Astound Business Solutions
Procurement partnerAbout
Astound Business Solutions is a national telecommunications provider that delivers fiber infrastructure, internet, voice, video, and cloud connectivity services to businesses of all sizes. The company owns and maintains a carrier-grade fiber network spanning coast-to-coast, serving customers across markets in California, Illinois, Indiana, Maryland, Massachusetts, New York, Oregon, Pennsylvania, Texas, Virginia, Washington, and the DC Metro area. It has been recognized as the #1 Business Interne...
Details
VenSearch Intelligence
Ideal Customer
- Astound Business Solutions explicitly targets both SMB and enterprise customers, with its channel partner materials and product tiers designed to serve businesses of all sizes across its serviceable markets.
- Its entry-level products (Business Lines, High Speed Internet, Business TV) cater to small businesses with 1–4 phone lines or modest connectivity needs, while its enterprise portfolio (Dedicated Internet Access, Dark Fiber, Wavelength, SD-WAN, Unified Communications, Direct Routing for Microsoft Teams) targets larger organizations with multiple locations, high bandwidth demands, and complex networking requirements.
Key Differentiators
- Astound Business Solutions differentiates primarily on the strength of its owned-and-operated fiber network, local U.S.-based 24/7 customer support, and competitive pricing versus legacy telecom giants.
- The company has been named the #1 Business ISP in the Nation by PCMag's Business Choice Awards for multiple consecutive years (2024, 2025, and 2026), earning top marks in reliability, speed, ease of use, and technical support—and in 2026 was the only provider to score above 8.0 in every performance subcategory.
Industries Served
- Astound Business Solutions formally targets eight verticals on its website: Government, Retail/Business, Manufacturing, Education, Finance, Media, Medical/Healthcare, and Technology/Startups.
- For media companies, it offers purpose-built Video Transport and fiber infrastructure services; for healthcare, it emphasizes secure management of critical health information; for finance, it positions connectivity for maximizing ROI and performance; and for government, it highlights cost-effective and secure redundancy solutions.
Service Coverage
- Astound Business Solutions operates as a regional-to-national U.S. telecommunications provider, with service available across 12 states and Washington D.C., including California, Illinois, Indiana, Maryland, Massachusetts, New York, Oregon, Pennsylvania, Texas, Virginia, Washington, and the DC metro area.
- The company serves eight of the top ten metro markets in the United States and, according to its own network data, operates over 42,000 fiber route miles with access to 150+ data centers and more than 2,000 cell sites.
Partnerships
- Astound Business Solutions holds an AWS Partner designation, enabling it to deliver AWS Direct Connect services with dedicated fiber connections to AWS nodes in multiple major markets including Ashburn VA, Boston, Chicago, Dallas, and New York.
- It also offers Microsoft Azure ExpressRoute connectivity (up to 100 Gbps) through its Data Center Access service, and integrates with Microsoft Teams via its Direct Routing service using a Microsoft-certified SBC.
Company Size & Ownership
- Astound Business Solutions is the business-focused division of Astound Broadband, which is the sixth-largest cable/telecommunications operator in the United States.
- LinkedIn lists the Astound Business Solutions entity at 1,001–5,000 employees (consistent with Indeed's data), and ZoomInfo estimates Astound Broadband's total annual revenue at approximately $519 million, with other sources placing it in the $1–5 billion range across all divisions.
Compliance & Certifications
- Astound Business Solutions does not publicly advertise SOC 2, ISO 27001, HIPAA, PCI-DSS, or FedRAMP certifications on its website.
- As a telecommunications carrier and interconnected VoIP provider, it is subject to FCC Customer Proprietary Network Information (CPNI) rules, requiring annual compliance certifications protecting customer call and account data.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
26 offeringsAstound TV (TiVo)
Astound TV is a live TV service powered by TiVo, offering TV and streaming plans for residential customers. It includes features such as voice remote control, cloud DVR, streaming app integration, and access to the TiVo platform for finding and watching content.
Astound Wi-Fi Pro
A professional Wi-Fi solution for business customers offered by Astound. Designed to provide broader range and improved security for business environments.
Business Class Internet
A dedicated business-class internet solution delivered over Astound's fiber network. Designed to provide reliable, high-performance connectivity for businesses requiring consistent speeds and uptime.
Business Lines
Astound's Business Lines solution delivers a bundled voice and internet service through a single connection. It provides affordable, customizable phone solutions with advanced features to serve customers, employees, and vendors, supporting 1-4 phone lines for small businesses.
Business TV
Astound's Business TV service delivers advanced live TV solutions designed for businesses. It includes a variety of channel lineups tailored for commercial environments.
Business Wi-Fi
Astound's Business Wi-Fi is a custom Wi-Fi solution designed for businesses requiring managed wireless coverage. It is offered as a custom solution tailored to specific business needs and environments.
Cellular Backhaul
Astound offers 100% fiber backhaul solutions to enable cellular networks. This infrastructure service supports carriers requiring reliable, high-capacity fiber connections for their mobile network backhaul needs.
