EliseAI
About
EliseAI builds AI-powered automation software for property management and healthcare organizations. For housing providers, the platform automates the full resident journey including leasing, maintenance, renewals, and delinquency management. For healthcare providers, it automates patient communications including scheduling, call handling, and reminders.
Details
VenSearch Intelligence
Ideal Customer
- EliseAI is built primarily for enterprise and upper mid-market customers — specifically multifamily property management companies and owners/operators with portfolios generally exceeding 500 units, with its sweet spot described as organizations managing thousands to tens of thousands of units; its reported annual minimum of approximately $25,000 effectively prices out smaller landlords.
- Its named customers include some of the largest apartment operators in the U.S., such as Greystar, AvalonBay, Equity Residential, Asset Living, and Bozzuto — with 28 of the top 30 U.S. multifamily owners/operators on the platform.
Key Differentiators
- EliseAI positions itself as the largest AI-native company in the multifamily housing sector and the only platform offering a fully integrated conversational AI solution across the entire resident lifecycle — from prospect inquiry through leasing, maintenance, renewals, delinquency, and lease audits — rather than a point-solution chatbot.
- Customers using the platform report up to 90% automation of prospect workflows, and the Zillow AI Assist integration showed renters 43% more likely to submit a rental application versus non-users.
Industries Served
- EliseAI serves two primary industries: multifamily residential real estate (including conventional multifamily, student housing, single-family rental, and affordable housing) and outpatient healthcare.
- In housing, it targets property management companies and owners/operators of all scales.
Service Coverage
- EliseAI operates primarily across the United States, where its platform now powers roughly one in six U.S. apartment units and has been interacted with by more than 30 million Americans since its founding.
- The company serves over 600 multifamily housing owners and operators nationwide, including 70% of the NMHC Top 50 largest residential rental operators.
Partnerships
- EliseAI integrates deeply with all major property management systems (PMS) and CRMs in the multifamily space, including Yardi Voyager/RentCafe, RealPage OneSite, Entrata, AppFolio, ResMan, Rent Manager, and Knock, and is listed as an official Yardi Interface Partner.
- On the healthcare side, it integrates with EHR platforms including AthenaHealth (bi-directional), eClinicalWorks, ModMed, AdvancedMD, Nextech, and Epic via HL7 FHIR standards.
Company Size & Ownership
- EliseAI was founded in 2017 by Minna Song and Tony Stoyanov (formerly known as MeetElise) and has grown rapidly, reaching approximately 550–668 employees as of mid-to-late 2026 across multiple offices.
- The company surpassed $100 million in ARR in early 2025 and crossed $200 million in ARR by June 2026, achieving 100% year-over-year growth for five consecutive years.
Compliance & Certifications
- EliseAI publicly claims HIPAA compliance and SOC 2 Type II certification for its healthcare product, which integrates with EHR and RCM systems while ensuring patient data accuracy and privacy.
- Job postings confirm that the company actively maintains and audits against SOC 2, PCI DSS, and HIPAA frameworks through both internal compliance management and third-party auditors.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
14 offeringsAI-Guided Tours
An AI-powered tour solution that delivers seamless and personalized property tours for prospective renters. It supports in-person, virtual, and self-guided tour formats and integrates with scheduling systems.
Client Services
Strategic AI consulting and advisory services provided to property management clients at no additional cost beyond the technology subscription. Services include identifying AI performance improvement opportunities, accelerating centralization plans, reducing tech spend, and refining owner or investor pitches to incorporate AI and centralization strategies.
Delinquency Solutions
An automated delinquency management tool that reduces late payments by sending smart reminders to residents with past-due balances. It helps property managers recover revenue without requiring manual outreach.
EliseCRM
A CRM built for property managers that centralizes all renter interactions with detailed records, robust reporting, and actionable insights. It logs guest cards, call transcripts, and interaction history to help teams streamline tasks and drive smarter decisions.
Fee Transparency
A centralized tool that consolidates fees and disclosures to provide full transparency for renters and property management teams. It is designed to simplify compliance and improve renter trust.
Lease Audits
An AI-driven lease auditing tool that helps property managers recover revenue and reduce risk by identifying errors and inconsistencies in lease documents with greater accuracy than manual review.
Maintenance
An AI-powered maintenance management solution that streamlines work order creation and tracking while reducing response times for property management teams. It automates communication with residents about maintenance requests.
Maintenance App
A mobile application for property management maintenance staff that handles work order creation and assignment on the go. It is designed to complement the core maintenance AI product with field-accessible tools.
Mystery Shopping
A service offering under EliseAI's services portfolio for property management companies. It is listed as a distinct service alongside Client Services in the platform navigation.
Online Scheduling (Healthcare)
An online scheduling solution for healthcare providers that allows patients to book appointments digitally. It is listed as a distinct product offering within the EliseAI healthcare platform.
Prospect Management
An AI-driven solution for multifamily property management that automates lead conversion and tour booking. It handles incoming prospect inquiries across channels and moves leads through the leasing funnel with minimal human intervention.
Renewals
An AI-powered renewals automation product that helps property managers retain more residents by sending automated follow-up communications at the right time in the lease cycle. It reduces manual effort required to manage renewal campaigns.
VoiceAI (Healthcare)
A HIPAA-compliant AI voice automation product for healthcare practices that answers 100% of inbound patient calls instantly with zero hold time. It automates appointment scheduling, cancellations, rescheduling, insurance inquiries, and billing questions, and integrates directly with EHR systems while supporting 50+ languages.
VoiceAI (Housing)
An AI voice assistant for multifamily property management that answers inbound and outbound calls 24/7 across 33 languages with zero hold time. It handles tour scheduling, maintenance triage, lease renewals, rent payment inquiries, and general questions, logging all interactions and guest cards directly into EliseCRM in real time.
Considering EliseAI?
Our team will work with you to determine if EliseAI is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.