BetterCloud
Procurement partnerAbout
BetterCloud is a SaaS Management Platform that enables IT teams to automate onboarding, offboarding, and mid-lifecycle user changes across multi-SaaS environments. The platform provides IT governance, spend optimization, file security, and AI-powered management through natural language across 100+ integrated SaaS applications. BetterCloud serves thousands of IT organizations seeking to reduce manual work, control SaaS costs, enforce security policies, and maintain compliance.
Details
Website
bettercloud.comOfferings
9 active
VenSearch Intelligence
Ideal Customer
- BetterCloud's sweet spot is mid-market to enterprise organizations, with its typical buyer described as a CIO or VP of IT at companies with 500–2,000 employees managing 100+ SaaS applications.
- Capterra data confirms that 44% of reviewers come from enterprises (1,000+ employees), while mid-market and small businesses each account for about 28%.
Key Differentiators
- BetterCloud positions itself as the pioneering and only truly unified SaaS Operations Management platform, claiming to reduce SaaS management work by up to 78% through no-code automation that complements—rather than replaces—existing IAM and ITSM tools.
- It was named a Leader in the 2025 Gartner Magic Quadrant for SaaS Management Platforms (the only vendor to move from Visionary to Leader since 2024, out of only 17 recognized vendors), and has held the #1 G2 Leader position in SaaS Management Platforms for multiple consecutive quarters through Fall 2025, winning recognition across all five key SaaS management categories simultaneously.
Industries Served
- BetterCloud serves a broad range of industries, with its largest customer segments being Computer Software (23%), Information Technology and Services (11%), Internet (7%), and Financial Services (6%).
- Its customer page explicitly lists use cases and case studies spanning construction, consumer services, education, event services, finance, healthcare, insurance, media and entertainment, professional services, retail, software, technology, and transportation.
Service Coverage
- BetterCloud operates as a global SaaS management platform headquartered in New York, NY (330 7th Avenue, 14th Floor).
- The platform serves customers internationally, with approximately 78% of its known customer base in the United States and 6% in the United Kingdom, with additional presence across Europe and other regions.
Partnerships
- BetterCloud maintains three strategic technology partnerships at the deepest level with Google (Google Workspace), Microsoft (Microsoft 365), and Okta, which include deep technical integrations, go-to-market collaboration, and in some cases OEM/distribution commercial models.
- The platform also integrates natively with Salesforce, Slack, AWS, ServiceNow, BambooHR, Datadog, Dialpad, Box, and 100+ other SaaS applications out of the box.
Company Size & Ownership
- BetterCloud was founded in November 2011 in New York City by David Politis and David Hardwick, and has raised approximately $186.9 million in total funding across 8–10 rounds.
- Estimated annual revenue is approximately $63–$67 million (as of 2024, per third-party estimates).
Compliance & Certifications
- BetterCloud holds SOC 2, Type II attestation covering security, availability, processing integrity, confidentiality, and privacy, and has been certified to the ISO/IEC 27001:2022 standard (verified through Schellman's directory).
- The platform's Master Service Agreement and Data Processing Agreement are designed to support compliance with CCPA and GDPR obligations.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
9 offeringsBetterCloud SaaS Management Platform
An AI-powered end-to-end SaaS Management Platform that gives IT teams governance, automation, and visibility across their entire SaaS stack in a single workspace. Every action is logged, auditable, and requires explicit human approval before execution. The platform supports 100+ integrations and 1,000+ workflow actions out of the box.
BetterRenewal
A contract benchmarking tool included within BetterCloud Spend Optimization that allows users to upload their software contracts and compare them against a large database of deals to identify savings opportunities. It covers vendors from 1Password to Zendesk and provides pricing intelligence to support contract negotiations. The tool is designed to help organizations reduce software renewal costs through data-driven negotiation.
File Governance
A file access and sharing governance module that provides administrators with visibility and control over all files and folders in Google MyDrive and Shared Drives from a single dashboard. It enables automated file security policies, bulk file cleanup, enforcement of sharing restrictions, and automated workflows to revoke cloud file access from unauthorized users. The tool also enlists end users to review and manage their own file permissions as part of a culture of security by design.
Integration Center
A native SaaS integration hub offering 100+ pre-built integrations with leading SaaS applications across categories including AI, analytics, communication, HRIS, identity management, IT service management, security, and more. IT teams can use these integrations to automate workflows across their entire tech stack, with support for custom integrations for apps not already covered. Featured deep integrations include Google Workspace, Microsoft 365, and Okta.
IT Agent
An AI-powered agent that allows IT teams to manage their entire SaaS environment through natural language, eliminating the need to navigate multiple admin consoles or build complex workflows manually. The IT Agent is trained on over a decade of SaaS management knowledge and requires explicit human approval before executing any action. Multiple agents can run in parallel, each maintaining its own task context, and all actions are fully auditable with the ability to roll back multi-step changes.
Security & Compliance
A use-case-specific capability within BetterCloud that helps IT and security teams prove compliance, control user access, and enforce security policies across SaaS applications. Features include granular user role and permissions management, customized file content scans for security standard violations, automated file remediation, and file sharing governance in Google Workspace. It is designed to reduce the time required to audit potential exposures and demonstrate that security requirements have been met.
Spend Optimization
A SaaS spend management software module that gives IT, finance, and procurement teams full visibility into their entire tech stack, including shadow IT, contract values, and usage by department and user. It features instant application discovery, usage insights, employee sentiment surveys, renewal alerting with 30/60/90-day custom alerts, and contract benchmarking data from a $35B+ contract database. Teams can identify overlapping products, unused applications, and underutilized licenses to reduce SaaS costs.
User Automation
A no-code user automation tool within BetterCloud that allows IT teams to build drag-and-drop workflows to automate repetitive tasks such as employee onboarding, offboarding, and mid-lifecycle changes. It includes a library of 1,000+ workflow actions, triggers, and templates, as well as if/else branching logic, dynamic fields, and custom attribute support. Workflows can be scheduled so that automation runs without manual intervention.
Workspace Management for Google
An advanced Google Workspace administration console that provides IT teams with more granular management controls than the native Google Admin Console, without requiring full admin account access for every Help Desk member. Features include email signature management, password management, Google MyDrive and Shared Drive file access management, bulk remediation, anomaly detection, and automated offboarding workflows. BetterCloud layers on top of Google Identity to serve as a unified SaaS and user management solution.
Considering BetterCloud?
Our team will work with you to determine if BetterCloud is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.