Caregility
About
Clinical communication and telehealth platform purpose-built for hospital care — a Rauland/Ametek spinoff providing inpatient virtual care, two-way video communication, and remote patient monitoring platforms. Caregility Cloud connects bedside tablets, TVs, and camera systems to clinical teams for virtual rounding, remote patient observation (virtual sitter), and tele-ICU. Strong in virtual nursing — remote registered nurses monitoring multiple patients simultaneously via video, handling admissi...
Details
VenSearch Intelligence
Ideal Customer
- Caregility's sweet spot is mid-to-large enterprise health systems — hospitals and multi-facility systems that are looking to scale virtual nursing, patient observation, and hybrid care programs across their entire network rather than deploying a single-unit point solution.
- Named customers include Baptist Health, Emory Healthcare, Mary Washington Healthcare, UMass, SCL Health, and Lee Health, reflecting a bias toward regional health systems and academic medical centers with multiple inpatient facilities.
Key Differentiators
- Caregility's primary differentiator is its status as the only platform to win Best in KLAS for Virtual Care Platform (Non-EMR) three consecutive years (2021, 2022, 2023), with a 96% customer repurchase rate reported in 2023.
- The company positions itself as purpose-built exclusively for healthcare — unlike general-purpose video conferencing tools — with proprietary smart room endpoints, edge-based computer vision AI (the first of its kind in healthcare), and ambient sensor capabilities developed natively rather than licensed from third parties.
Industries Served
- Caregility is exclusively focused on the healthcare industry, specifically acute and ambulatory hospital settings.
- Its platform serves public and private hospitals, health systems, clinics, Veterans Administration medical centers, military bases, and hospital-at-home programs.
Service Coverage
- Caregility operates primarily across the United States but has a growing international presence.
- The platform supports more than 1,100 hospitals across over 85 health systems, with deployments described as spanning multiple continents.
Partnerships
- Caregility has deep integrations with Epic — it is listed in the Epic Toolbox 2026 for Inpatient Virtual Care and supports context-aware linking (CAL, ECAL) across Epic Hyperspace, Haiku, Canto, MyChart Bedside, and Epic Monitor.
- It recently integrated with Microsoft Dragon Copilot to bring ambient AI documentation to Caregility-enabled smart rooms, with the platform itself built on Microsoft Azure.
Company Size & Ownership
- Caregility was founded in 2019 as a spinout from Yorktel, an enterprise video communications firm based in Eatontown, NJ, and both companies share a common parent entity, YTC Holdings.
- The company has approximately 120–122 employees according to multiple sources, with estimated annual revenue of approximately $25–31 million.
Compliance & Certifications
- Caregility explicitly markets its platform as HIPAA-compliant, designing its audio and video communication systems to meet HIPAA requirements for PHI handling across both acute and ambulatory settings.
- The platform is built on Microsoft Azure, which provides an enterprise-grade, HIPAA-eligible cloud infrastructure layer.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
1 offeringCaregility Cloud (Virtual Nursing)
Inpatient virtual care platform enabling virtual nursing programs — remote RNs monitor multiple patients simultaneously via two-way video, conducting admissions assessments, discharge education, medication counseling, and patient safety surveillance. Reduces bedside RN burden during nursing shortages by shifting documentation-heavy tasks to virtual nurses. Integrates with Epic, nurse call systems, and clinical workflow platforms.
Considering Caregility?
Our team will work with you to determine if Caregility is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.