Ascom
About
Swiss healthcare communication technology company providing nurse call systems, clinical workflow software, and wireless communication devices for hospitals. Ascom Telligence is the flagship IP-based nurse call platform used across acute care hospitals globally — Telligence 7 (launched Sept 2024) supports virtual nursing pillow speakers and reuse of existing Hill-Rom/Rauland cable infrastructure for easier system transitions. Ascom Myco smartphones and Unite middleware integrate nurse call, alar...
Details
VenSearch Intelligence
Ideal Customer
- Ascom's sweet spot is large enterprise and health system customers — its technology is most widely adopted by large hospitals and multi-hospital health networks, with data indicating that 43% of its U.S. customers have more than 1,000 employees.
- The platform is especially compelling for acute care hospitals requiring complex escalation workflows, interoperability across EHR, nurse call, and medical device systems, and organizations with high patient throughput and distributed mobile care teams.
Key Differentiators
- Ascom positions itself as the only truly comprehensive, end-to-end clinical communication and collaboration platform for acute care — uniquely combining nurse call hardware, purpose-built clinical smartphones, and middleware software under one vendor.
- Key differentiators include its open, vendor-agnostic architecture that integrates with 100+ clinical systems (EHR, EMR, nurse call, patient monitoring), its purpose-built Myco 4 clinical smartphone (the world's first 5G phone certified for Mission-Critical Services by the Global Certification Forum as of June 2025, and FIPS 140-3 validated), and its Telligence 7 nurse call platform, which won 'Best Overall Medical Device Product' at the 2025 MedTech Breakthrough Awards.
Industries Served
- Ascom's primary focus is healthcare, which accounts for approximately 67–80% of total global revenue, serving acute care hospitals, long-term care facilities, and Veterans Affairs/Department of Defense healthcare settings.
- Beyond healthcare, Ascom also serves enterprise sectors through its Ascom Enterprise Platform, targeting retail, hospitality, industrial/manufacturing, critical infrastructure (energy, utilities, data centers), and high-security facilities such as prisons.
Service Coverage
- Ascom is a global operation headquartered in Baar, Switzerland, with its North American office in Research Triangle Park (Morrisville), North Carolina.
- The company has subsidiaries in 19 countries and serves customers across more than 40 sectors worldwide.
Partnerships
- Ascom maintains an extensive Interoperability Program covering wireless infrastructure, mobility management, RTLS, mobile applications, EMR/EHR systems, and medical devices.
- Key technology partnerships include Epic (Ascom's Clinical Alarm & Alert Management platform is listed in the Epic Toolbox for Alert Manager), Oracle Health/Cerner, Aruba Networks (Wi-Fi/VoIP infrastructure), Midmark (RTLS/location services), AvaSure (AI-powered virtual care, multi-year interoperability agreement signed 2025), AiRISTA Flow (RTLS), STANLEY Healthcare (RTLS), Dräger, B. Braun, Atos Unify, Vivalink (wearable RPM), Zyxel, and InterSystems.
Company Size & Ownership
- Ascom Holding AG was founded in 1987 from a merger of three Swiss telecommunications firms (Hasler Holding AG, Autophon AG, and Zellweger Telecommunications AG) and is listed on the SIX Swiss Exchange under ticker ASCN.
- As of December 31, 2025, the company employs approximately 1,358 people globally, with some sources estimating headcount closer to 1,376–2,100 depending on methodology.
Compliance & Certifications
- Ascom holds a comprehensive set of quality and security certifications audited by external agencies.
- These include ISO 9001:2015 (Quality Management), ISO 13485:2016 (Medical Device Quality Management), ISO 14001:2015 (Environmental Management), ISO/IEC 27001:2022 (Information Security Management), ISO/IEC 20000-1:2018 (IT Service Management, UK), and NEN 7510 (Information Security in Healthcare, Netherlands).
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
3 offeringsAscom Myco Smartphones
Purpose-built clinical smartphones for nurses and care teams — ruggedized, antimicrobial design meets hospital hygiene requirements. Runs Ascom's clinical app suite covering secure messaging, nurse call integration, alarm routing, and patient data access. Replaces consumer smartphones that fail in clinical environments.
Ascom Unite Middleware
Clinical communication integration platform — routes nurse call alarms, patient monitoring alerts, lab results, and staff messages to the right device (smartphone, pager, badge) for the right staff member on duty. Integrates with 100+ clinical systems across EHR, nurse call, patient monitoring, and EMR platforms.
Telligence Nurse Call
IP-based nurse call platform for acute care hospitals — supports bedside stations, pillow speakers, corridor lights, and staff consoles. Open architecture integrates with leading EHRs, EMRs, and clinical middleware. Telligence 7 (2024) adds virtual nursing pillow speaker capability and reuse of existing Rauland and Hill-Rom cable infrastructure for cost-effective system migrations.
Considering Ascom?
Our team will work with you to determine if Ascom is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.