Digital Base
About
Digital Base is a creative production company based in Lubbock, Texas that specializes in telephony audio services, video production, and audio production. Founded in 1996, the company produces IVR voice overs, on hold messaging, AI-powered voice assistants, and multilingual voice overs in over 100 languages for clients worldwide. They operate a full production facility with voiceover studios, audio post production and mastering studios, a music production studio, and video editing bays.
Details
VenSearch Intelligence
Ideal Customer
- Digital Base's sweet spot appears to be SMB-to-mid-market businesses and advertising/marketing agencies that need professional-grade telephony audio, multilingual voice overs, or full-service audio-visual production without going to a major metropolitan production house.
- Their pricing is described as accessible ('not out of this world') and their turnaround times are a selling point, suggesting appeal to budget-conscious clients who still require high-quality output.
Key Differentiators
- Digital Base's primary differentiators are its Source-Connect capability — enabling remote studio connectivity with talent and languages globally that other studios may lack — and its deep telephony heritage dating to 1990 with Fortune 500 clients.
- The company positions itself on blending human voice artistry with AI innovation and touts same-day or 24-hour turnaround on many projects.
Industries Served
- Digital Base primarily serves industries that rely heavily on telephony and customer communication infrastructure, including telecommunications, banking/financial services (evidenced by a current national bank IVA engagement), advertising, and marketing.
- The company's roots are in serving Fortune 500 companies — early clients of its founders included AT&T, Game Pro Magazine, ATI, and Brite Voice — suggesting a history of supporting large enterprise and media brands.
Service Coverage
- Digital Base Productions operates out of Lubbock, Texas and serves clients both locally and nationally, with global reach through its multilingual capabilities and Source-Connect remote studio technology.
- The company's voice over and telephony services extend across the United States, and its multilingual support — covering over 100 languages — enables it to serve international clients without a physical overseas presence.
Partnerships
- No formal technology partnerships, authorized reseller agreements, or master agent channel relationships are publicly documented for Digital Base Productions.
- The company uses Source-Connect as a key enabling technology to link with remote studios worldwide, though no official partnership with Source-Connect's parent company is disclosed.
Company Size & Ownership
- Digital Base Productions is a small company with approximately 5–10 employees, with LinkedIn reporting 2–10 employees and other data sources citing approximately 6.
- The company was founded in 1996 when David Dale, Kevin Bryan, and Barry Nelson acquired Walker Sever Productions, though the founding team's telephony roots date back to 1990.
Compliance & Certifications
- No publicly documented compliance certifications such as SOC 2, HIPAA, PCI-DSS, FedRAMP, or ISO 27001 have been identified for Digital Base Productions.
- The company is not listed as BBB Accredited.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
10 offeringsAI-Powered Voice Assistants
Intelligent virtual agents built using AI that can handle complex caller inquiries and escalate to human agents when needed. These solutions incorporate natural language processing to create conversational, intuitive interactions.
IVR Voice Overs
Professionally recorded voice prompts that guide callers through menu options with clarity and warmth. Digital Base combines human voice talent with AI capabilities to deliver intuitive interactive voice response recordings for telephony systems.
Mixing and Mastering
Professional audio mixing and mastering services performed by trained engineers and producers to ensure the final audio product meets high quality standards. The process is designed to make the client's audio stand out above the competition.
Multilingual Voice Overs
Voice over recordings available in over 100 languages, produced using a global network of professional voice talents. Digital Base handles talent selection, translation, and delivery across any language to ensure global accessibility for clients.
Music, SFX, and Foley Production
Audio production services encompassing sound effects, music selection, and custom foley creation using vast libraries and three recording studios. If the required sound does not exist in their libraries, Digital Base can create it in-house.
On Hold Messaging
Engaging audio content designed to inform and entertain callers while they wait on hold, reducing perceived wait times. Content is produced using professional voice talent and can include music and custom messaging for brands.
Source-Connect Studio Sessions
Remote studio connectivity service that allows Digital Base to connect with any studio anywhere in the world, providing access to talent and languages that other studios may not be able to offer. This capability is described as a unique differentiator for the company.
Talent and Translation
Voice talent sourcing and translation services using hundreds of voice talents worldwide who can translate and voice content in any language. Digital Base handles talent selection, direction, and delivery to ensure the best fit for each project.
Telephony Services
Comprehensive telephony production services including AI-driven solutions, chatbots, conversational IVRs, and natural language processing implementations. Digital Base has been in the telephony industry since 1990 and supports any budget, format, and delivery method with same-day or 24-hour turnaround on many projects.
Video Production
Full-service video production including in-studio and on-location videography, set design, motion graphics, and animation. The Digital Base video crew consists of industry professionals with over twenty years of experience producing award-winning local and national productions.
Considering Digital Base?
Our team will work with you to determine if Digital Base is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.