Connection
Procurement partnerAbout
Connection (PC Connection, Inc.; NASDAQ: CNXN) is a Fortune 1000 information technology solutions provider serving business, enterprise, government, healthcare, and education markets. Founded in 1982 and headquartered in Merrimack, New Hampshire, the company offers more than 460,000 IT products from over 2,500 suppliers and delivers a comprehensive portfolio of professional services, managed services, and advanced technology solutions. Connection operates through three segments — Business Soluti...
Details
VenSearch Intelligence
Ideal Customer
- Connection is structured to serve all market segments but positions its three divisions to meet distinct buyer profiles: Connection Business Solutions targets small- and medium-sized businesses, Connection Enterprise Solutions targets large corporate and Fortune 500-class organizations, and Connection Public Sector Solutions targets federal, state, and local government agencies and educational institutions.
- The Enterprise Solutions segment is the largest revenue contributor, indicating that large corporate technology buyers with complex IT procurement needs and multi-vendor environments represent the core sweet spot.
Key Differentiators
- Connection differentiates itself through the combination of broad product access (460,000+ SKUs, 2,500+ vendors), deep technical expertise (more than 5,000 professional certifications across the company's staff), and a proprietary eProcurement platform (MarkITplace) that gives enterprise customers a single pane of glass for purchasing, tracking, and managing IT assets.
- The TIDC in Wilmington, Ohio—a 268,000 sq. ft., ISO 9001:2015 / SOC 2 Type 2 certified facility—completed over 550,000 custom configurations in 2025 and enables overnight delivery of custom-configured systems, a core operational differentiator.
Industries Served
- Connection serves a broad array of industries including business (SMB and large enterprise), federal/state/local government, education (K-12 and higher education), healthcare, retail, manufacturing, and finance.
- The company actively participates in HIMSS (healthcare IT), operates a dedicated public sector division serving agencies under NASA SEWP VI and other government-wide acquisition contracts, and has a dedicated CNXN Helix AI practice serving healthcare, manufacturing, retail, finance, and government verticals.
Service Coverage
- Connection (PC Connection, Inc.) operates primarily throughout the United States, with offices across the country and its ISO 9001:2015 / SOC 2 Type 2 certified Technology Integration and Distribution Center (TIDC) in Wilmington, Ohio.
- For multinational customers, Connection extends its reach globally through GlobalServe, its international IT procurement platform, enabling fulfillment in over 174 countries through a network of more than 500 suppliers and 25,000 OEM-authorized service professionals.
Partnerships
- Connection holds the highest available partner tiers across its most strategic vendor relationships: Dell Technologies Titanium Black (the top tier in Dell's partner program) for 2026, HPE Triple Platinum Plus (the highest status in HPE's Partner Ready Vantage Program), and Cisco Gold Provider designation earned through managed security service audits.
- Connection is also a Microsoft Solutions Partner for the Microsoft Cloud, holding all six Microsoft solution area designations (Infrastructure/Azure, Data & AI/Azure, Digital & App Innovation/Azure, Modern Work, Security, and Business Applications), plus specializations in Identity and Access Management, Threat Protection, and Teamwork Deployment.
Company Size & Ownership
- Connection (PC Connection, Inc.) was founded in 1982 by Patricia Gallup and David Hall and went public on NASDAQ (CNXN) in 1998, rebranding commercially from PC Connection to Connection in 2019.
- The company employs approximately 2,525–2,600 people and is a Fortune 1000 company with FY2025 annual revenue of approximately $2.87 billion and a trailing twelve-month revenue (as of mid-2026) approaching $3.1 billion.
Compliance & Certifications
- Connection's TIDC in Wilmington, Ohio is certified to both ISO 9001:2015 and SOC 2 Type 2 standards, underscoring the operational rigor of its configuration and distribution operations.
- Its cybersecurity team holds practitioner certifications including PCI DSS QSA, CISSP, ISSAP, CCISO, CMMC RP, and ISO Auditor, and helps customers achieve compliance with frameworks including SOC 1 & 2, FISMA/FedRAMP, GDPR, CCPA, HIPAA, HITRUST, PCI-DSS, NIST 800-53/171/CSF, CMMC, and ISO 27001.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
16 offeringsCNXN Helix Applied AI Solutions
CNXN Helix is Connection's award-winning division and Center for Applied AI and Robotics, specializing in AI-driven solutions from conceptualization to deployment. The practice provides advisory services, executive workshops, AI readiness assessments, data orchestration, infrastructure design, machine learning operations, AI application development, and training. CNXN Helix serves industries including healthcare, manufacturing, retail, finance, and government, and has won recognition including a U.S. Department of the Navy prize challenge.
Connection Business Solutions
Connection Business Solutions is a rapid-response provider of IT products and services serving primarily small- and medium-sized businesses. It offers more than 460,000 brand-name products through technically trained sales account managers, publications, and the company website. The division provides personalized account management, special pricing, and flexible procurement options tailored to SMB needs.
