Arvig
Procurement partnerAbout
Arvig is a Minnesota-based, partially employee-owned telecommunications and broadband company founded in 1950 and headquartered in Perham, Minnesota. The company has grown into one of the largest independent telecommunications providers in the nation, operating a fiber network spanning more than 18,500 route miles throughout Minnesota. Arvig serves residential and business customers with internet, phone, TV, managed IT, security, and wholesale carrier services.
Details
VenSearch Intelligence
Ideal Customer
- Arvig's sweet spot is Minnesota-based businesses ranging from small businesses with 20+ employees to mid-market and enterprise accounts with multiple locations, including public sector entities such as school districts, government agencies, and healthcare systems.
- Their channel partner profile page on CXponent describes the ideal customer as companies with 20 to 500+ employees in healthcare, education, manufacturing, finance, and government sectors that require high reliability and compliance.
Key Differentiators
- Arvig's primary differentiator is being the largest independent broadband provider in Minnesota, operating one of the densest owned fiber networks in the state at 18,500+ route miles—a network it designs, builds, and maintains entirely in-house through its construction division, giving it direct control over build timelines and quality.
- Its ESOP employee-ownership structure creates strong accountability and local service quality, evidenced by Calix-measured subscriber satisfaction scores consistently above 90 compared to an industry average of 62.
Industries Served
- Arvig explicitly serves agriculture, education (K-12, colleges, libraries, and school districts via E-Rate-eligible fiber), healthcare (clinics, hospitals, and medical facilities), government (municipal and state agencies), financial services, manufacturing, media, professional services, retail, and technology.
- Its answering solutions division (Arvig Answering Solutions) also serves HVAC and plumbing, restoration, utilities and telecom, legal, and retail/e-commerce verticals.
Service Coverage
- Arvig operates exclusively within Minnesota and North Dakota, with its primary footprint covering more than half of Minnesota's 87 counties across a 9,000 square-mile service area.
- Its fiber network spans more than 18,500 route miles throughout the state, serving hundreds of communities ranging from rural areas to metro hubs including Minneapolis, St. Paul, St. Cloud, and Rochester.
Partnerships
- On the technology side, Arvig has a long-standing partnership with Calix, dating back to 1990 when Arvig served as a beta test site for what became the Calix platform; Arvig has since used Calix Support Cloud and EDGE Insights to achieve 72% first-call ticket resolution.
- For its business security systems, Arvig is an authorized integrator and reseller for top-tier vendors including Lenel S2, Milestone, Exacq, Axis Communications, Hanwha, Aiphone, Bosch, HID Global, Honeywell, and DMP.
Company Size & Ownership
- Arvig was founded in 1950 and has grown from a small rural telephone company into one of the largest independent telecommunications providers in the United States.
- Employee counts vary by source, with LinkedIn and ZoomInfo citing 501–1,000 employees, while other sources place the headcount at approximately 542–900; Arvig's own materials reference approximately 700+ employee-owners.
Compliance & Certifications
- Arvig does not publicly advertise holding formal certifications such as SOC 2 Type II, ISO 27001, PCI-DSS, or FedRAMP on its website.
- Its managed IT and security services are marketed as HIPAA-compliant for healthcare customers, and its Business IT suite includes DNS content filtering, managed firewall, and 24/7 detect-and-respond monitoring, which are components of a security posture aligned with compliance frameworks.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
13 offeringsAgent Sales & Channel Partner Program
Arvig offers an agent sales and channel partner program that allows agents and resellers to sell Arvig's broadband-based business services throughout Minnesota. Partners receive upfront commissions paid the following month and can earn revenue on construction builds for private fiber sales. Arvig also maintains wholesale agreements with carriers, giving partners additional reach.
Arvig Answering Solutions (Live Call Center)
Arvig Answering Solutions (formerly Time Communications) is a full-service call center offering 24/7/365 live call answering, customer support, emergency dispatching, and order taking for businesses of all sizes. It operates as an affiliate partner service accessible through Arvig's partner services portal. Businesses can outsource their inbound call handling to this live answering service.