Cloud Contact Center
Astound's Cloud Contact Center delivers a flexible, all-access customer experience for multi-site contact centers with full-featured omnichannel availability around the world and around the clock. It allows customers to choose when, where, and how to conduct business with the contact center team.
Cloud Services
Astound's cloud hosting services provide a flexible and scalable platform for businesses to host servers and applications using virtual resources from a network of physical servers. The service offers redundant storage, backup solutions, robust security, and a pay-for-what-you-use model to optimize IT infrastructure costs.
Custom Fiber Networks
Astound partners with enterprises and carriers to design and build custom fiber network solutions, providing extensive network capacity tailored to the customer's specific requirements. This is offered as an infrastructure-level service leveraging Astound's owned and maintained fiber network.
Custom Wi-Fi
Astound's Custom Wi-Fi solution provides tailored wireless networking for businesses. It is a separately listed custom solution designed to meet specific coverage and performance requirements.
Dark Fiber
Astound provides Dark Fiber solutions giving businesses full control and unmatched security over their own network without restrictions on equipment or protocols. Astound delivers the fiber infrastructure and the customer provides the equipment, resulting in a customized high-speed network with nearly unlimited bandwidth and exceptional scalability.
Data Center Access
Astound's Data Center Access (DCA) provides private, direct connections to top-tier cloud providers including Microsoft Azure via ExpressRoute (up to 100 Gbps) and Amazon Web Services via AWS Direct Connect. It eliminates public internet routing, reduces latency, improves security, and offers symmetrical bandwidth options across nationwide on-net data center locations.
Dedicated Internet Access
A dedicated internet access service providing businesses with a private, high-performance fiber connection to the internet. Designed for enterprises that require guaranteed bandwidth and uptime.
Ethernet
Astound's Ethernet connectivity solution connects critical locations and transfers high-volume traffic using versatile, high-performance configurations. It offers Ethernet Private Line (EPL), Ethernet Virtual Private Line (EVPL), and Ethernet Local Area Network (ELAN) options to optimize network architecture across multiple locations.
Expert Consulting
Astound offers expert consulting services where technical experts engage in listening and discovery, solution planning and design, implementation management, and ongoing monitoring and maintenance. The process includes site surveys, project planning, custom network design, and dedicated account management from kickoff through construction and integration.
High Speed Internet
Business-class high speed internet service delivered over Astound's fiber network. Available in multiple speed tiers across Astound's service areas with no contracts required and 24/7 local customer support.
Hosted Voice
Astound Hosted Voice is a scalable, cloud-based Voice-over-IP (VoIP) solution providing unified communication tools including high-definition voice, video conferencing, and mobility apps for remote access. It is available in two packages, Astound Hosted and Astound Hosted+, with features like call routing, voicemail to email, auto attendant, and softphone and mobile app access.
PRI/SIP Trunking
Astound's fiber optic voice solutions include Primary Rate Interface (PRI) and Session Initiation Protocol (SIP) Trunking systems. PRI delivers 24 channels directly to premises via a T1 interface with digital technology, while SIP Trunking allows businesses to utilize unused bandwidth, consolidate resources, and increase voice traffic by converging voice and data on the same network.
Routing for Microsoft Teams
Astound's Direct Routing for Microsoft Teams uses SIP trunks and a Microsoft-certified SBC to connect businesses to the Public Switched Telephone Network (PSTN) through Microsoft Teams. This allows users to make and receive inbound and outbound calls outside of Teams while leveraging Microsoft 365 collaboration tools, eliminating the need for costly hardware upgrades.
SD-WAN
Astound offers SD-WAN as a custom solution for businesses. It is listed under the Custom Solutions category to help businesses manage and optimize their wide area networks.
Subsea Backhaul
Astound provides turn-key dark fiber subsea backhaul services leveraging its fiber infrastructure and expertise. This service targets carriers and enterprises requiring high-capacity undersea fiber connectivity.
Unified Communications (Ascend UC)
Ascend UC is a fully integrated Unified Communications and collaboration platform combining a Cloud-PBX phone system, video conferencing, chat, screen sharing, and file management into a seamless experience. It is offered in three tiers (Essentials, Pro, and Enterprise) with per-seat licensing, integrations with Microsoft, Google, Salesforce, and other business applications, and includes AI technology, call recording, archiving, and contact center solutions.
Video Transport
Astound's Video Transport service is designed for media companies and broadcasters to deliver flawless broadcasts and events over Astound's fiber network. It is listed as a custom solution under the connectivity portfolio.
Wavelength
Astound's Wavelength service provides high-capacity, dedicated point-to-point connectivity for data-intensive applications with minimal latency. It is designed for enterprises requiring high-speed connections between data centers, branch offices, or other critical locations, with customizable bandwidth options.
Wi-Fi Security
A Wi-Fi security offering for business customers that provides best practices and protections for enterprise wireless networks. Delivered as part of Astound's internet solutions.
Considering Astound Business Solutions?
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