Fidium
Procurement partnerAbout
Fidium Fiber is a high-speed fiber internet service provider delivering 100 percent fiber connectivity to homes, businesses, enterprises, and service providers across more than 750 communities in the United States. The company has invested over $2 billion in fiber infrastructure since 2020 and covers more than 1.5 million eligible addresses across 78,000+ fiber route miles. Fidium offers residential and small business internet plans ranging from 300 Mbps to 8 Gig speeds, starting at $30 per mont...
Details
Website
fidium.comOfferings
12 active
VenSearch Intelligence
Ideal Customer
- On the residential side, Fidium's sweet spot is households in its fiber footprint communities — particularly families, remote workers, gamers, and multi-device homes underserved by legacy cable or DSL.
- For business, Fidium Business ideally targets companies with 1 to 50 employees per location, spanning professional services (legal, finance, creative), retail, healthcare, and tech startups, particularly those in northern New England and select markets in California, Illinois, Pennsylvania, and Texas.
Key Differentiators
- Fidium's primary differentiators include its 100% fiber-to-the-home (FTTH) architecture with a completely dedicated line to every customer — meaning no shared nodes and more consistent speeds compared to cable or hybrid-fiber-coax competitors.
- It offers symmetrical upload and download speeds, no data caps, no contracts, no bundling requirements, and transparent pricing across all plans.
Industries Served
- Fidium serves a wide range of customer segments and verticals across its residential, business, and wholesale divisions.
- On the residential side, the primary market is consumer broadband.
Service Coverage
- Fidium (formerly Consolidated Communications) is a U.S.-based regional fiber internet and network services provider.
- Its Fidium-branded residential fiber service is concentrated in eight core states — California, Illinois, Maine, Minnesota, New Hampshire, Pennsylvania, Texas, and Vermont — with its most mature markets in northern New England, particularly New Hampshire and Maine.
Partnerships
- Fidium has an active and growing channel partner program — Fidium Partners — designed for agents, VARs, MSPs, and national Technology Service Distributors (TSDs).
- It has joined Sandler Partners' SCOUT sales tool and the CableFinder marketplace, giving technology advisors streamlined quoting, contracting, and ordering capabilities.
Company Size & Ownership
- Fidium (operating as the rebranded entity of Consolidated Communications, founded in 1894 as the Mattoon Telephone Company) employs between 1,000 and 5,000 individuals according to LinkedIn, while other sources estimate as many as 5,001–10,000.
- Annual revenue has been reported at approximately $923.9 million (ZoomInfo) with a full-year figure around $1.2 billion cited for 2022 SEC filings.
Compliance & Certifications
- No specific third-party compliance certifications such as SOC 2, HIPAA, PCI-DSS, FedRAMP, or ISO 27001 were found in publicly available Fidium documentation or press releases.
- Fidium positions its network security via built-in AI-powered security included with gigabit plans and 24/7 proactive network monitoring.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
12 offerings1 Gig Fiber Internet Plan
A residential fiber internet plan offering 1 Gig symmetrical upload and download speeds starting at $50 per month, with one month free included. Designed for busy homes with multiple people streaming, working, learning, and gaming simultaneously. Includes a whole-home WiFi gateway and free professional installation on gigabit and higher plans.
2 Gig Fiber Internet Plan
A residential fiber internet plan offering 2 Gig symmetrical upload and download speeds for $60 per month, with one month free included. Positioned as the best value plan and described as 40x faster than cable upload speeds. Designed for power users with more connected devices, heavier streaming, and smoother gaming needs.
24/7 Tech Support and Free Rapid Repair
Around-the-clock technical support available by phone or online chat, with repair services included at no additional charge. Many issues can be resolved remotely without requiring a technician visit, and the service includes proactive 24/7 monitoring of Fidium's fiber network to help prevent issues before they impact customers.
300 Mbps Fiber Internet Plan
A residential fiber internet plan offering 300 Mbps symmetrical upload and download speeds for $30 per month. Designed for light use including everyday browsing, email, streaming, and connecting a few devices. Includes fiber-optic connectivity with no contracts and unlimited data.
5 Gig Fiber Internet Plan
A residential fiber internet plan offering 5 Gig symmetrical upload and download speeds for $80 per month, with one month free included. Includes WiFi 7 technology and is targeted at creators and professional users with serious bandwidth and performance demands.
8 Gig Fiber Internet Plan
A residential fiber internet plan offering 8 Gig symmetrical upload and download speeds for $130 per month, with one month free included. Includes WiFi 7 technology and is described as the ultimate fiber internet experience for the most connected homes and the next generation of devices, entertainment, and work.
AI-Powered Network Security
Built-in AI-powered network security included with Fidium Fiber gigabit plans that automatically helps protect connected devices without requiring extra software. The security feature is managed through the Fidium app alongside WiFi and parental controls.
Commercial Fiber Internet
Fiber connectivity solutions for commercial and enterprise customers, delivering high-performance internet service across Fidium's fiber network. The service is built for speed, scalability, and reliability to meet the demands of larger organizations.
Free Professional Installation
Professional fiber internet installation service included at no charge with Fidium Fiber gigabit and higher plans. Technicians handle setup and testing to confirm the connection meets expected performance levels, with scheduling available including evenings, weekends, same-day, and next-day appointments.
Small Business Fiber Internet
Fiber internet service tailored for small businesses, offering high-speed connectivity with symmetrical upload and download speeds. Fidium provides reliable fiber-optic connections designed to support business operations across its growing network of 750+ communities.
Whole-Home WiFi Gateway
A premium whole-home WiFi gateway included with every Fidium Fiber gigabit and higher internet plan, providing consistent WiFi coverage room to room with no dead zones. The gateway supports app-based controls for managing WiFi, security, parental controls, and connected devices. Higher-tier plans include WiFi 7 capable gateways.
Wholesale Fiber Connectivity
Wholesale fiber connectivity services offered to service providers through Fidium's network infrastructure. The company delivers high-performance fiber connectivity to service providers across its growing network built for speed, scalability, and reliability.
Considering Fidium?
Our team will work with you to determine if Fidium is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.