CocoFax
Procurement partnerAbout
CocoFax is an online fax service provider that enables individuals and businesses to send and receive faxes over the internet without fax machines, phone lines, or hardware. The platform supports faxing from web browsers, desktop applications, mobile devices, and email clients, with coverage across 180+ countries. CocoFax offers HIPAA, GDPR, and PHIPA compliant fax solutions with AES 256-bit encryption for secure document transmission.
Details
Website
cocofax.comOfferings
17 active
VenSearch Intelligence
Ideal Customer
- CocoFax's primary sweet spot is small businesses, with 78% of Capterra reviewers and approximately 74% of G2 reviewers coming from the small-business segment.
- The platform is also positioned for individual professionals, remote workers, and healthcare or administrative teams that need occasional-to-moderate fax volume without physical infrastructure.
Key Differentiators
- CocoFax differentiates itself through a combination of broad cross-platform access (web, Android, iOS, Windows, Mac, Chrome, email clients, and productivity suite add-ins), competitive entry-level pricing starting around $4.99–$7.99/month, and a tri-jurisdiction compliance story covering HIPAA, GDPR, and PHIPA simultaneously — a combination most competitors do not offer.
- SelectHub recognized CocoFax with best-in-class honors for Fax Management and Integrations, and it holds a 'User Favorite' distinction with a user sentiment score of 92 out of 100 based on 236 reviews.
Industries Served
- CocoFax explicitly targets legal, education, healthcare, financial services, manufacturing, insurance, and software and technology industries.
- Its healthcare compliance posture — including HIPAA and PHIPA certifications — makes it especially prominent among hospitals, clinics, insurance companies, and healthcare providers.
Service Coverage
- CocoFax operates as a global cloud-based online fax service, supporting fax transmission to over 180 countries and allowing users to select local or toll-free fax numbers for international use.
- The platform is fully cloud-delivered with no geographic restriction on access, making it available to individuals and businesses worldwide from any internet-connected device.
Partnerships
- CocoFax maintains technology integrations with Google Workspace (Gmail, Google Docs, Google Drive, Google Sheets), Microsoft 365 (Outlook, Word, OneDrive, Teams, AppSource), Slack, Zapier, Dropbox, Box, and Evernote Teams.
- These integrations are functional product add-ins and add-ons rather than formal co-sell or reseller partnership agreements.
Company Size & Ownership
- CocoFax was founded in 2019 and is a small, privately held company.
- Employee count estimates vary by source — LinkedIn and ZoomInfo report 51–200 employees, Datanyze estimates approximately 94 employees, and Crunchbase places headcount at 101–250.
Compliance & Certifications
- CocoFax self-attests compliance with HIPAA, GDPR, and PHIPA (Canada's Personal Health Information Protection Act), with the HIPAA Business Associate Agreement (BAA) available on request for Business plan subscribers and above.
- All fax data is encrypted using 256-bit AES both in transit and at rest, and the company's data centers are reported to conform to ISO 27001 and Cloud Security Alliance (CSA) standards.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
17 offeringsAdmin Panel
An enterprise-oriented team management feature that allows account administrators to add, disable, delete, and manage team members within a single CocoFax account. Administrators can also assign or remove fax numbers for individual team members and monitor access logs showing user ID, login time, and IP address.
Android App
A mobile fax application for Android devices that allows users to send and receive faxes from their smartphone. The app provides real-time notifications for incoming and outgoing faxes.
Chrome Extension
A CocoFax extension for the Google Chrome browser that allows users to initiate fax sending directly from Chrome to improve business efficiency. It integrates CocoFax functionality into the browser environment.
Email to Fax
A service that allows users to send and receive faxes using any email client such as Gmail, Yahoo, Outlook, or Hotmail by addressing emails to a recipient's fax number followed by @cocofax.net. Incoming faxes are automatically forwarded to the user's email inbox as attachments, with AES 256-bit encryption protecting all data in transit.
Fax API
A programmable API that allows businesses to integrate CocoFax's fax capabilities directly into their own business systems and workflows. It is designed to enhance automation and streamline document delivery within existing software environments.
Free Fax Number
CocoFax provides users with a free fax number upon signup with no credit card required, allowing up to 10 pages of faxing within 24 hours. Regular fax users can also receive a free fax number included in paid Basic, Business, and Premium subscription plans.
Google Integration
A CocoFax add-on that enables users to send faxes directly from Google Docs, Google Sheets, Google Drive, and Gmail with a single click. After authorizing the connection between CocoFax and a Google Account, users can fax documents and receive delivery reports within approximately one minute.
Group Fax
A feature that enables users to send faxes to multiple recipients simultaneously, similar to mass emailing. It is designed to reduce the time and effort involved in handling large volumes of outbound fax communications.
HIPAA Compliant Fax
A HIPAA-compliant online fax solution specifically designed for healthcare organizations to securely transmit Protected Health Information (PHI) and electronic Protected Health Information (ePHI). CocoFax adheres to all HIPAA safeguard protocols and can sign Business Associate Agreements (BAA) for enterprise users.
Incoming Fax Service
CocoFax assigns each user a personal fax number that can be shared with others to receive faxes. Incoming faxes are delivered instantly to the user's CocoFax dashboard and email inbox, where they can be viewed, saved, printed, or forwarded.
International Faxing
CocoFax supports sending faxes to over 180 countries, allowing users to choose their own fax numbers and conduct international business communications from any device. Users can select local or toll-free fax numbers for international use.
Mac App
A native Mac desktop application that turns a Mac computer into a portable fax machine. Users can send and receive faxes directly from their Mac without any additional fax hardware.
Microsoft Integration
A CocoFax add-in for Microsoft Office applications including Word, Excel, and OneNote that allows users to draft and send faxes directly without a fax modem or phone line. The integration is designed for secure and quick fax transmission from within the Microsoft Office environment.
Outgoing Fax Service
A platform for sending faxes to any working fax number worldwide, accessible through CocoFax's online dashboard or from a user's email client. After each fax is sent, CocoFax delivers a delivery report to the user's email inbox confirming whether the fax was successfully received.
Slack Integration
A CocoFax integration for Slack that delivers real-time alerts and updates about incoming and outgoing fax messages as well as fax delivery status directly within a user's Slack account. Users install the integration to stay informed of fax activity without leaving Slack.
Web App
A browser-based fax application that allows users to send and receive faxes directly from any web browser without installing any software. Users can manage faxes, view delivery reports, and access their fax history from the online dashboard.
Windows Software
A desktop fax application for Windows computers that enables users to send and receive faxes on the go. It provides a native Windows experience for managing fax communications without a fax machine.
Considering CocoFax?
Our team will work with you to determine if CocoFax is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.