Datto
About
Datto (a Kaseya company since 2022 acquisition) is the dominant backup and disaster recovery vendor for the MSP channel. The SIRIS backup appliance combines local and cloud backup with instant virtualization. HIPAA compliant — deployed by MSPs across healthcare practices, dental offices, and small clinics. Purpose-built for MSPs to deploy across SMB client bases. Also provides RMM, PSA, and networking tools for MSP operations.
Details
VenSearch Intelligence
Ideal Customer
- Datto sells exclusively through MSP channel partners — never directly to end customers — and its MSPs primarily serve businesses with 10–300 employees, with the most common client size at 26–50 employees.
- End users are IT administrators and systems managers at SMBs who need instant recovery from ransomware attacks and other disasters, with banking and healthcare IT teams being particularly well-served.
Key Differentiators
- Datto positions SIRIS as the only all-in-one BCDR solution designed from the ground up for the MSP, giving partners the power to protect anything and restore anytime from backup to cloud recovery.
- Proprietary technologies like Inverse Chain Technology™ — which makes every incremental backup a recovery point — and Cloud Deletion Defense™ — which undoes accidental or malicious backup deletion — are key differentiators versus generic backup tools.
Industries Served
- Through its MSP channel, Datto reaches SMBs across a wide range of industries including law firms, banks, hedge funds, state and local governments, hospitals and healthcare, construction and manufacturing, doctors and dentists, real estate, creative agencies, schools and universities, and restaurants.
- Industry distribution among MSP clients spans technology (56%), telecom (50%), manufacturing (45%), professional services (40%), and healthcare (40%).
Service Coverage
- Datto's corporate headquarters is in Miami, FL, with offices across North America (Boston, Chicago, Dallas, East Greenbush NY, Irvine CA, Monroe CT, Norwalk CT, Portland OR, Rochester NY, Toronto Canada), EMEA (Amersham UK, Amsterdam, Copenhagen, Munich, Reading UK, Richmond UK, Tel Aviv), and APAC (Beijing, Sydney, Singapore).
- Datto's solutions reach more than 500,000 SMBs across more than 130 countries through partnerships with more than 15,000 MSPs.
Partnerships
- Datto has a formal alliance with Microsoft, empowering MSPs to bring enterprise-grade data protection, security, and management technology to the SMB market, with joint investments in training, marketing, demand generation, and product innovation.
- Datto SIRIS supports VMware ESXi and Microsoft Hyper-V environments, with native integration for both virtualization platforms.
Company Size & Ownership
- Datto was founded in 2007 in Norwalk, Connecticut by Austin McChord, and reported revenue of over $618 million and 2,089 employees as of December 2021.
- Since being acquired by Kaseya, Datto's total headcount has declined approximately 51% from 1,298 employees in 2023 to around 635 in early 2026.
Compliance & Certifications
- Datto, a Kaseya company, is dedicated to ensuring its products, processes, and technologies meet or exceed key industry compliance requirements, including SOC 2 Type 2 as well as privacy regulations GDPR, CCPA, and the EU-U.S. Privacy Shield.
- Datto's security program also includes PCI compliance, HIPAA compliance, ISO 27001 compliance, and CSA STAR Level 1 compliance.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
4 offeringsALTO Backup
Entry-level backup appliance for small businesses and remote offices that need simple, affordable protection without the full SIRIS feature set. Cloud-first with local caching. Designed for MSPs serving micro-businesses (under 25 employees) who can't justify a full SIRIS deployment.
Cloud Continuity
Cloud-only disaster recovery without on-premises hardware. Backs up directly to Datto's cloud with virtual machine failover capability. For organizations or remote sites where deploying a physical appliance isn't practical. Lower cost than SIRIS but higher RPO since there's no local backup copy.
SaaS Protection
Cloud-to-cloud backup for Microsoft 365 and Google Workspace data. Protects email, calendars, contacts, OneDrive/Google Drive, SharePoint, and Teams against accidental deletion, malicious insiders, and ransomware. Automated daily backups with unlimited retention and granular restore.
SIRIS Backup & Disaster Recovery
All-in-one backup appliance combining local backup, cloud replication, and instant virtualization. When a server fails, SIRIS boots a virtual copy locally in minutes — then fails over to Datto's cloud if needed. Purpose-built for MSPs to deploy at SMB client sites. Available in multiple hardware tiers from small office to enterprise. The dominant BCDR appliance in the MSP channel.
Considering Datto?
Our team will work with you to determine if Datto is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.