Atlantech Online
Procurement partnerAbout
Atlantech Online, Inc. is a public utility and CLEC (Competitive Local Exchange Carrier) certified in Maryland, Virginia, and Washington D.C. that has provided telecommunications services to businesses, education, and government entities since 1995. The company offers fiber internet connectivity, VoIP and Microsoft Teams phone services, and data center colocation from its own carrier-grade network, which connects 300+ buildings in the Mid-Atlantic region. Atlantech operates its own multi-terabit...
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Details
Headquarters
Silver Spring, MD
Website
atlantech.netFounded
1995
Company size
51-200 employees
Offerings
14 active
VenSearch Intelligence
Ideal Customer
- Atlantech's sweet spot is SMB to mid-market enterprise organizations in the DC/MD/VA metro area that want a single regional provider for fiber internet, voice, and data center services without dealing with large national carriers.
- Their messaging explicitly contrasts them against 'Big Telecom,' targeting businesses frustrated with poor support and complex contracts from major incumbents.
Key Differentiators
- Atlantech's primary differentiation is owning its own carrier-grade fiber network and data centers rather than reselling third-party infrastructure, which it markets as delivering more control, reliability (99.999% uptime), and accountability than patchworked national carrier networks.
- The company claims its network is rated in the top 3% globally by CAIDA, and positions its 30+ years of Mid-Atlantic presence and in-house U.S.-based 24/7 engineering support as superior to large carriers' outsourced or automated support models.
Industries Served
- Atlantech explicitly markets to four verticals: Enterprise Business, Education, Government, and Property Managers/Building Owners (commercial real estate).
- Within government, they specialize in federal agencies, DoD contractors, and organizations subject to FedRAMP High, CMMC 2.0, ITAR, DFARS, and CJIS requirements via their GCC High Teams Calling service.
Service Coverage
- Atlantech Online operates primarily as a licensed public utility CLEC (Competitive Local Exchange Carrier) in Maryland, Virginia, and Washington D.C., with its own carrier-grade fiber ring network connecting 300+ commercial office buildings across those three jurisdictions.
- For fiber internet, the company's physical infrastructure is concentrated in the DC/MD/VA (DMV) metro corridor, with service described across 19 cities in that region including Silver Spring, Rockville, and surrounding areas, and extending to Philadelphia.
Partnerships
- Atlantech is a Registered Microsoft Partner and a certified Microsoft Operator Connect carrier partner (announced January 2024), with direct peering into Microsoft's infrastructure and integration into the Teams Admin Center.
- The company is also a J-Partner authorized reseller of Juniper Networks equipment, an authorized reseller of Poly (conference phones and collaboration hardware), and a Yealink reseller for endpoint devices.
Company Size
- Atlantech Online was founded on July 19, 1995, in Silver Spring, Maryland, and has remained profitable every year since inception.
- The company employs approximately 45–51 people based on multiple current data sources (LinkedIn headcount has been stable at 49–51 since at least 2021), placing it firmly in the small business category.
Ownership
- Atlantech Online is a privately held corporation, incorporated in Maryland on January 1, 1995, and founded operationally on July 19, 1995.
- The company is founder-led, with Ed Fineran holding the title of President and Founder/CEO per the company's own structured data.
Compliance & Certifications
- Atlantech holds a Type II SOC 2 audit covering security and availability trust services criteria for its data center operations, with the most recent audit period running March 2024 through February 2025 and the report released April 2025, conducted by Linford & Company LLP.
- The company is a licensed CLEC certified in Maryland, Virginia, and D.C., and is a Microsoft-certified Operator Connect carrier partner.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
14 offeringsatlantech | call manager
Call Manager is a wizard-based portal included free with all Atlantech Teams Calling services that allows non-technical administrators to configure and manage a Microsoft Teams Phone system in 15 to 30 minutes without IT expertise. The platform provides centralized management of users, phone numbers, call routing, auto attendants, call queues, E911 locations, and reporting from a single interface, with role-based access control so phone-only access can be granted without exposing sensitive business data. It integrates with Operator Connect, Direct Routing, and GCC High, and is hosted in Microsoft Azure with 99.99% uptime guarantee and 24/7 monitoring.
atlantech|POTS
atlantech|POTS is a fully managed POTS line replacement solution that replaces legacy copper phone lines with a wall-mounted appliance connecting fire panels, elevator phones, alarms, fax machines, POS terminals, and ATMs over broadband with 4G LTE cellular failover and up to 24-hour battery backup. The service supports 2 to 8 lines per unit, is NFPA 72 and ASME A17.1 compliant for life safety applications, and includes 24/7/365 NOC monitoring, remote firmware upgrades, number porting, and professional installation. Managed POTS replacement pricing typically runs $15 to $45 per line per month plus hardware, compared to the $200 to $2,700 per month that carriers now charge for legacy copper lines.
atlantech|text
atlantech|text is an add-on service for Microsoft Teams Calling that enables businesses to send and receive SMS and MMS messages using their existing business direct inward dial phone numbers directly within the Microsoft Teams desktop and mobile apps. Atlantech manages the SMS and MMS messaging through its own Session Border Controllers, keeping all communications within the Microsoft 365 environment, starting at $10 per number per month. The service supports message archiving, is protected by Microsoft secure authentication, and eliminates the need for third-party messaging services.
