Bit-Wizards
Procurement partnerAbout
Bit-Wizards is an award-winning managed IT company founded in 2000 that provides expert IT management and technology solutions to small and medium-sized businesses throughout the Southeastern United States. The company offers fully managed IT, co-managed IT, cloud services, cybersecurity, help desk support, and compliance-aligned IT services within Microsoft Government Community Cloud environments. Their primary service area is Northwest Florida, with their headquarters located in Fort Walton Be...
Details
VenSearch Intelligence
Ideal Customer
- Bit-Wizards explicitly positions itself as an IT provider for small to medium-sized organizations, as stated directly on its website.
- The company's sweet spot appears to be SMBs and mid-market organizations in the Southeast that lack internal IT staff or have limited in-house capabilities, particularly those in regulated industries such as law enforcement, healthcare, legal, and defense contracting.
Key Differentiators
- Bit-Wizards differentiates on a combination of deep local roots, compliance specialization, and a human-centered service model — positioning itself as the largest managed IT team headquartered in Fort Walton Beach with over 67 technical certifications and a published 97 CSAT score.
- The company touts a 98% customer retention rate and has served 500+ clients over 25 years with no outside capital, earning over 140 national and local accolades including five Inc. 5000 appearances, 15 Florida Trend Best Places to Work awards, eight Inc. Best Workplaces awards, and the 2026 Finest on the Emerald Coast awards for both Finest Place to Work and Finest Locally Owned Business.
Industries Served
- Bit-Wizards serves clients across a broad range of industries, with documented specializations in healthcare, legal services, government (including state, local, and municipal agencies), defense and defense contracting, construction, higher education, manufacturing, hospitality, financial services, and insurance.
- The company has specific expertise serving law enforcement agencies under CJIS requirements and defense contractors requiring Microsoft GCC and GCC High environments aligned with CMMC, FedRAMP Moderate, and IRS Publication 1075.
Service Coverage
- Bit-Wizards is headquartered in Fort Walton Beach, FL, and its primary service area is Northwest Florida, covering cities including Pensacola, Fort Walton Beach, Destin, Panama City Beach, and 30A.
- The company serves clients throughout the Southeastern United States and beyond, with a stated willingness to work with any business across the U.S. that is a good fit.
Partnerships
- Bit-Wizards maintains a Microsoft Partner designation, with 15 Microsoft Certified Developers and competencies spanning .NET development, Azure, cloud computing, and enterprise IT infrastructure.
- The company also holds a Movere Platinum Partner status (achieved just four months after initial certification in 2018), a Progress Sitefinity Partner relationship (since 2019), and a Kentico Bronze Partner relationship (since 2004).
Company Size & Ownership
- Bit-Wizards was founded on February 1, 2000 by co-founders Vince Mayfield and Louis Erickson, initially as a software engineering firm before pivoting to managed IT services.
- Multiple third-party data sources estimate revenue at approximately $13.4 million annually, with employee counts ranging from 50 to 100 depending on the source; RocketReach estimates approximately 60 employees, while Datanyze puts the figure closer to 79.
Compliance & Certifications
- Bit-Wizards has completed a SOC 2 Type 1 audit under the SSAE 18 standard, demonstrating controls for highly regulated industries such as banking, finance, and insurance.
- The company's entire Managed IT team attains CJIS Level 4 certification, undergoes security clearance, and recertifies annually, enabling it to support law enforcement clients.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
13 offeringsBusiness Continuity & Disaster Recovery
Resilient IT solutions designed to keep businesses up and running even when unexpected events occur. Services include BCDR plan review, cloud resources, system monitoring, disaster preparation, and infrastructure optimization.
Cloud Infrastructure Services
Cost-effective cloud solutions that help make business operations more adaptable, consistent, and efficient. Services include Office 365 migrations, site recovery services, data storage and backups, hybrid cloud setups, and managed Azure assistance.
Cost-Saving Assistance
A service focused on actively identifying ways to save money on IT and operational costs for clients. Efforts include cyber insurance savings, energy bill reductions, software and licensing audits, IT budgeting and forecasting, and employee productivity reports.
Custom Solutions
Tailored IT services designed to deliver solutions that go beyond standard technology offerings and are fit to each client's unique needs. Includes Virtual Chief Information Officer (CIO) services, Client Success Manager support, periodic business reviews, automations and integrations, and vendor management services.
Email Migrations
A turnkey email migration service that helps businesses move to a professional, organized, and secure email environment. The process includes assessing current email accounts, creating new accounts for users, transferring company-wide settings, copying assets to prevent data loss, and providing post-transition assistance.
Help Desk Support
A human-centered IT help desk staffed by real people and certified engineers who provide support to clients so their teams can stay productive. The help desk leverages a tiered support structure and translates technical language for non-technical users.
MITS GCC (Managed IT in Government Community Cloud)
A managed IT plan providing comprehensive IT support within the advanced protections and regulatory standards of Microsoft's Government Community Cloud (GCC) and GCC High environments. Services include managed services, licensing support, compliance alignment, identity and access controls, network administration, endpoint management, and virtual CIO consulting.
MITS in Microsoft GCC
White-glove Managed IT Services delivered inside Microsoft's Government Community Cloud (GCC) and GCC High environments for businesses in regulated industries or the public sector needing to align with frameworks like CMMC, CJIS, and HIPAA. Services include compliance-aligned configuration, identity and access control, device management and protection, secure collaboration tooling, help desk support with 24/7 emergency on-call, and virtual CIO consulting.
MITS Infrastructure (Co-Managed IT)
A co-managed IT plan that blends a client's internal IT resources with Bit-Wizards' team of experts and technologies, enhancing existing management, processes, and strategies. Includes proactive maintenance, compliance assistance, infrastructure support, security support, advanced troubleshooting, resource augmentation with on-call support, and strategic planning.
MITS Professional (Fully Managed IT)
A fully managed IT plan that entirely outsources a business's IT to Bit-Wizards, providing comprehensive oversight and management of IT infrastructure including hardware, software, and network systems. Includes continuous monitoring, enterprise-grade firewalls, virus protection, backups and updates, hardware and vendor management, help desk support, and personnel training.
Network Assessments
A comprehensive assessment service that gives businesses a 360-degree view of their network to identify ways to make infrastructure more stable, secure, and efficient. The process includes collaborating with client IT staff, auditing physical equipment, conducting scans to identify digital assets, measuring internet bandwidth and speed, and testing network connectivity and reliability.
Robust Security Measures
A multilayered security approach that keeps clients protected in an ever-evolving cyber threat landscape. Includes enterprise-grade firewalls, virus protection, advanced email filtering, password security, and alert monitoring.
Special Projects
Project-based IT work designed to support unique business objectives, evaluated on a case-by-case basis to meet individual client goals. Services performed include network assessments, email migrations, cloud infrastructure design and architecture, cyber insurance reductions, workstation deployments, and custom solutions.
Considering Bit-Wizards?
Our team will work with you to determine if Bit-Wizards is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.