eSentire
Procurement partnerAbout
eSentire is a cybersecurity company founded in 2001 that provides Managed Detection and Response (MDR) services powered by its Atlas Platform, which combines agentic AI operatives with 24/7 human SOC analysts to detect, investigate, and respond to cyber threats across endpoint, network, log, cloud, identity, and AI signals. The company operates under a Controlled Autonomy SecOps model that pairs machine-speed automated response with human judgment and oversight across more than 35 industries wor...
Details
VenSearch Intelligence
Ideal Customer
- eSentire's primary target is mid-market and enterprise organizations, broadly defined as companies with 200 to 10,000+ employees, that lack a mature internal SOC or sufficient security personnel to defend against sophisticated adversaries on their own.
- Forrester specifically noted that eSentire is a 'superior choice' for 'resource-constrained small to midsize enterprises' seeking a more hands-off managed security approach, and the company was named a Leader in the 2026 IDC MarketScape for Worldwide MDR Service for Midmarket.
Key Differentiators
- eSentire positions itself as the 'Authority in Managed Detection and Response' and differentiator on several fronts: a 15-minute contractual Mean Time to Contain (rare in the MDR market), unlimited threat hunting and unlimited incident handling included at no additional cost, and vendor-agnostic multi-signal coverage across 300+ technology integrations that supports customers' existing stacks without rip-and-replace.
- The proprietary Atlas Platform with agentic AI, the in-house Threat Response Unit (TRU) that identifies 35% of threats before commercial feeds and 12% of threats never seen in commercial feeds at all, and integrated CTEM (continuous threat exposure management) combine to form a differentiated 'Controlled Autonomy SecOps' model.
Industries Served
- eSentire began operations serving the financial services market and has since expanded to cover 35+ industries, with named verticals including financial services, healthcare, legal, insurance, manufacturing, government and education (SLED), retail, construction, private equity, biopharma, engineering, technology, food supply, and automotive dealerships.
- The company has particularly deep roots in regulated industries — financial services, healthcare, and legal — where investigation depth and compliance-aware IR capabilities are especially valued, and it claims to protect more than $5.7 trillion AUM in the financial sector alone.
Service Coverage
- eSentire operates globally, protecting organizations across more than 80 countries with 24/7 managed security services delivered from two primary Security Operations Centers in Waterloo, Ontario, Canada and Cork, Ireland, with additional analysts distributed across the US, EMEA, and APAC regions.
- The company serves over 2,000 customer organizations across 35+ industries worldwide, with employee presence spanning 5 continents including North America, Europe, Asia, and beyond.
Partnerships
- eSentire maintains deep technology and channel partnerships across the security ecosystem.
- Its most strategic partnership is with CrowdStrike — eSentire is an Elite CrowdStrike Powered Service Provider and has been named CrowdStrike's Global MSSP Partner of the Year for three consecutive years, with an expanded partnership to integrate threat intelligence and migrate global Carbon Black customers. eSentire is also a certified Microsoft Security Solutions Partner and active MISA member, supporting the full Microsoft security stack including Defender for Endpoint, Defender for Identity, Sentinel, and Defender for Cloud.
Company Size & Ownership
- Founded in 2001 by Eldon Sprickerhoff and headquartered in Waterloo, Ontario, Canada, eSentire has approximately 572–694 employees worldwide (sources vary, with Revelio Labs reporting 694 as of December 2025 and LeadIQ reporting ~572 as of August 2026), with the majority located in Canada (53.5%), the US (16.7%), and India (16.1%), and Ireland identified as the fastest-growing location.
- Annual revenue is estimated in the range of $150M–$243M depending on the source, with the company having achieved unicorn status at a $1.1 billion valuation in February 2022 when it surpassed $100M ARR.
Compliance & Certifications
- eSentire maintains a comprehensive public trust center documenting SOC 2 Type II, ISO/IEC 27001:2022, ISO/IEC 27001:2013, PCI DSS 4.0.1, HIPAA, GDPR, CCPA, PIPEDA, DORA (EU Digital Operational Resilience Act), CIS Controls v8.1, and Shared Assessments SIG compliance.