Connection Enterprise Solutions
Connection Enterprise Solutions serves large corporate technology buyers with best-in-class IT solutions and in-depth IT supply chain expertise. It provides real-time access to over 460,000 products and 2,500 vendors through MarkITplace, a proprietary cloud-based supply chain and eProcurement platform. Engineers, software licensing specialists, and subject matter experts help reduce the cost and complexity of buying hardware, software, and services throughout the IT lifecycle.
Connection Public Sector Solutions
Connection Public Sector Solutions is a rapid-response IT products and services provider for federal, state, and local government agencies and educational institutions including K-12 and higher education. The division offers specialized account managers, government and education pricing contracts, and access to over 460,000 products from hundreds of manufacturers. It serves agencies through established purchasing contracts and provides expert technical guidance tailored to public sector needs.
Cybersecurity Services
Connection's cybersecurity portfolio includes strategic security evaluation, security assessment suites, compliance and readiness assessments, managed and monitored security services, and security technology integration. The company's professional and managed services teams help organizations identify and quantify threats and risks, and build cost-effective frameworks to respond to attacks. Offerings include Zero Trust consulting, identity and access management, managed cybersecurity and compliance services, and virtual CISO services.
Digital Workspace Solutions
Connection's Digital Workspace solutions help organizations enable seamless collaboration and innovation for the modern enterprise. Offerings include end-user computing modernization, collaboration and productivity tools, managed workspace services, virtual desktop infrastructure (VDI), modern device management, Windows endpoint deployment, and digital signage. The division also provides device-as-a-service and managed print services to support flexible workplace environments.
GlobalServe Global IT Procurement
GlobalServe is Connection's global IT procurement and service management offering for multinational organizations, enabling IT procurement and fulfillment in over 174 countries. The solution simplifies international supply chains through a network of over 500 suppliers and 25,000 OEM-authorized service professionals, with real-time dashboard and transaction reporting via the OneSource procurement engine. GlobalServe addresses challenges such as delivery inconsistencies, customs, currency exchange, warranty claims, and service availability across geographies.
IT Financing and Leasing
Connection offers flexible leasing and financing solutions to help organizations manage their IT budgets. Account holders gain access to a variety of promotional lease programs from partners, including 0% financing and 90-day deferred payment options. Financing is available for hardware, software, and services procured through Connection.
IT Hardware and Product Resale
Connection offers more than 460,000 brand-name IT products from leading manufacturers including Apple, HP, Lenovo, Cisco, Microsoft, Dell, and Samsung. Products span computer systems, servers, storage, networking equipment, software, peripherals, displays, and accessories. Products are available to SMB, enterprise, and public sector customers through account managers, online, and catalog channels.
IT Staffing and Staff Augmentation
Connection offers IT staffing and staff augmentation services, placing hundreds of consultants annually in short- and long-term positions across the country. The company serves clients ranging from small and medium-sized businesses to Fortune 500 organizations, government agencies, and educational institutions. Staffing is offered alongside consulting services to help organizations complete projects on time and address IT skill gaps.
Managed Services
Connection's managed services portfolio covers managed infrastructure, managed cybersecurity and compliance, managed digital workspace, managed print services, and managed cloud services. The company provides 24x7 service desk access, on-site support, proactive security monitoring, cloud optimization, network assessments, OT cybersecurity, physical security, and telecom management. These services help organizations reduce risk, control costs, and modernize IT operations with confidence.
MarkITplace eProcurement Platform
MarkITplace is Connection's proprietary next-generation, cloud-based supply chain and eProcurement platform for enterprise customers. It provides real-time access to over 460,000 products and 2,500 vendors, with capabilities to shop, track, purchase, manage, and report on all enterprise technology assets anytime and anywhere. The platform supports system integration with in-house ERP, financial systems, or third-party eProcurement marketplaces and offers advanced reporting and asset management tools.
Modern Infrastructure Solutions
Connection's Modern Infrastructure practice helps organizations build future-ready data center and networking foundations with scalability, automation, and resilience. Services include data center transformation, network transformation, business resiliency services, managed infrastructure services, and managed security and compliance. The practice supports OT/IT convergence, edge computing, managed firewalls, and hybrid cloud infrastructure.
Multicloud Solutions
Connection's Multicloud practice helps organizations optimize performance, ensure compliance, and scale securely across cloud environments. Services include workload migration and optimization, multicloud architecture design, managed cloud services, and licensing, cloud, and financial optimization. The company supports major cloud platforms including AWS, Microsoft Azure, and Google Cloud.
Professional Services and Consulting
Connection's professional services teams provide end-to-end consulting for IT solution design, configuration, deployment, and implementation across cybersecurity, data center, cloud, and digital workspace domains. Account managers, solution architects, and technical specialists with over 2,500 certifications collaborate with customers to assess, design, implement, and measure technology projects. The company also offers channel partner services for technology resellers and solution providers.
Supply Chain and Lifecycle Solutions
Connection's Supply Chain and Lifecycle Solutions help organizations streamline IT procurement, asset management, and technology refresh cycles. Services include supply chain optimization, integration and lifecycle services, modern provisioning and enrollment, managed device lifecycle, and asset discovery and optimization. Connection's Technology Integration and Distribution Center (TIDC) in Wilmington, OH builds, images, and configures technology to spec before shipping it ready to use.
Considering Connection?
Our team will work with you to determine if Connection is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.