Blueline Telecom
Procurement partnerAbout
Blueline Telecom is a white-glove voice and internet provider specializing in managed IP-based voice and data networks. Operating a 100% channel-based sales program, Blueline delivers UCaaS, CCaaS, SIP trunking, LTE POTS replacement, fiber, 5G wireless failover, and managed Wi-Fi, backed by a US-based NOC operating 24/7/365 and geographically diverse, redundant data centers.
Details
Website
bluelinetelecom.comOfferings
7 active
VenSearch Intelligence
Ideal Customer
- Blueline's channel partner listings describe them as serving "any size business," but their service model, pricing structure (monthly per-user), and product breadth are best suited to SMB and lower mid-market customers.
- Their specialties listed on LinkedIn include multi-location deployments, UCaaS, CCaaS, LTE backup, and SD-WAN, which suggests a sweet spot in multi-site SMBs and distributed small businesses needing a single provider for voice, data, and connectivity.
Key Differentiators
- Blueline's primary market positioning centers on a "white-glove" service delivery model, emphasizing professional onsite installation, dedicated project management and engineering, and 24/7/365 U.S.-based NOC monitoring with live human support (never automated).
- They operate a 100% channel-based sales program, meaning all revenue flows through agent and master agent partners rather than a direct sales force.
Industries Served
- Blueline Telecom broadly targets business customers across general commercial sectors, with the Intelisys supplier listing specifically calling out Hospitality as a named vertical alongside their standard UCaaS, CCaaS, Managed Wi-Fi, POTS Replacement, and internet offerings.
- Their LTE POTS Replacement product is explicitly designed for life-safety and legacy device verticals such as elevator phones, fire alarm panels, and security systems—making them relevant to property management, facilities, and regulated building environments.
Service Coverage
- Blueline Telecom operates as a nationwide U.S.-based provider, with its headquarters located at 1130 Business Center Dr., Lake Mary, Florida.
- Their network infrastructure includes Points of Presence on the East Coast, Mid-U.S., and West Coast, and their service area is explicitly listed as the USA.
Partnerships
- Blueline Telecom holds an AT&T Partner Exchange Solution Provider Platinum designation, which is prominently displayed on their website.
- They are listed as a supplier on both Telarus and Intelisys (a ScanSource company), two of the largest technology services distributors (master agents) in the U.S. channel, and they have participated in ScanSource Channel Connect events.
Company Size & Ownership
- Blueline Telecom was founded in 2011 by telecommunications industry veterans and is headquartered in Lake Mary, Florida.
- Current employee counts across data sources range from approximately 16–21 employees, placing it firmly in the small-business tier.
Compliance & Certifications
- No publicly documented compliance certifications such as SOC 2, HIPAA, PCI-DSS, FedRAMP, or ISO 27001 were found for Blueline Telecom in available sources.
- Their network infrastructure features built-in UTM firewalls with IPS, content filtering, and antivirus as part of their SD-WAN offering, and their softswitch is described as fully redundant and geographically diverse across two data centers.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
7 offeringsBlueline 5G Wireless Failover
Wireless backup internet service using 5G cellular networks to maintain business connectivity during primary circuit outages. Provides automatic failover to ensure continuous operation of voice and data services.
Blueline Contact Center
Multimedia customer engagement platform integrating voice, chat, and digital channels for call center operations. Includes automatic call distribution, queue monitoring, agent management tools, call recording, and real-time reporting.
Blueline Fiber Internet
Fiber-optic internet service delivering high-speed, reliable broadband connectivity for businesses. Leverages self-optimizing and self-healing fiber networks capable of supporting voice, data, and cloud application traffic.
Blueline LTE POTS Replacement
LTE-based replacement for traditional copper POTS lines, providing analog telephone service over cellular networks for elevator phones, fire alarm panels, security systems, and other legacy devices. Eliminates dependence on aging copper infrastructure with wireless failover.
Blueline Managed Wi-Fi
Managed wireless networking service providing enterprise-grade Wi-Fi deployment, monitoring, and support for business locations. Includes professional installation, configuration, and ongoing management by Blueline technicians.
Blueline SIP Trunking
SIP trunking service connecting premise-based phone systems via always-on broadband connections with metered and unlimited calling plans. Provides cost savings of up to 40% over traditional telephone line services with business continuity and disaster recovery capabilities.
Blueline UCaaS
Cloud-based hosted PBX and unified communications platform delivering voice, video conferencing, instant messaging, presence, desktop sharing, and voicemail with transcription. Features a unified communications client (UCC) accessible via web browser with mobile apps for iOS and Android.
Considering Blueline Telecom?
Our team will work with you to determine if Blueline Telecom is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.