Convergia
Procurement partnerAbout
Convergia is a Pan-American value-added distributor of connectivity products and solutions, founded in 1998 in Santiago de Chile and Montreal, Canada. The company operates a carrier-grade network across North America, Central America, and South America, offering wireline, wireless, satellite, voice, cloud, and IoT connectivity solutions. Convergia serves business and wholesale customers through channel partners, providing local billing and 24/7 multilingual support throughout the Americas.
Details
VenSearch Intelligence
Ideal Customer
- Convergia's sweet spot is mid-market to enterprise businesses that operate across multiple locations spanning the Pan-American region — particularly companies that find it difficult to manage disparate local carriers, billing currencies, and support teams across the US, Canada, and Latin America.
- Ideal customers include multi-site retailers, manufacturers, distributors, universities, and healthcare organizations with 50+ locations across the Americas who need a single-provider, single-invoice solution with local-language support.
Key Differentiators
- Convergia's primary differentiator is its position as the only Pan-American value-added aggregator of connectivity solutions with a single point of contact, unified billing in local currencies, and 24/7 local-language support across 19+ countries — eliminating the need for businesses to manage multiple regional carriers.
- The company aggregates the largest Pan-American wireline fiber/broadband and wireless MNO/MVNO providers under one umbrella, enabling faster deployment and simplified management for multi-location enterprises operating across the Americas.
Industries Served
- Convergia primarily serves enterprise and industrial customers across a broad range of verticals, with documented case studies in retail (multi-location warehouse clubs across LATAM), higher education (University of San Andres network upgrade), healthcare (satellite connectivity for isolated healthcare environments), and manufacturing and distribution.
- The company also targets companies in smart buildings (partnership with Distech Controls/Acuity Brands), biomedical and defense industrial base sectors (referenced in its blog content), and general multi-site enterprises requiring Pan-American connectivity.
Service Coverage
- Convergia operates as a Pan-American value-added aggregator, providing connectivity, voice, and IoT services across more than 19 countries including Canada, the United States, Mexico, Argentina, Bolivia, Brazil, Colombia, Costa Rica, Chile, Dominican Republic, Ecuador, El Salvador, Guatemala, Nicaragua, Panama, Peru, Paraguay, Uruguay, and Venezuela.
- The company maintains a high-speed network backbone spanning from Northern Canada to the southernmost tip of South America, with last-mile wireline and wireless options at each location.
Partnerships
- Convergia has established authorized reseller and technology partner relationships with Cisco (SD-WAN via Viptela and Meraki), Fortinet (SD-WAN and FortiSASE), Zoom (Zoom Phone, Zoom Contact Center, Zoom Cloud Peering), Cisco Webex (Cloud Connect for Webex Calling), Microsoft (Operator Connect for Microsoft Teams), and 3CX.
- On the wireless and satellite side, Convergia is an authorized Starlink reseller across the Pan-American region and also resells Eutelsat OneWeb satellite services.
Company Size & Ownership
- Convergia was founded in 1998, co-founded simultaneously in Santiago, Chile and Montreal, Canada.
- Employee estimates across multiple sources range from approximately 300 to 1,000, with the most frequently cited figures in the 500–820 range across the combined global organization.
Compliance & Certifications
- Publicly available information does not confirm that Convergia holds specific third-party compliance certifications such as SOC 2, ISO 27001, HIPAA, PCI-DSS, or FedRAMP.
- The company does offer security-integrated solutions — such as Fortinet FortiSASE with ZTNA, firewall-as-a-service, and secure web gateway — and IoT solutions with data encryption and secure firmware updates, suggesting security-conscious delivery.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
9 offeringsChannel Partner Program
Convergia operates a channel partner program enabling resellers and agents to offer Convergia's full portfolio of connectivity, voice, cloud, and IoT solutions to their customers across the Pan-American region. Partners benefit from Convergia's single point of contact, centralized multilingual support, and local billing in multiple currencies. The program is designed around the company's value-added distributor model.
Cloud Services
Convergia provides cloud solutions including IaaS, PaaS, and SaaS offerings to help businesses leverage cloud flexibility and scalability. Cloud Connect services enable private and secure connectivity to major cloud platforms including Microsoft Azure, Google Cloud, and AWS. These services are available with Pan-American coverage and local billing.
Full-Service Monitoring and Management
Convergia provides fully managed and monitored connectivity services covering cellular 4G/5G, fiber, cable, DSL, T1/PRI, MPLS, SD-WAN, and Starlink. The service includes order fulfillment, usage monitoring, alerts, and connectivity management as a managed service. It is compatible across Convergia's entire connectivity, voice, and IoT solution portfolio.
IoT Solutions
Convergia offers industrial and enterprise IoT products and gateways designed to enable digital transformation quickly and at scale across the Pan-American region. IoT devices support industry-standard communication protocols and integrate via APIs and SDKs with existing customer systems. The company provides personalized technical assistance and advanced security features including data encryption and secure firmware updates.
SD-WAN (Cisco)
Convergia offers Cisco SD-WAN solutions including Cisco Meraki and Cisco SD-WAN powered by Viptela, providing centralized cloud-based network management, advanced routing and security policies, and hybrid cloud integration with AWS, Azure, and Google Cloud. The solution features Zero-Touch Provisioning, integrated UTM security, and is managed through a single Cisco vManage dashboard. Pan-American coverage with local billing and 24/7 support is included.
SD-WAN & FortiSASE (Fortinet)
Convergia resells and deploys Fortinet's SD-WAN and FortiSASE platform, which integrates Secure SD-WAN, ZTNA, Secure Web Gateway, CASB, Firewall as a Service, and Digital Experience Monitoring into a single platform. The solution supports remote workforces, distributed branches, and hybrid/multi-cloud environments. It is delivered with Convergia's Pan-American local billing and 24/7 support.
Voice Services
Convergia delivers carrier-grade voice services across the Pan-American region, including SIP trunking, VoIP, PSTN, hosted PBX, long distance, toll-free, and SMS. The company resells and supports platforms such as Zoom Phone, Zoom Contact Center, Zoom Cloud Peering, Webex Calling, Microsoft Teams Operator Connect, and 3CX. Additional offerings include a Voice Broadcast Platform, Voice Provider Platform, and WhatsApp business messaging.
Wireless Connectivity
Convergia offers wireless connectivity solutions including smart SIM products, cellular 4G/5G, satellite internet via Starlink and Eutelsat OneWeb, and routers from Teltonika and Peplink. The company aggregates services from major MNO and MVNO providers across the Americas. Private LTE via GXC and full-service monitoring and management are also included.
Wireline Connectivity
Convergia provides high-speed wireline internet access including dedicated internet access (DIA), fiber, ADSL, MPLS, and point-to-point circuits across the Pan-American region. Solutions include SD-WAN via Cisco and Fortinet platforms, Cloud Connect, Edge Netgate, and Wi-Fi products. Coverage spans Canada, the United States, Mexico, and Latin America with local billing and support.
Considering Convergia?
Our team will work with you to determine if Convergia is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.