Digital Hands
Procurement partnerAbout
Digital Hands is a Tampa, Florida-based full-service Managed Security Services Provider (MSSP) founded in 2001, delivering 24/7 US-based Security Operations Center (SOC), Managed Detection and Response (MDR), managed SIEM, EDR, and Unified Security Posture Management (USPM) across identity, AI, cloud, and threat exposure. The company serves mid-size to large enterprises across industries including healthcare, financial services, legal, and government, emphasizing practical integration with clien...
Details
VenSearch Intelligence
Ideal Customer
- Digital Hands explicitly targets mid-market to large enterprise organizations, describing its sweet spot as 'mid-tier and enterprise customers' who need enterprise-grade security operations without building an internal SOC.
- Its client base is characterized by high compliance requirements and operational sensitivity — hospitals, banks, law firms, and government agencies — suggesting customers typically operate in regulated industries with significant data risk exposure.
Key Differentiators
- Digital Hands differentiates on its proprietary CyGuard Maestro Open-XDR platform, which enables threats to be detected in seconds, with average response times of four minutes or less and resolution times averaging 14 minutes — performance metrics the company prominently markets.
- Its 'Composable Cybersecurity Model' is a key positioning element, allowing clients to integrate Digital Hands' services without replacing existing tools or vendors, reducing friction and capital expenditure.
Industries Served
- Digital Hands serves clients across a broad range of regulated and high-stakes industries.
- Documented verticals include healthcare (hospitals), financial services (banks), legal (law firms), government agencies, airlines, hospitality, manufacturing, automotive, and retail.
Service Coverage
- Digital Hands is headquartered in Tampa, Florida and operates as a US-based MSSP with a globally oriented service delivery model.
- The company explicitly advertises a 24x7 US-based SOC and operates multiple security operations centers within the United States.
Partnerships
- Digital Hands has established a strategic partnership with Google Cloud, integrating CyGuard Maestro with Google Cloud's infrastructure to enable petabyte-scale data storage and sub-second threat detection.
- The company also partnered with Ingram Micro — the world's largest technology distributor — to deliver SOC-as-a-Service to Ingram Micro's channel partner network across the US.
Company Size & Ownership
- Digital Hands was founded in 2001 by CEO Charlotte Baker and has been operating for over two decades.
- Employee counts across sources range from approximately 51 to 200, with PitchBook citing 76 total employees and Growjo estimating around 70, while RocketReach estimates annual revenue at approximately $19.4 million as of 2026 (Growjo estimates $12.4M).
Compliance & Certifications
- Digital Hands has not publicly disclosed holding specific third-party certifications such as SOC 2, HIPAA attestation, ISO 27001, or FedRAMP at the company level, though its vCISO and posture management services actively support clients' compliance obligations across frameworks including the EU AI Act, NIST AI RMF, ISO 42001, and SEC regulations.
- The company has received numerous industry awards serving as third-party validation of its service quality, including recognition as a 2024 SC Awards Finalist for Best Customer Service, 2024 Cyber Defense Magazine Cutting Edge MSSP Award, Globee Awards (Gold and Silver), three 2024 Stevie Awards for Great Employers, three Global InfoSec Awards at RSAC 2025, Inc.'s 2023 Power Partner for Security and Privacy, the 2023 Cyber Defense Magazine Most Innovative MSSP award, and a five-time TSIA STAR Award winner including induction into the TSIA STAR Award Hall of Fame in 2018 for Lifetime Achievement for Outstanding Service.
Compiled from public sources by VenSearch · Last researched August 17, 2026
Offerings
14 offeringsAI Security Posture Management (AISPM)
Digital Hands offers continuous AI security governance covering shadow AI discovery, agentic workflows, MCP servers, and cloud AI infrastructure, with inline data leakage prevention at the point of AI use. The service includes AI Security Posture Assessments (AISPA), AI Governance and Risk Assessments (AIGRA), and managed AISPM operated 24/7 by Digital Hands analysts. Compliance coverage spans the EU AI Act, NIST AI RMF, ISO 42001, and SEC obligations.
Breach and Attack Simulation (BAS)
Digital Hands provides continuous simulation of real-world adversary techniques to test security control effectiveness and validate response readiness. Unlike traditional periodic penetration tests, BAS continuously evaluates defenses against evolving threat tactics. The service helps organizations identify gaps in their security controls before attackers can exploit them.
