Fortis
Procurement partnerAbout
Fortis Telecom is a managed IT services provider serving small to medium-sized businesses in the Greater Sacramento area of California. The company offers IT support, cybersecurity, private cloud solutions, business VoIP, and internet services. Their founding partners and management team have 150+ combined years of experience in consulting, building, and managing IT, internet, and VoIP phone systems.
Details
VenSearch Intelligence
Ideal Customer
- Fortis explicitly targets small to mid-sized businesses (SMBs), with their About Us page stating they 'cater to small to medium sized companies in many lines of business.' GoodFirms data reflects this, showing their client mix is approximately 80% small business and 20% mid-market.
- Their sweet spot appears to be local Sacramento-area businesses with 10–100 employees that lack internal IT staff and want a single vendor handling internet, VoIP, cybersecurity, and IT support.
Key Differentiators
- Fortis's primary differentiator is their 'one-stop shop' model combining managed IT support, cybersecurity, business VoIP, redundant internet (CloudSure), and BCDR under a single local provider — an unusual combination for a regional MSP.
- Unlike most VoIP resellers, Fortis owns and operates its own network rather than reselling another carrier's service, which they market as a key quality and accountability advantage.
Industries Served
- Fortis serves a broad mix of small and mid-sized business verticals.
- Their top five industry segments among their El Dorado Hills customer base are Technology, Healthcare, Financial Services, Construction & Contracting, and Dental.
Service Coverage
- Fortis operates primarily as a regional managed service provider serving the Greater Sacramento Area of Northern California.
- Their principal market area covers Sacramento, El Dorado, Placer, Yolo, and Yuba counties, with specific named service cities including El Dorado Hills, Folsom, Rancho Cordova, Sacramento, Roseville, Cameron Park, Fair Oaks, Elk Grove, Davis, and Rocklin, as well as the San Francisco Bay Area.
Partnerships
- Fortis is a Datto partner, reselling and deploying Datto's BCDR (SIRIS) solutions for backup and disaster recovery.
- They hold a Microsoft Partner credential and are Cisco Certified, and their team uses VMware and SolarWinds infrastructure internally.
Company Size & Ownership
- Fortis was founded in 2005 by Peter Oliver as a telecom-focused company, and expanded into full IT managed services in 2016 through the acquisition of Rancho Cordova-based IT support firm Creative Network Solutions (CNS).
- The company is small, with most sources estimating 11–50 employees and annual revenue in the $1M–$5M range, though Owler estimates revenue up to $25M.
Compliance & Certifications
- Fortis does not appear to hold its own SOC 2, ISO 27001, or FedRAMP certifications as an organization, but they employ CISSP-certified cybersecurity professionals and offer compliance advisory services to help client businesses achieve HIPAA, GDPR, PCI-DSS, NIST, and SOX compliance.
- They publish guidance on SOC 2 compliance for SMBs and position their team's CISSP credential as central to their compliance service delivery.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
10 offeringsBusiness Continuity & Disaster Recovery
Fortis provides BCDR solutions powered by Datto that go beyond standard data backup, enabling employees to keep working on applications during disruptions such as power outages, quickly restoring servers or computers rendered non-functional through image-based backup, and monitoring each backup for ransomware symptoms so systems can be rolled back to a pre-attack state. Solutions are available for small and mid-sized organizations.
Compliance Services
Fortis offers compliance services as a distinct offering in their service menu, helping businesses meet regulatory requirements. Their cybersecurity training component specifically references compliance with SEC, FINRA, and HIPAA regulations, and they publish guidance on SOC 2 compliance for small and medium-sized businesses.
Fortis CloudSure
Fortis CloudSure is a dual-internet-connection solution that merges connections from two separate internet service providers onto a business's network to ensure maximum reliability. If one provider experiences an outage, the second connection acts as a failsafe so normal business operations can continue uninterrupted. This service is designed for businesses that rely heavily on cloud-based applications.
Fortis Defensor
Fortis Defensor is a managed cybersecurity solution that provides real-time ransomware and malware protection, intrusion detection and threat prevention, and security awareness training for employees. It includes advanced endpoint protection, firewall management, blacklisting of malicious sources, and ongoing phishing simulations to educate staff. The solution is designed to help small businesses comply with SEC, FINRA, HIPAA, and other regulations.
IT Support
Fortis provides full-spectrum IT support through dedicated Desktop and Devices, Network and Security, Server, and Telephone System teams. Services include setup and configuration of computers, resolving hardware and software issues, managing routers and switches, maintaining servers and backups, and supporting VoIP phone systems. Clients access support via a help desk staffed with dedicated technicians.
Managed Business Internet
Fortis manages business internet services to ensure speed and reliability for client organizations, including 24/7 monitoring of connection quality and coordination with internet providers when issues arise. They offer fiber optic connectivity where available and actively manage bandwidth and reliability requirements as business needs evolve.
Managed Business Voice
Fortis offers a managed VoIP phone service where they own and operate their own network rather than reselling another carrier's service. The service includes features such as unlimited calling, advanced call reporting, voicemail to email, mobile app, virtual receptionist, call recording, and a web portal. Fortis handles system configuration, number porting, hardware selection, and staff training.
Managed Cloud Solutions
Fortis offers managed cloud solutions covering email, calendar and contacts, file sharing, productivity and collaboration tools, business continuity, mobile device management, and web security filtering. They handle setup, migration, and ongoing management of cloud services, delivering them on a per-user monthly operating expense model. The offering includes securing company data on mobile devices and blocking web-based threats before they reach users.
Private Cloud Solutions
Fortis offers private cloud solutions as part of their IT services portfolio, listed prominently in their navigation and service menu. This is positioned separately from their public cloud offerings, targeting businesses that require dedicated cloud infrastructure. Specific details on private cloud architecture are referenced in the context of QuickBooks Enterprise cloud hosting and desktop virtualization.
Public Cloud Solutions
Fortis provides public cloud solutions as a distinct service offering listed in their navigation and service menu alongside private cloud. This includes helping organizations leverage public cloud platforms for their business needs. Setup, migration, and management are handled by the Fortis team.
Considering Fortis?
Our team will work with you to determine if Fortis is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.