Custom Technologies, Inc.
Procurement partnerAbout
Custom Technologies, Inc. is a managed IT services provider (MSP) based in Acworth, Georgia, offering IT support, network security, data backup, and related services. It primarily serves small to medium-sized businesses in the Metro Atlanta area. The company specializes in proactive network monitoring, cybersecurity, and help desk support.
Technology Categories
Details
Headquarters
Acworth, Georgia
Website
custech.netFounded
1992
Company size
1-10 employees
Offerings
6 active
VenSearch Intelligence
Ideal Customer
- Custom Technologies explicitly targets small to mid-sized businesses in Metro Atlanta.
- Their own website states that their clients typically have 10 to 50 workstations (up to 100) and rely on their computers, network, and internet for daily operations.
Key Differentiators
- Custom Technologies positions itself around longevity (operating since 1992), flat-rate pricing that avoids per-incident fees, and a proactive rather than reactive service model with 24/7 network monitoring.
- The company emphasizes hiring technicians with a minimum of 5 to 10 years of experience and stresses personal attention and long-term client relationships as distinguishing factors.
Industries Served
- Custom Technologies states that their clients represent a broad cross-section of industries and are located in Metro Atlanta, without specifying named verticals.
- Their website references experience supporting businesses in both public and private sectors.
Service Coverage
- Custom Technologies, Inc. operates primarily in the Metro Atlanta, Georgia area.
- Their website and marketing materials consistently reference Metro Atlanta as their service territory, with their physical office located in Acworth, Georgia (a suburb northwest of Atlanta).
Partnerships
- Custom Technologies holds an authorized partner, dealer, and reseller relationship with Ubiquiti for networking hardware.
- The company is also identified as a Cisco partner, with their website noting that engineers are Cisco-certified.
Company Size
- Custom Technologies, Inc. was founded in 1992 and is a very small firm.
- Third-party data sources estimate the company at between 4 and 10 employees, with the most commonly cited figure being approximately 7.
Ownership
- Custom Technologies, Inc. is a privately held company.
- The CEO is Todd Holloway, who appears to be the principal operator of the firm.
Compliance & Certifications
- No publicly documented compliance certifications such as SOC 2, HIPAA, PCI-DSS, FedRAMP, or ISO 27001 were found for Custom Technologies, Inc. The company's blog references compliance with industry security standards in general terms, and their website notes that they help clients meet government regulations around electronic record-keeping and security.
- No third-party security audits, awards, or formal compliance attestations were identified.
Compiled from public sources by VenSearch · Last researched October 18, 2026
Offerings
6 offeringsData Backup and Recovery
Custom Technologies provides data backup and disaster recovery services, storing backed-up domain and server data offsite for quick restoration when needed. The service is designed to safeguard business data against hardware failures, cyberattacks, and other unexpected events. It is available to businesses of varying sizes in the Metro Atlanta area.
Help Desk
Custom Technologies offers help desk support for issues including network and PC problems, software support, and virus removal. Support is provided on a flat-rate basis without additional fees per incident. The service is aimed at small and medium-sized businesses that need responsive IT assistance.
Managed IT Services
Custom Technologies provides ongoing management and monitoring of client IT networks and systems on a flat-rate pricing model. Services include 24/7 network monitoring, server management, and proactive issue resolution for small and medium-sized businesses. Packages are customized to fit varying business sizes and budgets.
Network Security
Custom Technologies offers network security services designed to protect business networks from malware, ransomware, and data breaches. The service includes firewall management, endpoint protection, and 24/7 threat detection and monitoring. It is targeted at small to medium-sized businesses in the Metro Atlanta area.
Small Business IT Support
Custom Technologies offers a broad set of IT support services for small and medium-sized businesses, including server and network management, VoIP phone systems, remote user access, and desktop and laptop hardware support. The offering also includes Virtual CIO (VCIO) consulting to help businesses plan and align their technology strategy. Business continuity and disaster recovery planning are also included.
Wi-Fi Design and Heatmapping
Custom Technologies performs wireless site surveys and Wi-Fi heat mapping to assess signal coverage and identify dead zones or weak areas within office environments. Engineers use heat map overlays on floor plans to design, troubleshoot, or optimize wireless network infrastructure. The service supports both new installations and upgrades to existing wireless networks.
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