CentraCom
Procurement partnerAbout
CentraCom is an independent telecommunications company founded in 1903 that operates one of the largest fiber-optic networks in Utah, connecting businesses throughout the state and nationally. The company provides business-class data, voice, and network security services to businesses, education institutions, healthcare providers, and government agencies. CentraCom serves both urban and rural markets throughout Utah with dedicated Ethernet, hosted voice, SD-WAN, and security solutions.
Details
VenSearch Intelligence
Ideal Customer
- CentraCom's sweet spot is mid-market to enterprise businesses (50–2,000+ employees) that view connectivity as mission-critical and operate in Utah or the Intermountain West.
- Their ideal customers include multi-location organizations spanning rural and urban Utah that need a unified WAN without managing multiple regional ISPs, as well as businesses in healthcare, education, government, or manufacturing where downtime results in significant operational loss.
Key Differentiators
- CentraCom's primary differentiator is being the only Ethernet provider that comprehensively embraces rural markets region-wide in Utah, positioning itself as the 'Reliable Local Alternative' to national giants like Comcast and CenturyLink by combining cutting-edge technology with responsive, locally-invested service.
- They claim the distinction of having installed Utah's first 100 Gigabit fiber optic metro backbone and operate Utah's second-largest fiber-optic network, with a core backbone already architected to scale to 4 Tbps.
Industries Served
- CentraCom serves a broad range of industries including education, healthcare, government, retail, agriculture, energy/utilities, construction, and professional/technical services.
- They are a contracted provider for the Utah Education and Telehealth Network (UETN), through which they deliver fiber optic connectivity to nearly 300 public schools, charter schools, and community clinics.
Service Coverage
- CentraCom operates primarily as a Utah-focused regional carrier, providing services across central, north, and western Utah, with some coverage extending into parts of Nevada and adjacent areas of Idaho.
- The company owns and operates what is described as the second-largest fiber-optic network in Utah, spanning over 2,400 miles, with a private IP network that reaches every county in Utah.
Partnerships
- CentraCom's most prominent named technology partnership is with Fortinet, which powers their Business Network Security and SD-WAN offerings using FortiGate, FortiGuard Labs, and related Fortinet products; Fortinet is explicitly listed as a company specialty on their LinkedIn profile.
- They have established partnerships with MRV for their 100 Gbps metro backbone network infrastructure.
Company Size & Ownership
- CentraCom was founded in 1903 as the Fairview Telephone Company, making it one of the oldest independent telephone companies in Utah with over 123 years of continuous operation.
- Employee counts vary across data sources, with Wikipedia reporting 175 employees as of 2023, PitchBook reporting 123, and RocketReach reporting approximately 126 as of 2026, consistently placing it in the 51–200 employee range.
Compliance & Certifications
- No specific SOC 2, HIPAA, PCI-DSS, FedRAMP, or ISO 27001 certifications have been publicly confirmed for CentraCom through available sources.
- Their Business Network Security offering is powered by Fortinet products, and they leverage Fortinet's AI-driven FortiGuard Labs threat intelligence for UTM security bundles.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
13 offeringsAnalog SIP
A service that converts SIP to traditional analog phone lines for businesses that still require analog connections for fax, credit card terminals, alarm lines, or standard calling. It allows businesses to use their Ethernet connection and pricing while retaining analog line functionality without expensive copper wire phone lines.
Business Network Security
A managed network security service powered by Fortinet products including Next-Generation Firewall, Secure SD-WAN, Intent-based Segmentation, and centralized Management and Analytics. The service offers Unified Threat Management (UTM) bundles protecting against malware, viruses, and ransomware for businesses ranging from small offices to large enterprises using AI-driven FortiGuard Labs threat protection.
Ethernet Internet
A dedicated fiber-based symmetrical internet service providing speeds up to 1 Gbps for businesses. The service includes a Service Level Agreement guaranteeing 99.99% uptime and allows bandwidth increases without costly equipment changes. It provides equal upload and download speeds for moving large data quickly.
Ethernet Network to Network Interface (E-NNI)
A carrier Ethernet interconnect service that connects enterprise networks with carrier Ethernet facilities using industry-standard NNI. CentraCom has established partnerships with major carriers to offer nationwide NNI coverage, providing speeds up to 1 Gbps with symmetrical uploads and downloads and a 99.99% uptime SLA.
Hosted Voice
A cloud-hosted PBX service that provides full PBX features and functionality without the expense of on-site PBX hardware. For a monthly fee, businesses can connect multiple offices, move phones easily, and eliminate call path limitations such as busy signals. It includes a mobile app and softphone for working from anywhere.
Hosted Voice Bronze Bundle
An entry-level hosted voice package that includes an entry-level phone, voicemail, and unlimited long distance. It is designed for businesses needing basic hosted PBX functionality at an accessible price point.
Hosted Voice Gold Bundle
A mid-to-upper-tier hosted voice package that includes a mid-level phone, voicemail, browser communicator, on-demand call recording, mobile app, and unlimited long distance. It adds on-demand call recording capability over the Silver bundle.
Hosted Voice Platinum Bundle
The top-tier hosted voice package that includes a premium-level phone, voicemail, browser communicator, full-time call recording, mobile app, and unlimited long distance. It is designed for businesses requiring comprehensive communication features including always-on call recording.
Hosted Voice Silver Bundle
A mid-tier hosted voice package that includes a mid-level phone, voicemail, browser communicator, mobile app, and unlimited long distance. It adds collaboration tools beyond the entry-level bundle for teams needing more communication flexibility.
Long Distance
An affordable long distance calling service for businesses offering multiple plans for national and international calling. Plans are tailored to meet varying business needs and budgets.
Native SIP Trunking
A SIP trunking service using industry-standard codecs that is compatible with any SIP-enabled phone system. It provides the savings and flexibility of SIP with high-quality voice standards, supporting virtual numbering, least cost routing, and flexible features like mobile and rollover capabilities.
SD-WAN
A Software-Defined WAN service powered by FortiGate that enables enterprises to combine wired or wireless broadband Internet with or without traditional MPLS to create enterprise-grade wide area networks. It delivers hybrid WAN with high performance and reliability, optimized cloud access, zero-touch branch deployment, and can reduce bandwidth costs while deploying 10x faster than traditional WAN.
SIP PRI
A service that allows businesses with older PRI-based phone systems to take advantage of SIP without replacing their existing equipment. It converts SIP to the PRI signaling required by legacy phone systems, removing the 23-channel limitation of traditional T1 PRI without requiring additional PBX cards or copper facilities.
Considering CentraCom?
Our team will work with you to determine if CentraCom is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.