DataRemote
Procurement partnerAbout
DataRemote is a Miami-based manufacturer of enterprise-grade cellular appliances that replace aging copper POTS telephone lines with managed 5G/LTE connectivity, operating under the POTS IN A BOX® brand. The company serves Fortune 500 companies, government agencies, and enterprises across industries including healthcare, retail, and utilities, with over 600,000 devices deployed since 1991. Their hardware supports life-safety applications including fire alarm panels, elevator emergency phones, bu...
Details
VenSearch Intelligence
Ideal Customer
- DataRemote explicitly positions POTS IN A BOX® for deployments ranging from small businesses to Fortune 500 fleets, but the hardware's enterprise-grade feature set — up to 8 FXS ports per appliance, 48-hour battery backup, dual-SIM carrier diversity, and centralized Ara fleet management — makes it most compelling for multi-location enterprises with large analog line counts.
- The highest-value customers are organizations with code-regulated analog endpoints they cannot simply disconnect: property managers and REITs with elevator phones, fire alarm monitoring companies, healthcare facilities, government agencies, retail chains with POS and security alarm lines, and hospitality operators.
Key Differentiators
- DataRemote's primary differentiators are its voluntary UL 864 certification (issued by Intertek) on the 90X1, 90X2, and VAB-1 — a standard not required for POTS replacement devices but pursued to give installers documented third-party evidence for life-safety AHJ approvals — and its patented UPS power output, which delivers DC power to approved external devices from the appliance's integrated battery during outages.
- The company develops all software, including the Ara device management platform and the new AI-based DataRemote MCP assistant, entirely in-house, which it cites as a security and agility advantage.
Industries Served
- DataRemote's Verizon Open Development profile lists healthcare, industrial/manufacturing, oil and gas, professional services, real estate, retail, and utilities as served industries.
- In practice, the company's life-safety focus drives strong penetration in verticals that depend on legacy analog lines for code-required functions: fire and life safety (alarm panels, elevator emergency phones), government and federal agencies (VA, USPS), hospitality, retail (POS and ATM lines), and utilities (remote meter reading and tower communications).
Service Coverage
- DataRemote operates exclusively within the United States, with its appliances carrier-certified for nationwide coverage on all major North American networks.
- The company's website describes its area served as 'US,' and its GSA Multiple Award Schedule contract (GS-35F-219GA) makes its hardware accessible to federal, state, and local government buyers across the country.
Partnerships
- DataRemote's named channel and technology partners include AT&T, MetTel, RingCentral, Velocity (A Managed Solutions Company), MIX Networks, Fusion Connect (a Morgan Stanley company), Segra, and VienerX Consulting.
- The MetTel relationship is the most significant: MetTel has invested in DataRemote, co-developed a packaged POTS Transformation offering built on the 90X1, and has deployed DataRemote hardware on the $54 million VA contract and across 17,000 USPS sites.
Company Size & Ownership
- DataRemote was founded in 1991 and is headquartered in Palmetto Bay, Florida.
- Employee count estimates across business intelligence sources consistently land in the 50–200 range, with LinkedIn citing approximately 62 employees and PitchBook placing the figure at around 50.
Compliance & Certifications
- DataRemote holds an independently audited SOC 2 Type 2 certification for its security controls and maintains ISO 9001, ISO 14001, ISO 45001, and ISO 27001 certified management systems at its manufacturing facility.
- Its appliances carry FCC equipment authorization, PTCRB, UL 62368-1, UL 864 (fire alarm control units, issued by Intertek), UL 2054 (battery safety), California State Fire Marshal listing, and FDNY listing on identified models.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
15 offeringsAra Device Management Platform
Ara is DataRemote's proprietary enterprise device management platform built to provision, monitor, and troubleshoot every POTS IN A BOX® appliance in a fleet from a single dashboard. It provides live diagnostics, real-time line-status alerts, mass provisioning, remote troubleshooting, full audit logging, compliance reporting, and a developer API for system integration. All DataRemote software including Ara is developed in-house for improved security, agility, and product quality.
DataRemote MCP
DataRemote MCP is a new AI assistant feature that allows users to query and interact with their device fleet using natural language. It is described as allowing users to ask their AI assistant about their fleet of deployed devices. It is listed alongside the Ara platform as a device management capability.
Elevator Emergency Communication
This solution replaces the copper POTS line serving a code-required elevator emergency phone with a managed cellular connection, preserving ring-down and supervision behaviors so the cab's HELP button continues placing two-way voice calls to authorized personnel. DataRemote appliances connect to existing elevator phone wiring with no cab modifications required, support multiple elevator phones per appliance, and include up to 48 hours of battery backup to satisfy codes requiring operability during power outages. The solution is designed to support ASME A17.1, IBC, and NFPA 72 requirements, with final acceptance determined by the code edition and authority having jurisdiction.