- The SOC facilities are PCI compliant, SOC 2 certified, and ISO 27001 certified.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
16 offerings24/7 Security Operations Center (SOC)
eSentire operates two global Security Operations Centers located in Waterloo, Ontario, Canada and Cork, Ireland, with additional analysts across the US, EMEA, and APAC, providing continuous 24/7 security monitoring, threat investigation, and hands-on response. SOC analysts have an average tenure of 6 years and a 90%+ retention rate, holding advanced certifications including SSCP, OSCP, CSAP, and CISSP, and the facility is PCI compliant, SOC 2, and ISO 27001 certified. The SOC delivers initial threat response in seconds with a 15-minute Mean Time to Contain, providing unlimited incident handling and threat hunting as an extension of the customer's security team.
All-in-One eSentire MDR
An all-in-one MDR package that provides multi-signal coverage with 300+ technology integrations to support existing security investments without requiring rip-and-replace of current tools. It includes 24/7 SOC-as-a-Service with unlimited threat hunting and incident handling, backed by the Atlas Platform and the Threat Response Unit. Three flexible pricing packages are offered that can be customized based on endpoints, technology investments, and service engagement needs.
Atlas Operations Center
A customer-facing portal that puts customers inside eSentire's SOC, allowing them to monitor AI-powered threat detections, launch autonomous pen tests, review active investigations, and access self-service reporting from a single platform on any device. It includes multiple dashboards tailored to different stakeholders, including a CISO Dashboard for overall security posture, an Exposure Dashboard for at-risk assets, a Phishing Dashboard, and a Threat Dashboard showing active threats and threat hunt activity. Security advisories and daily threat briefings from TRU are also available in real time within the Atlas Operations Center.
Atlas Platform
Atlas is eSentire's Controlled Autonomy SecOps platform that connects to any signal across any vendor security stack and powers adaptive agentic AI operatives that preempt exposures, detect threats, and neutralize cyberattacks. It features a data graph architecture, multi-agent generative AI, and supports integrations across endpoint, network, log, cloud, identity, email, browser, and AI signal types, adding 200+ new threat protections daily. Atlas is included as part of the eSentire MDR service and is not sold separately, providing 95% tier-3 analyst investigation depth alignment and less than 5 minutes from signal to full threat context.
Atlas Technology Integrations
A broad ecosystem of pre-built integrations that connect the Atlas Platform to customer security stacks across technology categories including EDR/Endpoint, Network Security, SIEM, Cloud Infrastructure, Identity, Email Security, SaaS, Vulnerability management, DevOps, and AI/ML tools, covering over 300 named technology vendors and services. Integration coverage levels range from Collaboration and Context to Telemetry and Investigation, up to full Telemetry, Investigation, and Response capabilities that enable eSentire to actively contain threats within the integrated tool. Atlas integrations are included as part of the eSentire MDR service with no additional setup costs.
Autonomous Pen Testing & Continuous Threat Exposure Management (CTEM)
Atlas Preempt deploys AI operatives to continuously and autonomously validate attack paths across the customer environment, exposing attacker targets of opportunity before threat actors can exploit them. The service uses hundreds of real-world tools and techniques spanning the entire cyber kill chain to stress-test environments through adversary simulations that chain techniques to validate real exploitability. Findings are fed back into the detection and response loop so that exposures identified through offensive testing are closed before attackers can take advantage.
Digital Forensics and Incident Response (DFIR)
A comprehensive incident response service available as IR Readiness, Incident Response Retainer, or Emergency Incident Response, providing unlimited incident response with a threat suppression guarantee delivered remotely anywhere in the world. The service leverages eSentire's proprietary eSentire Agent forensics technology and a Cyber Security Investigations (CSI) team whose members average 12 years of experience, guaranteeing response and engagement within one hour. Coverage includes ransomware and data extortion, business email compromise, data breach response, and active threat actor containment, with support through the full recovery lifecycle including cyber insurance claims, compliance, litigation, and expert witness testimony.
Emergency Incident Response Service
An on-demand emergency incident response service available to any organization by calling the eSentire 24/7 hotline at 1-866-579-2200, providing rapid mobilization and deployment to quickly secure systems and networks without requiring a prior retainer. The service includes end-to-end incident management, managed threat containment, digital forensic analysis, regression analysis to determine root cause and full scope of compromised assets, incident recovery, stakeholder reporting, compliance support, litigation support, and crisis communication support. Remote forensic capabilities through the eSentire Agent enable rapid response, with on-site DFIR specialist deployment within 24 hours if required.
eSentire Threat Intelligence
A threat intelligence feed curated from indicators of compromise (IOCs) identified through positive SOC investigations, designed to enhance customers' automated blocking capabilities beyond what is included in the standard MDR service. TRU identifies 35% of threats before they appear on commercial threat feeds and 12% of threats that are never seen in commercial feeds at all. Monthly Threat Intelligence Briefings are offered as live and on-demand sessions to keep security teams informed about the current and emerging threat landscape.
