Azalea Health
About
Azalea Health is a leading provider of cloud-based healthcare solutions and services, serving rural health clinics, critical access hospitals, rural emergency hospitals, and small and specialty practices throughout the U.S. The company's integrated platform includes electronic health records (EHR), practice management, revenue cycle management billing services, telehealth, healthcare analytics, and patient engagement tools. Founded in 2008, Azalea Health focuses on helping underserved healthcare...
Details
VenSearch Intelligence
Ideal Customer
- Azalea Health's sweet spot is small to mid-sized healthcare organizations, with Capterra data showing 88% of reviewers come from small businesses and 55% from medical practices.
- Their platform is purpose-built for practices with 1–20 providers, though it scales to support larger organizations and multi-location groups such as Ageless Men's Health, which rolled out Azalea across 34 locations in 11 states.
Key Differentiators
- Azalea Health's primary differentiator is its singular focus on rural, critical access, and underserved healthcare markets, offering one of the only 100% cloud-based platforms that unifies inpatient and outpatient EHR, billing, RCM, analytics, and patient engagement in a single system with no on-site infrastructure required.
- According to KLAS, Azalea was one of only two EHR providers to gain market share during the COVID-19 pandemic in 2020, and an EHR Value Study by Hobson & Company found a 50% reduction in time and cost associated with managing EHR infrastructure for Azalea customers.
Industries Served
- Azalea Health serves exclusively the healthcare industry, with a pronounced specialization in rural and underserved care settings.
- Their target segments include critical access hospitals, rural emergency hospitals, rural health clinics (RHCs), community health organizations, multispecialty ambulatory clinics, behavioral health practices, fertility clinics, pediatric practices, urgent care clinics, family/primary care practices, and medical billing companies.
Service Coverage
- Azalea Health operates exclusively in the United States, serving hospitals and providers nationwide.
- Their website confirms that rural health clinics from Oregon to Florida and multispecialty clinics from California to upstate New York rely on the platform, and the company states its solutions are used by hospitals and providers throughout the U.S. The company services thousands of ambulatory and hospital-based healthcare providers nationwide, across more than 30 medical specialties, and manages billions of dollars a year in healthcare charges processed through its platform.
Partnerships
- Azalea Health maintains a range of technology and channel partnerships.
- On the technology side, key integrations include Suki AI (ambient listening/clinical documentation embedded in the EHR), Phreesia (bidirectional patient intake API), Particle Health (interoperability and health data exchange), RevSpring (PersonaPay patient payment integration), PatientPay (patient billing and payments), DoctorConnect (patient engagement), RSI (patient engagement CRM), and Medsender (fax-to-workflow automation).
Company Size & Ownership
- Azalea Health was founded in 2008 in Valdosta, Georgia by co-founders Baha Zeidan and Douglas Swords, and is now headquartered in Atlanta, Georgia.
- Employee count estimates across sources range from approximately 171 to 323, with PitchBook citing 240 employees and LinkedIn showing approximately 309.
Compliance & Certifications
- Azalea Health holds ONC 21st Century Cures Act Certification (2015 Edition Cures Update) for both its ambulatory and hospital (ChartAccess) EHR solutions, meeting CMS Promoting Interoperability Program requirements.
- The platform has completed SOC 2 Type 2 certification for multiple consecutive years and earned HITRUST certification — covering its Ambulatory, Analytics, Hospital, and VDI platforms — which was renewed again in 2025.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
10 offeringsAI Medical Billing
An AI-powered billing tool designed to generate faster and cleaner initial claims and strengthen overall revenue cycle management. It uses artificial intelligence to detect billing errors and reduce manual intervention in the billing process.
AI Medical Charting
An AI-powered clinical documentation tool that provides hands-free, real-time patient note generation using voice transcription capabilities. It is designed to reduce charting time and allow clinicians to focus more on patient care.
Ambulatory EHR
A 100% cloud-based electronic health record system designed for rural and specialty ambulatory clinics and practices. It features SOAP note documentation, e-prescribing, custom templates, lab integrations, prior authorizations, and collaborative charting, enabling multiple team members to work on the same chart simultaneously. The platform is ONC certified and supports multiple specialties of any practice size.
Consulting Services
Expert medical practice consulting services providing guidance on workflows, billing, compliance, and Rural Health Clinic (RHC) certification requirements. Azalea consultants assist with RHC certifications, staff education, annual cost reporting, annual program evaluations, and ensuring up-to-date provider credentials.
Credentialing Services
A full-service provider credentialing solution covering initial payer enrollment through ongoing credential maintenance. Services include tracking participation requirements, recredentialing with all participating payers including Medicare and Medicaid, CAQH quarterly reviews, PECOS and NPPES attestations, and resolution of participation-related claim issues.
Healthcare Analytics
A cloud-based analytics and reporting platform that provides healthcare practices and hospitals with easy access to clinical and financial data. It enables automated reporting, performance management dashboards, and goal-setting by physician, location, payer, and patient demographics, giving providers visibility into population health, payer mix, service utilization, and revenue cycle trends.
Patient Engagement Software
An integrated patient engagement platform that includes online scheduling, two-way messaging, HIPAA-compliant telehealth, and digital check-in capabilities. It also features the myHealthspot patient portal, allowing patients to access health records, message clinicians, view test results, and engage with care plans.
Practice Management
A cloud-based practice management solution that provides scheduling, charting, and billing functionality in a single integrated platform. It is designed to streamline administrative and operational workflows for healthcare practices without the need for on-site infrastructure.
RCM Billing Services
A fully outsourced revenue cycle management and medical billing service staffed by certified, U.S.-based billers with expertise in over 30 specialties. The service includes claims scrubbing, accounts receivable management, patient collections, and a patient call center to assist with billing concerns and payment arrangements. Clients who use RCM Billing Services also receive EHR and analytics software at no additional cost.
Rural Hospital EHR
A cloud-based EHR specifically designed for rural and critical access hospitals, using a 'one patient, one record' approach to unify patient data across inpatient, emergency, and clinic settings. It is built to address challenges such as limited staff and tight budgets, with integrated billing and transparent pricing to maximize reimbursement and minimize total cost of ownership.
Considering Azalea Health?
Our team will work with you to determine if Azalea Health is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.