Better IT Solution
Procurement partnerAbout
Better IT Solution is a managed IT services provider serving small businesses in Georgia, offering services including managed IT, network security, cloud computing, and remote IT support. The company focuses on small businesses and organizations in industries such as healthcare, providing flat-rate, fully managed technology services. It is known for fast response times and 24/7 network monitoring.
Technology Categories
Details
VenSearch Intelligence
Ideal Customer
- The company explicitly targets small businesses and small to medium-sized businesses in Georgia that lack dedicated in-house IT staff.
- A particular emphasis is placed on rural hospitals and small healthcare organizations that cannot afford a full-time IT employee.
Key Differentiators
- Better IT Solution positions itself on fast response time, citing an average of 10 minutes to reach a live technician, and on proactive rather than reactive network monitoring available around the clock including holidays.
- The company also emphasizes a one-stop-shop model covering hardware, software, vendor relationships, and website management under a flat-rate fee structure.
Industries Served
- The company's stated primary focus is rural healthcare, specifically rural hospitals that lack the budget to maintain in-house IT staff.
- Its LinkedIn mission statement explicitly targets rural hospitals, and client testimonials reference hospital settings including BJC Medical Center, Ty Cobb Healthcare, Northridge Hospital, and Stephens County Hospital.
Service Coverage
- Better IT Solution operates exclusively within the state of Georgia, with its single office located at 196 Alps Road, Suite 2-234, Athens, GA 30606.
- All marketing and service pages are directed at Georgia businesses, with no indication of operations in other states or countries.
Partnerships
- No formal technology vendor partnerships, authorized reseller relationships, Microsoft Partner Network membership, or master agent channel participation were found in any public source for Better IT Solution.
- The company's website tech stack includes Amazon Web Services infrastructure tools at the hosting level, but no reseller or partner status with AWS or any other major vendor is publicly documented.
Company Size
- Better IT Solution was incorporated as an LLC in Georgia in 2011 and remains active according to the Georgia Secretary of State.
- Employee counts across third-party data sources range from 2 to 10 people, with RocketReach estimating 8 employees and ZoomInfo listing 1–10.
Ownership
- Better IT Solution is a privately held LLC registered in Georgia.
- Greg Fields serves as CEO and founder, and based on available information, the company appears to be founder-owned with no external investors, private equity backing, or venture funding on record.
Compliance & Certifications
- No publicly verifiable SOC 2, ISO 27001, PCI-DSS, FedRAMP, or other third-party compliance certifications were found for Better IT Solution.
- The company's network security service page references helping clients meet HIPAA requirements, but no documentation of the company itself holding a HIPAA certification or any formal third-party security audit was found.
Compiled from public sources by VenSearch · Last researched October 18, 2026
Offerings
4 offeringsCloud Computing
Better IT Solution offers cloud computing solutions that provide scalable, flat-rate IT services including data backup, secure data storage, and 24/7 monitoring without requiring additional in-house IT staff or upfront capital investment. The service includes security for business systems and data, and provides management tools for clients to control their systems. It is targeted at Georgia businesses looking to reduce IT costs.
Managed IT Services
Better IT Solution manages all IT services for small businesses in Georgia for a flat-rate fee, including round-the-clock monitoring of computers and networks to prevent problems before they occur. Custom packages are available for any business size or budget, and support is available at all times including holidays. The service covers network monitoring, server management, and help desk support.
Network Security
Better IT Solution provides network security services that include evaluating the current network environment, assessing overall security health, and implementing a comprehensive security plan. The service addresses external threats such as ransomware and hacking as well as internal vulnerabilities, and is designed to help businesses meet compliance requirements such as HIPAA. Services are tailored to each business's unique needs and budget.
Remote IT Services
Better IT Solution provides remote IT support that allows technicians to diagnose and resolve computer and network issues without an on-site visit, using secure remote management tools. The service is designed to reduce downtime by delivering fast issue resolution, with an average response time of approximately 10 minutes. It is available to small businesses in Georgia.
Considering Better IT Solution?
Our team will work with you to determine if Better IT Solution is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.