CloudWave
About
CloudWave provides managed cloud hosting, cybersecurity, and IT infrastructure services exclusively for healthcare organizations, including hospitals, health systems, and specialty providers. The company serves rural, critical access, and community hospitals across North America, supporting more than 1,000 healthcare organizations. It operates as both a Managed Service Provider (MSP) and Managed Security Services Provider (MSSP), with particular depth in the MEDITECH ecosystem and healthcare-spe...
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Certifications & Compliance
Details
VenSearch Intelligence
Ideal Customer
- CloudWave's stated focus is on hospitals and health systems of all sizes, with particular emphasis on community hospitals, critical access hospitals, and rural facilities that lack large internal IT and security teams.
- Its cybersecurity services page explicitly calls out 'hospitals of all sizes—especially community, critical access, and rural facilities' as target customers.
Key Differentiators
- CloudWave's primary differentiator is its exclusive, 100% focus on healthcare — it does not serve any other vertical, which it positions against broader MSPs and MSSPs that treat healthcare as one of many markets.
- Its integrated 'Resilience Platform' combines managed cloud hosting, cybersecurity operations, and compliance advisory under a single healthcare-specialized provider.
Industries Served
- CloudWave operates exclusively in healthcare.
- Its customers include community hospitals, critical access hospitals, rural health systems, specialty healthcare providers, and independent software vendors (ISVs) that serve the healthcare market.
Service Coverage
- CloudWave serves hospitals and health systems primarily across the United States, with documented customer locations in states coast to coast, including Tennessee, Wyoming, and Puerto Rico.
- The company has international reach as well: <br>as of a 2022 press release, its OpSus Cloud delivered services to healthcare organizations in five countries, and a 2023 partnership with MEDITECH UK extended services to NHS trusts in England.
Partnerships
- CloudWave holds formal partner-tier relationships with Google Cloud Platform, Microsoft (Cloud Service Provider), AWS, and IBM Cloud, enabling it to deliver and manage workloads across all major public cloud platforms for healthcare customers.
- Its managed security services are powered by Google SecOps (Google Security Operations), integrating SIEM and SOAR capabilities into its SOC.
Company Size
- CloudWave was founded in 1991 (originally operating as Park Place International LLC) and is headquartered at 100 Crowley Drive, Marlborough, MA.
- Multiple third-party data sources place employee headcount in the 150–200 range, with LinkedIn listing approximately 191 employees and PitchBook reporting 190.
Ownership
- CloudWave is a privately held company backed by private equity.
- WestView Capital Partners made a minority growth investment in 2014, and in February 2021, Boston-based private equity firm ABRY Partners completed a majority buyout of CloudWave from WestView Capital Partners in a secondary buyout transaction.
Compliance & Certifications
- CloudWave has successfully completed its SOC 2 Type 2 and HIPAA/HITECH examination for its Healthcare IaaS and Cybersecurity Services system, with an August 2025 attestation publicly announced.
- Its managed cloud hosting has received the top five-star 'Best Practice' rating in the MEDITECH Infrastructure and Supporting IT Process Assessment continuously since the program's inception in 2014.
Compiled from public sources by VenSearch · Last researched October 19, 2026
Offerings
21 offeringsApplication Retirement
CloudWave provides application retirement services to help healthcare organizations decommission existing or legacy applications. The service supports hospitals looking to reduce technical debt and simplify their IT environments. It is listed as part of CloudWave's broader managed IT and cloud solutions portfolio.
Backup (Managed Backup as a Service)
Backup is a fully managed Backup as a Service offering for healthcare enterprises that handles the performance, validation, and troubleshooting of backups. All save sets are copied to an air-gapped remote site to prevent malware propagation, and a self-service portal allows users to view and restore from any backup. The service is designed to free up hospital IT staff and eliminate backup-related operational burden.
Cloud Edge
Cloud Edge is a cloud-ready infrastructure solution built inside a hospital's own data center, allowing the organization to run some workloads locally while moving others to the cloud as needed. It supports an integrated multi-cloud model that combines on-premises and cloud resources. The service is designed to deliver user experience, security, access, and ease of management within the hospital's existing environment.
Compliance & Risk Assessment
CloudWave delivers healthcare-specific compliance and risk advisory services including audits, assessments, and strategic guidance aligned with HIPAA, HITECH, and NIST frameworks. The service helps hospitals understand and address their compliance obligations and risk exposure. It is delivered by CloudWave's team of compliance and security professionals.
Disaster Recovery
CloudWave helps healthcare organizations develop and implement comprehensive disaster recovery strategies tailored to individual goals and budgets using cloud and data center resources. The service includes design of on-premises disaster recovery architectures, operational runbook preparation for clinical and technical staff, and training and testing assistance. Cloud-based disaster recovery options with defined recovery point objectives are also available.
HIPAA Security Risk Assessments
CloudWave conducts HIPAA Security Risk Assessments for healthcare organizations to evaluate their compliance posture and identify vulnerabilities. The assessments are delivered by a team with expertise in HIPAA, HITECH, and NIST frameworks. Results are used to guide strategic compliance and risk management decisions.