Incident Response Retainer
A retainer-based incident response service that provides unlimited incident response with a threat suppression guarantee delivered remotely anywhere in the world, with response and engagement guaranteed within one hour. Upon onboarding, eSentire's proprietary Agent is deployed across the customer's network and IT systems, giving the CSI team immediate access for instant detection and containment capabilities. Available in 4 tiers, with premium tiers offering annual add-on options such as IR Plan Development, IR Plan Assessment, Tabletop Exercises, Dark Web Monitoring, Technical Investigations, eDiscovery Collection, Business Email Compromise response, and Security Reviews.
IR Readiness Service
An incident response readiness service that removes administrative barriers that typically slow down incident response by collecting, storing, and leveraging relevant data about the customer environment, pre-deploying forensic tools necessary to accelerate the IR process, and assessing the current state of IR readiness to identify gaps. The service delivers an accurate work order based on a worst-case breach scenario specific to the environment that is reviewed and approved by the customer's cyber insurance provider. It also provides guidance on log configuration and forensic tool deployment, and walks teams through the IR process to establish deep familiarity with systems and applications.
Managed Detection and Response (MDR)
eSentire MDR is a multi-signal managed detection and response service that ingests telemetry from endpoint, network, log, cloud, identity, email, browser, and AI signals across any vendor stack. It combines the Atlas AI platform with 24/7 Elite Threat Hunters and SOC analysts to detect threats 43x faster than manual triage, contain threats with a 15-minute Mean Time to Contain, and deliver complete response including host isolation, user suspension, and TCP disruption. The service includes unlimited threat hunting, incident handling, and continuously updated detection rules built from real-world investigations.
MDR for Microsoft
A specialized MDR service that delivers 24/7 threat detection, containment, and remediation across the full Microsoft security ecosystem including Defender for Endpoint, Defender for Identity, Defender for Office 365, Defender for Cloud Apps, Defender for Cloud, and Microsoft Sentinel. eSentire is a certified Microsoft Security Solutions Partner and active MISA member that actively responds by isolating hosts, containing threats, and remediating incidents on behalf of customers rather than just alerting. The service is designed to maximize ROI on Microsoft investments and can reduce total cost of ownership for threat detection and response by up to 50% compared to a DIY approach.
Partner Program (MSSP/MSP/VAR)
A partner program for Managed Security Service Providers (MSSPs), Managed Service Providers (MSPs), and Value-Added Resellers (VARs) that enables partners to deliver eSentire's cybersecurity solutions to their customers. Partners gain access to exclusive resources, campaigns, training, sales tools, and support through the eSentire Partner Portal. The program allows partners to collaborate and help their customers build more resilient security operations using eSentire's MDR platform and services.
Response and Remediation
eSentire's threat response and remediation service pairs machine-speed containment with human judgment to deliver full threat response across the entire security program, including host isolation, user suspension, TCP disruption, quarantining malicious files, terminating processes, removing registry keys, retroactive email purges, account suspension, cloud misconfiguration correction, and network blocking of known bad actors. Response actions are automated where safe and analyst-led where human judgment is required, with SOAR-driven orchestration and a 24/7 SOC of elite analysts maintaining human oversight on every autonomous action. Each incident closes with specific measurable hardening validated by offensive testing so that the same attack path cannot be exploited again.
Threat Response Unit (TRU)
TRU is eSentire's in-house threat research team composed of elite threat hunters, researchers, and seasoned industry veterans who build new detection models, conduct original threat research, and proactively hunt threats across the Atlas Platform and customer environments. The team processes threat intelligence from 54 commercial threat feeds and 10+ proprietary intel sources, the Dark Web, and positive SOC-driven investigations to publish regular security advisories, TRU Positives, and malware analyses. TRU is foundational to the MDR service at no additional cost, having discovered notable nation-state attacks including the Kaseya MSP breach and the more_eggs malware campaign, and maintains a 95% employee retention rate.
Considering eSentire?
Our team will work with you to determine if eSentire is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.