Business Fiber Internet
Atlantech provides dedicated fiber internet access for businesses ranging from 10 Mbps to 100 Gbps over its own redundant fiber ring network that connects 250+ office buildings in the Maryland, Virginia, and Washington D.C. metro area. The service includes point-to-point circuits, direct cloud connections, MPLS, and SD-WAN options for multi-location organizations, with 99.999% network uptime backed by a network rated in the top 3% globally according to CAIDA. Service is delivered over Atlantech's own carrier-grade fiber infrastructure without relying on third-party networks.
Business Phone Service
Atlantech's hosted business phone service delivers VoIP-based voice, video, and chat unified communications with features including auto-attendant, ACD groups, receptionist console, voicemail transcription, and unlimited nationwide calling, texting, and faxing. The service can connect to Atlantech's Cloud PBX or integrate with an existing customer PBX via SIP, PRI, or analog connections, and supports multiple device types including softphones, headsets, and physical handsets. Customers get in-house 5-star support with a 30-day Prove It Guarantee offering a free month of service if they are not satisfied with call quality, uptime, and support.
Call Recording
Atlantech offers call recording as an available add-on feature for its voice and Teams Calling services, with the platform noted as Call Cabinet Atmos. Call recording is listed as an available feature alongside contact center and UCaaS deployments to support compliance, quality assurance, and analytics needs. Specific pricing and full feature details require a consultation with the sales team.
Contact Center as a Service (CCaaS)
Atlantech's CCaaS platform, powered by Xima, is a cloud-based contact center solution that includes voice and web chat licenses, skills-based routing, queue callback, interactive voice response, real-time wallboards, supervisor controls, and historical cradle-to-grave reporting. The service features CRM integrations to centralize customer data into business workflows, and cloud-based as-a-service deployment means Atlantech handles platform maintenance and monitoring remotely. Implementation is targeted for completion within 30 to 45 days of quote approval.
Data Center Services
Atlantech operates carrier-neutral data center colocation facilities in Silver Spring and Rockville, Maryland, offering server colocation with redundant power, cooling, and connectivity infrastructure. The data centers are Type II SOC 2 audited (latest report April 2025) and staffed around the clock by professionals who act as extensions of the customer's IT team, with 24/7 physical security. The facilities provide carrier-neutral connectivity options and structured cabling support for housed equipment.
DDoS Protection
Atlantech provides DDoS protection as a standalone additional solution for businesses, protecting network infrastructure from distributed denial-of-service attacks. The service is listed separately in Atlantech's solution portfolio and is available for quote through the sales team. Additional details on protection tiers or methodology require direct consultation.
Microsoft Teams Calling
Atlantech enables Microsoft Teams Phone for businesses by connecting Teams to their carrier-grade voice switch via Direct Routing or Operator Connect, starting at $10 per user per month with unlimited local and long-distance calling included. The service includes white-glove setup, number porting, enterprise dial plan, emergency 911 calling, call queues, and automated disaster recovery so calls continue even if Microsoft's service goes down. Atlantech's in-house team handles setup, migration, and ongoing support without outsourcing.
Microsoft Teams Calling for GCC High
Atlantech provides compliant PSTN calling for organizations operating in Microsoft's GCC High environment, serving government agencies and DoD contractors subject to FedRAMP High, CMMC 2.0, ITAR, DFARS, and CJIS requirements. Atlantech manages the PSTN calling services and Session Border Controllers so customers avoid hardware costs, and the service goes live in as few as two weeks with white-glove setup, seamless number porting, and unlimited local and domestic calling. Direct routing is the only method to add Teams Phone to a GCC High environment, and Atlantech is one of a select few vetted carriers authorized to deliver this service.
Microsoft Teams Operator Connect
Atlantech is a Microsoft-certified Operator Connect partner that delivers carrier-grade PSTN calling directly inside Microsoft Teams, with native provisioning in the Teams Admin Center and no session border controllers for customers to deploy or maintain. Pricing starts as low as $3 per user per month with a flat-rate model, or a shared-channel model for large organizations that can save 30-50% versus flat-rate pricing. The service includes TLS 1.3 encryption, direct Microsoft peering for 99.99% uptime, number porting managed end-to-end, and 24/7 U.S.-based engineering support.
Structured Cabling
Atlantech provides structured cabling services for office spaces and data centers, running physical network cabling as part of connectivity and data center buildouts. The service is listed as both an additional solution in the main navigation and as a component of their data center services offering. Customers can request a quote through the sales team for office or facility cabling projects.
UCaaS (Unified Communications as a Service)
Atlantech's UCaaS platform delivers cloud-based voice, video, instant messaging, desktop and file sharing, and conferencing in a single hosted solution starting at $12 per user per month for a Business Line and $18 per user per month for a Premium Line. The platform includes a hosted PBX, SIP trunking capabilities, mobile apps for Android and iOS, unlimited domestic calling and texting, cloud fax, call analytics with real-time and historical reporting, and integrations with CRM and helpdesk software. Atlantech has delivered hosted voice cloud communications since 2004 and serves in-office, hybrid, and remote workers.
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