CyGuard Maestro (Open-XDR Platform)
CyGuard Maestro is Digital Hands' proprietary Open-XDR fabric that serves as the technology backbone for its Security Operations Center, enabling real-time threat detection, automation, and human-led incident response. The platform fuses telemetry from SIEM, EDR, and network systems into a single intelligent view, with threats detected in seconds and response times of four minutes or less. It also powers the CyGuard Portal, giving clients transparent, real-time visibility into their security posture including alerts and escalations.
Email Security
Digital Hands offers AI-driven email threat protection that integrates natively with Microsoft Office 365 and Google Workspace, blocking phishing, business email compromise (BEC), malware, and impersonation threats. The AI system is trained on data from millions of emails and automatically adapts to evolving adversary tactics, and is proven to be 15x more effective than legacy email security gateways. Integration can be completed in approximately five minutes.
Managed Cloud and SaaS Posture
Digital Hands delivers unified posture management across cloud, SaaS, and data environments, including configuration drift detection, policy enforcement, and exposure closure. The service provides continuous visibility and control to prevent misconfigurations that attackers commonly exploit in hybrid and multi-cloud environments. It integrates with clients' existing cloud investments without requiring rip-and-replace changes.
Managed Detection and Response (MDR)
Digital Hands provides 24x7 threat detection, investigation, and response powered by its proprietary CyGuard Maestro Open-XDR platform. The service combines senior analysts, custom detection content, documented response playbooks, and automated containment to cover the full attacker kill chain. Response times average four minutes or less and resolution times average 14 minutes.
Managed EDR (Endpoint Detection and Response)
Digital Hands deploys, tunes, and continuously monitors endpoint detection and response solutions across a client's full device estate. The service leverages CyGuard Maestro to layer additional automated response actions on top of out-of-the-box EDR capabilities, with a focus on behavioral analysis and alert prioritization. The 24x7 SOC provides expert support for anomaly detection, remediation, and ongoing endpoint management.
Managed Firewall and Network Security
Digital Hands provides continuous monitoring, expert configuration, rule optimization, and intrusion prevention across enterprise network perimeters and internal networks powered by CyGuard Maestro. The service uses multi-source real-time threat intelligence to proactively block threats and bridges gaps between IT and information security teams to prevent misconfigurations. It covers firewall management, legacy system transitions, and ongoing policy management.
Managed Identity Defense
Digital Hands provides continuous governance of human, machine, non-human, and AI agent identities, covering access mapping, anomaly detection, and identity lifecycle control. The service enforces least-privilege access and uniform security posture across every user, system, and application. It is a core component of the company's Unified Security Posture Management (USPM) framework.
Managed SIEM
Digital Hands offers end-to-end SIEM management including architecture, ingestion, tuning, correlation, alerting, migrations, and implementations across cloud, on-premises, and hybrid environments. The service supports major SIEM platforms including Google SecOps, Splunk, FortiSIEM, Microsoft Sentinel, Cortex XSIAM, Securonix, and QRadar. It includes 200+ custom detections, built-in response playbooks, and continuous SOC collaboration to minimize false positives.
SD-WAN Transformation
Digital Hands designs, implements, and manages secure SD-WAN network architectures, helping enterprises migrate from legacy MPLS networks to more scalable and cost-efficient solutions. Security is integrated throughout every step of the transformation, including precise policy writing and integration with dedicated circuits. The service includes ongoing managed support after deployment to ensure the network continues to operate optimally.
Security Posture Assessment
Digital Hands offers security posture assessments to evaluate a client's current cybersecurity environment, identify gaps, and deliver a prioritized remediation roadmap. The assessments are grounded in real-world operational experience spanning over 20 years of managed security delivery. Results provide actionable guidance to mature the client's security program and reduce risk.
Virtual CISO (vCISO)
Digital Hands offers strategic cybersecurity leadership and compliance oversight delivered as a managed service, built on over 20 years of operational security experience. The vCISO service prioritizes a client's specific risk profile, technology environment, and operational needs to provide actionable strategies for maturing their cybersecurity program. It functions as an extension of the client's security leadership team.
Vulnerability Management
Digital Hands delivers continuous vulnerability scanning, risk prioritization by business impact, and remediation tracking across cloud and on-premises IT environments. The service collaborates with clients' IT teams to eliminate friction between IT and information security, enabling swift patching and exposure reduction. It covers asset identification, risk scoring, and remediation guidance.
Considering Digital Hands?
Our team will work with you to determine if Digital Hands is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.