Incident Response Programs
CloudWave offers incident response programs to help healthcare organizations prepare for and respond to cybersecurity incidents. The service includes expert intervention for critical issues through CloudWave's Rapid Response team. It is designed to minimize the impact of cyberattacks and restore operations quickly for healthcare providers.
Infrastructure Services
CloudWave provides managed infrastructure services covering network, storage, and compute resources for healthcare organizations. The service includes traditional infrastructure support, remote management of systems, and support for Citrix and VMware Horizon View environments. It is designed to support hospitals that want to maintain or extend on-premises infrastructure capabilities.
ISV Solutions
CloudWave partners with healthcare software and medical technology companies to host and manage their applications and data in CloudWave's HIPAA- and HITECH-compliant Healthcare Cloud. The service allows independent software vendors to deliver their solutions as fully managed hosted platforms operated under SOC 2 Type 2 controls with stringent service level agreements. CloudWave provides public and private cloud hosting, edge and hybrid cloud options, disaster recovery, security, monitoring, and migration services for ISV partners.
Managed Cloud Hosting
CloudWave provides a HIPAA-compliant managed private cloud architected exclusively for healthcare, supporting EHRs, clinical applications, and enterprise systems. The service includes fully managed hosting, disaster recovery, archiving, backup, security, and remote systems management. CloudWave also integrates with public cloud platforms including Google Cloud, Microsoft Azure, and AWS to support multi-cloud strategies.
Managed Detection and Response (MDR) for Healthcare
CloudWave provides Managed Detection and Response services tailored for healthcare organizations, combining threat monitoring, detection, and response capabilities. The service is designed to address the specific cybersecurity risks faced by hospitals and clinical environments. It is delivered as part of CloudWave's managed security services portfolio.
Managed EDR for Healthcare
CloudWave offers managed Endpoint Detection and Response (EDR) services specifically for healthcare environments, covering endpoint security monitoring and response. The service is part of CloudWave's broader managed cybersecurity portfolio for hospitals and health systems. It is delivered through CloudWave's healthcare-focused security operations team.
Managed Security Services for Healthcare
CloudWave offers managed security services for healthcare organizations, providing 24/7 monitoring and threat intelligence through a U.S.-based Cybersecurity Tactical Operations Center (SOC). The service is integrated with Google SecOps for AI-powered threat detection and rapid response. It is designed to take over security program management for hospital IT teams, covering compliance, monitoring, and incident response.
Medical Device Cybersecurity
CloudWave provides cybersecurity services focused on protecting medical devices, which represent a critical and often overlooked attack surface in healthcare environments. The service is part of CloudWave's broader managed security and endpoint protection offerings. It addresses the unique security challenges of connected medical equipment within hospital networks.
Penetration Testing
CloudWave provides penetration testing services for healthcare organizations to identify vulnerabilities in their IT environments before attackers can exploit them. The service is part of CloudWave's cybersecurity portfolio aimed at helping hospitals assess and improve their security posture. It is delivered by CloudWave's healthcare-focused security team.
Professional Advisory Services
CloudWave offers professional advisory services to help healthcare organizations evaluate their applications, IT service requirements, and cloud readiness. The service includes cloud transformation assessments, multi-cloud strategy development, and migration planning aligned with financial and operational goals. It is delivered by CloudWave's cloud transformation team with experience in healthcare IT environments.
Rapid Response
CloudWave's Rapid Response service provides immediate expert intervention for healthcare organizations facing critical IT or cybersecurity issues. The service is designed to address serious incidents quickly, minimizing downtime and impact on patient care. It is available as part of CloudWave's broader managed services and incident response capabilities.
Security Operations Center (SOC)
CloudWave operates a U.S.-based Cybersecurity Tactical Operations Center that provides 24/7 real-time threat monitoring and response for healthcare organizations. The SOC is integrated with Google SecOps for AI-powered detection and rapid response capabilities. It supports CloudWave's managed security service customers across hospitals and health systems.
Tabletop Simulations
CloudWave offers tabletop simulation exercises for healthcare organizations to test their incident response plans and team readiness in a structured scenario format. These exercises help hospitals identify gaps in their response procedures before a real event occurs. The service is part of CloudWave's broader cybersecurity preparedness offerings.
Technical and Clinical Service Desk
CloudWave offers a service desk that supports both technical and clinical end users at healthcare organizations. The service provides remote management and support for systems and users as part of CloudWave's managed IT portfolio. It is designed to help hospital IT teams extend their support capacity.
Vault Immutable Backup
Vault Immutable Backup protects healthcare backup data by regularly copying it to an air-gapped, secure vault location where an immutability policy is applied, preventing edits or deletions. The air gap also prevents malware from propagating into the backup sets, addressing the specific threat of ransomware targeting backup data. Disaster recovery services with varying recovery point objectives and data validity testing are also available.
Considering CloudWave?
Our team will work with you to determine if CloudWave is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.