Arvig Construction Services
Arvig Construction offers a broad range of communications and utility construction services, including underground copper, fiber, coax, electric, gas, water, and sewer line installation. Services cover the full project lifecycle including drafting, permitting, engineering, fiber construction, splicing, terminating, network testing, cable blowing and pulling, locating, and maintenance. Arvig builds its own fiber network in-house and also takes on third-party construction projects.
Arvig Media (Digital Marketing)
Arvig Media is a full-service digital marketing agency for businesses, offering web design, internet marketing, SEO, social media management, pay-per-click advertising (PPC), email marketing, content writing, and video creation. It operates as an affiliate partner service under the Arvig brand. Businesses can access these services to build and grow their online presence.
Arvig MultiWav (Fiber Internet for Multi-Unit Dwellings)
Arvig MultiWav provides fast, reliable fiber broadband and wireless internet services specifically to multi-unit residential communities including townhomes, condos, and apartment buildings. Service is currently available in the Twin Cities Metro area, St. Cloud, and Rochester, Minnesota. It is offered as a partner service under the Arvig umbrella.
Business Fiber Internet
Arvig provides high-speed fiber internet to businesses across Minnesota with bandwidth scalable up to 400Gbps. The service is delivered over Arvig's own fiber network spanning more than 18,500 route miles, with local 24/7/365 support. It includes dedicated symmetrical connections, Ethernet point-to-point and multi-point options, and serves businesses of all sizes including schools, healthcare, and government institutions.
Business IT (Managed IT Services)
Arvig's Business IT is a fully managed IT service covering user devices, servers, and business-critical network infrastructure. It includes DNS content filtering, 24/7/365 detect and respond monitoring, managed firewall, proactive DDoS mitigation, backup and disaster recovery, and desktop and server monitoring. Arvig's networking experts build, maintain, and secure the entire IT infrastructure.
Business Phone Service (Local & Long Distance)
Arvig offers traditional landline and IP-based local and long distance phone service for businesses of all sizes. Options include on-premise setups for complete control or IP technology implementations connecting multiple locations. The service includes calling features such as call forwarding, call waiting, and caller ID, with Arvig managing design, installation, implementation, and training.
Business Security Systems
Arvig designs and installs comprehensive security systems for businesses including video surveillance, intrusion detection, card access control, alarms, and smart building automation. Systems are built using top brands such as Lenel S2, Milestone, Exacq, Axis, Hanwha, Bosch, HID Global, Honeywell, and DMP. Arvig provides custom, turnkey installations with expert design, installation, and staff training.
Ethernet Solutions
Arvig provides dedicated Ethernet connectivity with symmetrical speeds, point-to-point and multi-site options, and custom-engineered secure wired networks for businesses. This service is available as part of Arvig's business internet portfolio and is also offered through its wholesale channel. It supports scalable bandwidth for enterprises and organizations needing reliable inter-location connectivity.
Hosted Voice / Hosted PBX (HPBX)
Arvig's Hosted Voice (HPBX) is a fully hosted cloud-based business phone system that grows with the business and supports hybrid workforces and multiple locations. Features include call routing, auto-attendants, voicemail-to-email, call recording, and the ability to port office extensions to any phone. Arvig handles installation, maintenance, training, and ongoing support.
Managed WiFi for Business
Arvig's Managed WiFi service brings fast speeds, strong device security, and a consistent wireless signal to business locations, with Arvig's experts managing the network around the clock. The service is suitable for businesses that need reliable wireless connectivity without in-house IT management. It is offered as part of Arvig's broader business internet solutions.
Wholesale Carrier Services
Arvig provides wholesale fiber transport, Ethernet, dark fiber, wavelength (Wave), and dedicated internet access (DIA) services to carriers, ISPs, and enterprises looking to expand their network reach throughout Minnesota and beyond. The network is linked to more than 40 data centers across six states and provides speeds up to 400Gbps. Services include wireless backhaul for over 1,000 cell towers and custom multi-location network solutions.
Considering Arvig?
Our team will work with you to determine if Arvig is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.