Altaworx
Procurement partnerAbout
Altaworx is a telecom solutions provider founded in 2003 that delivers mobility, voice, internet, and IoT services through a partner-first channel model. The company operates as a Platinum Elite AT&T Partner and collaborates with carriers including Verizon, T-Mobile, and UScellular to offer carrier-agnostic solutions. Altaworx serves agents, resellers, MSPs, IT consultants, and enterprise customers across industries including healthcare, education, manufacturing, and municipalities.
Details
VenSearch Intelligence
Ideal Customer
- Altaworx's primary customer is the channel partner — specifically independent agents, MSPs, IT consultants, resellers, and trusted advisors — who want to build white-label telecom practices and recurring revenue streams without owning carrier infrastructure.
- For enterprise end-users, their platform is built for multi-site organizations managing large-scale device fleets, with explicit enterprise tooling for provisioning 10 to 10,000 devices.
Key Differentiators
- Altaworx's primary differentiator is its fully integrated, carrier-agnostic white-label telecom ecosystem — branded as Catapult and Launchpad — that bundles voice, mobility, IoT, internet, billing, tax compliance, and revenue assurance into a single managed platform purpose-built for resellers and agents.
- The company positions itself against fragmented vendor relationships by offering a single-partner model with no silos, no one-size-fits-all platforms, and no vendor lock-in, with its own proprietary AMOP platform for SIM management and mobility operations.
Industries Served
- Altaworx serves a broad set of industries including healthcare, education, manufacturing, government/municipalities, and general commercial enterprise.
- Through its AT&T Partner Exchange membership, the company is explicitly enabled to extend reach to government, education, and medical organizations.
Service Coverage
- Altaworx operates as a nationwide U.S. telecom provider with a presence reported in 46 states, with cloud-based solutions hosted across three AT&T data centers in Dallas, TX, Los Angeles, CA, and Atlanta, GA.
- The company also has documented international reach, serving customers in Canada and Mexico, and has previously reported presence in Canadian provinces, Mexico, Asia, and Europe.
Partnerships
- Altaworx holds Platinum Elite status in the AT&T Partner Exchange, its highest-tier reseller designation, and also maintains active carrier partnerships with Verizon, T-Mobile, and UScellular.
- Technology partners include IoT and connectivity providers POND, CyberReef, and Teal; hardware manufacturers BEC Technologies, Peplink, Inseego, Cradlepoint, Converge IoT, and Katalyst; and billing/compliance enablement partners Rev.io, Ceretax, and Catapult.
Company Size & Ownership
- Altaworx was founded in 2003 by Rickie Richey and is headquartered in Fairhope, Alabama.
- The company has approximately 27–28 employees across multiple sources including PitchBook, RocketReach, and Tracxn.
Compliance & Certifications
- No publicly confirmed SOC 2, HIPAA, PCI-DSS, FedRAMP, or ISO 27001 certifications were found for Altaworx directly.
- The company's Catapult platform includes telecom tax compliance and billing compliance as a service through a partnership with compliance provider CLA and Rev.io.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
10 offeringsAgent Program
Altaworx operates a channel agent program that allows independent agents to sell telecom services and earn recurring income through a partner relationship with Altaworx. Agents gain access to the full Altaworx telecom stack including mobility, voice, internet, and IoT offerings. The program includes commission tracking through a dedicated agent commissions portal.
Internet
Altaworx offers internet connectivity services as part of its full telecom stack delivered through a single partner and platform. Internet services are listed as a distinct product of interest alongside mobility, voice, and IoT on the contact and navigation pages. These services are delivered in a carrier-agnostic managed environment.
IoT
Altaworx offers IoT services as part of its full telecom stack, recognized as a CRN IoT Innovator for four consecutive years from 2020 to 2023. IoT is listed as a distinct product offering available to agents, resellers, and enterprise customers. Specific IoT service details are not elaborated on the pages provided beyond its inclusion in the product portfolio.
IP Flexible Reach – Voice + Data on One Connection
IP Flexible Reach merges voice and internet traffic over a single IP circuit, supporting inbound, outbound, local, and international calls with virtual numbers for local presence without physical locations. Voice traffic is prioritized through advanced QoS settings and managed in a carrier-neutral environment with real-time monitoring. A self-service portal is included for reporting, call management, and provisioning.
Launchpad by Altaworx
Launchpad is described as the industry's first managed mobility ecosystem designed by and for channel leaders, released in 2025. It ties directly into Altaworx voice and mobility solutions with revenue assurance and white-label readiness built in. The platform is designed to support partners and clients in managing and scaling their telecom offerings.
Mobility
Altaworx provides managed mobility services including MVNO offerings for resellers and partners looking to deliver cellular services under their own brand. The company works with carriers including AT&T, Verizon, T-Mobile, and UScellular to offer carrier-agnostic mobile solutions. Mobility services are targeted at agents, MSPs, TEMs, and enterprise customers.
POTS Line Replacement – Replace Copper, Keep Compliance
Altaworx offers LTE-powered replacement for legacy copper POTS lines that supports fax, alarms, modems, elevators, and other analog systems without requiring rewiring or hardware overhauls. The solution provides a cost-effective, future-proof alternative to the FCC's retiring copper mandates and includes full failover support. It is managed through the Altaworx platform with quick deployment and nationwide LTE coverage.
SIP Trunking – VoIP for Existing PBX Systems
Altaworx SIP Trunking bridges on-premises PBX systems to the public telephone network using cloud-native, flexible infrastructure that integrates with nearly any PBX. It reduces telecom costs by eliminating traditional phone lines and supports flexible, scalable call capacity with disaster recovery and failover capabilities. Multi-site deployments are supported with centralized call control across locations.
UCaaS – Cloud-Hosted Voice for Modern Teams
A fully managed unified communications platform hosted on the Crexendo platform that includes HD voice, video, messaging, voicemail-to-email, call recording, auto attendants, and call queues. It supports mobile and desktop apps for hybrid and remote teams and integrates deeply with CRM platforms including Salesforce, Microsoft Teams, and ConnectWise. The solution is fully white-label ready and delivered with carrier-grade voice bundled with connectivity and LTE failover.
White Label Solutions
Altaworx provides white-label telecom solutions that allow partners, resellers, and MSPs to offer branded telecom services including voice, mobility, and connectivity under their own brand. The platform includes billing, support, and revenue assurance tools bundled into a single managed ecosystem. Partners can launch their own recurring revenue streams without building carrier infrastructure themselves.
Considering Altaworx?
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