sage accounting and ERP software products including Sage 50, Sage 100 ERP, Sage 300 ERP, Sage 500 ERP, Sage Timeslips, Sage 100 Contractor, Sage 300 Construction, Sage X3, Sage BusinessWorks, Sage CRM, Sage HRMS, and Sage Fixed Assets. The service provides secure remote access to Sage applications with SLA-backed uptime and 24x7 support. Epicor ERP hosting is also offered under this category.
Security Awareness Program
A security awareness training and education program offered as part of Ace Cloud Hosting's cybersecurity services to help organizations reduce risks from human behavior and social engineering attacks. This is listed as a distinct offering under their managed security services.
SOC 2 Compliance Services
A dedicated service to help organizations achieve and maintain SOC 2 compliance, offered under Ace Cloud Hosting's Governance, Risk and Compliance portfolio. This service assists businesses in meeting SOC 2 audit and certification requirements.
SOC as a Service
A Security Operations Center delivered as a managed service, providing 24x7 threat detection and monitoring, AI-driven threat prediction, real-time event data, and enhanced monitoring via a state-of-the-art dashboard. Customers receive centralized security operations without building an in-house SOC.
Tax Software Hosting
Cloud hosting for professional tax software applications including Drake Tax, Lacerte, ProSeries, ATX, ProSystem fx Tax, UltraTax, Thomson Reuters, Wolters Kluwer, TaxAct, TaxWise, TaxSlayer Pro Desktop, Caseware Working Papers, Practice Management Software, and AccountMate. The hosting enables secure remote access and seamless e-filing from any location with high-speed SSD servers.
VDI Security
A multi-layered security environment for hosted VDI solutions that includes single sign-on (SSO), multi-factor authentication (MFA), identity management with Active Directory integration, 256-bit AES data encryption with TLS 1.3, OS hardening with firewall and anti-malware, and group policy management for desktop feature controls. The security features are built into Ace Cloud Hosting's hosted VDI solution using Citrix technology.
Vulnerability Management
A continuous vulnerability management service that provides day-to-day vulnerability detection and instant remediation recommendations. Features include continuous monitoring, vulnerability risk scoring, asset discovery and tracking, webhooks support, web vulnerability scanning, and port scans and reports.
Written Information Security Plan (WISP)
A service to create and maintain a Written Information Security Plan for businesses, helping them document and formalize their security policies and procedures. This is listed as a distinct offering under Ace Cloud Hosting's Governance, Risk and Compliance services.
Considering Ace Cloud Hosting?
Our team will work with you to determine if Ace Cloud Hosting is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.