External Antenna
DataRemote offers external antenna accessories compatible with their POTS IN A BOX® appliances, available in 5G/4G MIMO and 4G/LTE configurations. These antennas are designed to improve cellular signal strength at installation sites with marginal coverage. They are sold as accessories alongside the core appliance hardware.
Fire & Burglar Alarm Communication
This life-safety solution replaces the copper POTS line a fire or burglar alarm panel uses to reach its central monitoring station with a managed cellular connection, preserving DTMF, line seizure, and supervision behaviors intact. DataRemote appliances connect to the panel's existing RJ-11 jack with no panel reprogramming required in supported configurations and include Alarm Auto Detect for automatic protocol identification and Alarm Inbound Programming for remote panel access by dealers or central stations. Hardware is designed to support NFPA 72 and IBC transmission requirements, with UL 864 certification on identified models and up to 48 hours of battery backup.
Fixed Wireless Access
Fixed Wireless Access delivers secure 5G/LTE broadband to any fixed location without requiring fiber, cable, or wired infrastructure, making it suitable as a primary connection for rural or remote sites or as a failover path for sites with wired service. DataRemote appliances connect to the carrier's cellular network and present standard Ethernet and Wi-Fi to the local network, with dual-SIM carrier diversity on supported models and integrated battery backup up to 48 hours. Appliances are pre-provisioned for plug-and-play deployment without trenching or construction.
Internet Backup & Cellular Failover
This solution provides automatic 4G LTE or 5G cellular failover when a business's primary wired internet connection fails, switching traffic within seconds with no manual steps required. DataRemote appliances continuously monitor the primary connection and fail back automatically when it recovers, with up to 48 hours of integrated battery backup and UPS power output for critical gear. Real-time monitoring and failover event logging are available through the Ara platform.
POTS IN A BOX® 90X1
The 90X1 is an enterprise 5G appliance that replaces up to 8 analog POTS lines with an integrated ATA, using a global 5G NR radio for cellular connectivity. It includes 48-hour battery backup, UPS power output for external devices, and automatic cellular internet failover. It supports E-911, DTMF signaling, and is managed through the Ara platform.
POTS IN A BOX® 90X2
The 90X2 is the LTE version of the 90X1, replacing up to 8 analog POTS lines with an integrated ATA over North American LTE bands. It includes patented UPS power output, 48-hour battery backup, and automatic cellular failover. It serves as a POTS replacement and internet failover appliance managed via the Ara platform.
POTS IN A BOX® 90X5
The 90X5 is a modular POTS IN A BOX® and business gateway platform featuring Gigabit Ethernet connectivity, 5G RedCap WWAN with LTE fallback, 4 to 8 FXS voice lines, and swappable power and battery modules. It is built for telephone line replacement, fixed wireless access, and internet backup applications. The modular design allows flexible configuration for varying site requirements.
POTS IN A BOX® CDS-9010
The CDS-9010 is a compact LTE and Wi-Fi POTS IN A BOX® appliance with 2 FXS ports, dual-SIM LTE, and a hot-swappable battery providing up to 24 hours of backup. It is suited for smaller sites and supports configurations including AT&T LTE Backup and AT&T Wireless Broadband. Installation covers SIM and antenna setup, network and analog connections, and cellular failover verification.
POTS IN A BOX® CDS-9090
The CDS-9090 is a high-capacity LTE and Band 14 POTS IN A BOX® appliance featuring 8 FXS ports, dual-band Wi-Fi, and a hot-swappable battery. It is designed for enterprise deployments requiring large analog line counts and is demonstrated supporting live fire and burglar alarm DTMF signaling with line seizure and supervision preserved. The battery can be replaced without dropping active lines.
POTS IN A BOX® VAB-1
The VAB-1 is a plug-and-play analog POTS replacement appliance designed for straightforward copper line migration. It supports dual-SIM setup, battery installation, and analog line connections as shown in AT&T Internet Backup configuration walkthroughs. It provides 8 RJ-11 FXS ports for connecting multiple analog endpoints including elevator phones.
POTS Line Replacement
DataRemote's flagship solution migrates legacy analog copper POTS phone lines to managed 5G/LTE cellular using POTS IN A BOX® appliances. Existing analog devices such as fax machines, fire alarm panels, elevator phones, and POS terminals plug into RJ-11 FXS ports and continue operating as they did on copper, with full E-911, DTMF signaling, and up to 48-hour battery backup. Deployments can cut telecom costs up to 50% versus remaining copper rates and are managed remotely via the Ara platform.
Power Inverter
The DataRemote Power Inverter is an accessory that converts DC UPS output from compatible appliances into usable AC power for connected devices. It is designed to work with the UPS power output available on POTS IN A BOX® appliances such as the 90X1 and 90X2. This allows critical external devices to remain powered during outages using the appliance's integrated battery.
Considering DataRemote?
Our team will work with you to determine if DataRemote is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.