Everbridge
About
Critical event management and mass notification platform — the enterprise standard for emergency alerting, business continuity communications, and IT incident notification. Used by 6,700+ organizations including 9 of the 10 largest US cities, 8 of the 10 largest US health systems, and hundreds of Fortune 1000 companies. Everbridge Mass Notification delivers alerts across SMS, voice, email, push, and digital signage simultaneously. IT Alerting integrates with monitoring tools (ServiceNow, PagerDu...
Details
VenSearch Intelligence
Ideal Customer
- Everbridge's primary sweet spot is large enterprises and government organizations — the company's direct sales motion has historically targeted Fortune 1000 corporations, federal agencies, major metropolitan governments, and organizations with complex, multi-site global operations requiring coordinated emergency response.
- Their ARR structure and enterprise platform complexity favor customers with significant budgets and large populations to notify.
Key Differentiators
- Everbridge positions itself as the global leader in Critical Event Management, differentiating on the breadth and integration of its platform — combining mass notification, IT incident response (via xMatters), physical security, risk intelligence, travel risk management, business continuity, and public warning in a single unified suite branded as Everbridge 360 AI.
- The platform's reach — over 2 billion people across 200+ countries — and its depth of government credentials (FedRAMP, SAFETY Act, national public warning systems for 20+ countries) are key differentiators versus point-solution competitors like PagerDuty or AlertMedia.
Industries Served
- Everbridge serves a broad range of industries including financial services, healthcare, energy and utilities, government and federal agencies, technology and telecom, retail and e-commerce, transportation, manufacturing, commercial real estate, and education.
- Notable named customers span Fortune 1000 enterprises such as Bristol Myers Squibb, Cisco, CVS Health, Goldman Sachs, and Nokia, as well as universities, military branches like the U.S. Army, and international governments including Norway, Peru, and Australia.
Service Coverage
- Everbridge operates globally, reaching over 2 billion people in more than 200 countries and territories.
- The platform serves over 6,100 customers worldwide, spanning enterprise, government, and public safety sectors across North America, EMEA, and APAC regions.
Partnerships
- Everbridge maintains a robust ecosystem of technology and channel partnerships.
- Key technology integrations include ServiceNow (an expanded collaboration announced in June 2026 via xMatters for AI-driven incident orchestration), AWS (ISV Accelerate Program co-sell partnership), AT&T (announced July 2026, bundling Everbridge 360 with AT&T wireless connectivity for enterprise and public sector customers), and Tech Data (global solutions aggregator).
Company Size & Ownership
- Everbridge was founded in 2002 (originally as 3n Global/National Notification Network) and had approximately 1,593 employees and $449 million in annual revenue as of fiscal year 2023.
- The company went public on the Nasdaq in 2016 and reached a peak market cap of approximately $6.4 billion in September 2021 before declining significantly.
Compliance & Certifications
- Everbridge maintains an extensive compliance portfolio documented publicly via its Trust Center, including FedRAMP Moderate authorization, SOC 2, SOC 3, ISO/IEC 27001, ISO/IEC 27701, ISO 22301, ISO/IEC 42001:2023, HIPAA, GDPR, CCPA, DORA, EU-US Data Privacy Framework, C5 (Germany), G-Cloud (UK), TX-RAMP, TruSight, Cyber Essentials, CSA STAR Level 1, and VPAT.
- The company received its FedRAMP Authority to Operate (ATO) through a rigorous assessment performed by Coalfire, a leading third-party assessment organization, with the Federal Housing Finance Agency as its sponsoring agency.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
3 offeringsCritical Event Management
Situational awareness and crisis coordination platform — aggregates threat intelligence (weather, social media, public safety data), maps affected assets and people, and orchestrates response workflows across security, IT, HR, and executive teams during critical events.
IT Alerting
Automated IT incident communication — integrates with monitoring tools (Splunk, ServiceNow, Datadog, PagerDuty) to automatically notify on-call engineers, escalate unresolved incidents, and coordinate bridge calls during outages. Replaces manual paging workflows with automated incident routing and acknowledgment tracking.
Mass Notification
Multi-channel emergency and operational alerting — sends simultaneous notifications via SMS, voice call, email, push notification, digital signage, desktop alert, and public address systems. Contacts individuals across multiple channels until acknowledgment. Used for weather emergencies, active threats, evacuation, and operational updates at enterprise scale.
Considering Everbridge?
Our team will work with you to determine if Everbridge is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.