CybSafe
Procurement partnerAbout
CybSafe is an AI-powered human risk management platform that uses behavioural science to identify, change, and measure the everyday security behaviours that cause breaches. The platform delivers personalised guidance, phishing simulations, and automated behaviour change workflows across tools like Microsoft Teams, Slack, and email. Founded in 2017, CybSafe also conducts and publishes original security behaviour research through initiatives like SebDB and randomised controlled trials.
Details
VenSearch Intelligence
Ideal Customer
- CybSafe targets SMB, mid-market, and enterprise organisations, with its pricing structure explicitly designed to be affordable across that full range.
- Its most prominently featured enterprise customers include major financial institutions (Credit Suisse, HSBC, Barclays, Moody's), NHS trusts, and multi-site technology companies, suggesting the strongest fit is with mid-market to enterprise organisations with compliance obligations, dispersed workforces, or regulated data environments.
Key Differentiators
- CybSafe's primary differentiator is its grounding in behavioural science rather than traditional e-learning, powered by SebDB (the Security Behaviour Database), described as the world's most comprehensive open-source cybersecurity behaviour database mapping 100+ security behaviours to risk outcomes — a capability the company claims no direct competitor replicates at the same depth.
- It was named a Leader (one of only two) in the Forrester Wave: Human Risk Management Solutions, Q3 2024, and claims its approach is 40–60% more effective at influencing security behaviours than traditional security awareness training.
Industries Served
- CybSafe serves a broad range of industries, with documented customer cases spanning financial services (Credit Suisse, Barclays, HSBC, Moody's, FNZ Group, Principality Building Society, Hastings Group), healthcare (Bolton NHS Foundation Trust), education (John Whitgift Foundation), legal services, insurance, technology, manufacturing, national and community security (TAG International), and retail.
- The platform is positioned as industry-agnostic, with its pricing structure designed to be accessible to both SMEs and large enterprise organisations.
Service Coverage
- CybSafe is headquartered in Canary Wharf (Level 39, One Canada Square), London, UK, and operates as a global SaaS platform accessible from anywhere by any licensed user.
- The platform is cloud-based and hosted on AWS in the London region (eu-west-2), serving customers across a growing number of countries; as of the Series A1 round announcement, it was used by over 350 organisations in 15 countries, with the platform available in multiple languages.
Partnerships
- CybSafe has a formal partner programme supporting value-added resellers (VARs), managed security service providers (MSSPs), referral partners, and technology/platform integrators.
- Its most prominent commercial partnership is with Vodafone Business, through which a co-branded 'Vodafone CybSafe' product is sold via the Vodafone Business Marketplace targeting SMEs across the UK.
Company Size & Ownership
- CybSafe was founded in 2015 by Oz Alashe MBE and Sean Lumley, and is headquartered in Canary Wharf, London.
- Current employee counts vary by source but converge around 45–53 employees as of late 2025/2026, down from a peak of approximately 107 in October 2022 following post-Series B scaling.
Compliance & Certifications
- CybSafe's own platform infrastructure holds ISO 27001, ISO 27017, and ISO 27018 certifications through its AWS data centres, and the company itself displays Cyber Essentials and Cyber Essentials Plus certifications as well as ISO 27001 and WCAG compliance on its product pages.
- Its training content is accredited by the UK National Cyber Security Centre (NCSC) as Assured Training, and is also endorsed by the Chartered Institute of Information Security (CIISec).
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
11 offeringsAPIs (Bolt-on)
The APIs bolt-on enables integration with various external data sources to equip organisations with a more effective behaviour-focused human risk management solution. It is an optional add-on to the core CybSafe platform.
Custom SSO (Bolt-on)
The Custom SSO bolt-on provides bespoke SAML connections or support for customers with multiple identity providers, enabling tailored single sign-on configurations beyond standard platform options.
CybSafe GUIDE
CybSafe GUIDE is a personalised security guidance product that delivers micro-learning, nudges, and prompts through Microsoft Teams, Slack, email, mobile, and browser at the moment risky behaviour occurs. It automates onboarding, delivery, reminders, and tracking, targeting each person based on their role, behaviour, and risk profile. Customers have reported outcomes including 50% fewer risky behaviours, 33% less effort to reach compliance, and 78% user engagement.
CybSafe GUIDE+
CybSafe GUIDE+ is an enhanced tier of the GUIDE product described as the modern alternative to awareness training, offering customisable security nudges, scheduled alerts and notifications, multi-channel digital assistance, and persona-based guidance and support. It is available as a plan upgrade beyond the standard GUIDE offering.
CybSafe PHISH
CybSafe PHISH is an AI-powered phishing simulation and social engineering defence product that generates realistic phishing simulations from a prompt using behavioural models, aligned to the NIST Phish Scale. It tracks how behaviour changes after each simulation, identifies psychological triggers behind risky decisions, and surfaces users who have never reported a phishing attempt. Customers have reported outcomes including 82% fewer risky clicks, 3x higher report rates, and 70% less admin time.
CybSafe RESPOND
CybSafe RESPOND is a no-code automation and orchestration layer for human risk management that connects to existing cybersecurity tools across an organisation's stack and triggers personalised behaviour change interventions automatically when risky actions are detected. It uses AI to recommend and build workflows from simple descriptions, differentiates one-off lapses from persistent patterns, and tracks behaviour change over time to prove compliance. Customers have reported outcomes including 2,000 hours saved annually by a single workflow and up to 2 days faster from breach alert to user action.
CybSafe RESPOND+
CybSafe RESPOND+ is an enhanced tier of the RESPOND product focused on employee risk visibility, automation, and orchestration. It includes automated risk mitigation, automated control adjustments, customisable event-based workflows, and suggested fixes and improvements beyond what the standard RESPOND plan provides.
CybSafe SIGNAL
CybSafe SIGNAL is the AI layer embedded within the CybSafe platform, built on a behavioural map of over 100 security behaviours and grounded in 30+ years of behaviour change science. It acts as a team of specialist agents covering behaviour, data, reporting, phishing, nudges, translation, and platform help, and can draft modules, nudges, phishing simulations, translations, and board report summaries from a simple description. Every output remains a draft until approved by the user, and each customer's data is kept separate and never used to train any model.
Insights (Bolt-on)
The Insights bolt-on provides in-depth data analytics and reporting to give richer insight into an organisation's human security posture, user-related risk, and security culture. It is an optional add-on that extends the core CybSafe platform capabilities.
Module Builder (Bolt-on)
The Module Builder bolt-on allows organisations to build custom learning experiences within the CybSafe platform without requiring technical expertise. It is an optional add-on that extends the content creation capabilities of the core platform.
Premium Support (Bolt-on)
The Premium Support bolt-on provides access to designated security experts for implementation of best practices and risk mitigation. It is an optional add-on available to CybSafe customers seeking hands-on expert guidance.
Considering CybSafe?
Our team will work with you to determine if CybSafe is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.