GetWell
About
Patient engagement platform for interactive patient care (IPC) and health literacy — serving 1,000+ hospitals with interactive patient education, rounding tools, and patient communication systems. GetWell Inpatient (formerly Cerner Interactive Patient Care) delivers bedside tablet and TV-based patient education, meal ordering, care team communication, and entertainment. GetWell Ambulatory extends engagement to pre-visit, post-visit, and chronic disease management. Strong integration with Epic fo...
Details
VenSearch Intelligence
Ideal Customer
- Get Well's ideal customer is an enterprise-scale health system or large hospital — organizations with multiple facilities, high patient volumes, and the complexity to benefit from an integrated cross-continuum digital engagement platform.
- Named enterprise clients include Kaiser Permanente, Adventist Health, LifeBridge Health, Ascension Health, Children's Hospital of Colorado, Tenet Healthcare, and the U.S. Department of Veterans Affairs.
Key Differentiators
- Get Well differentiates primarily through its 25+ year tenure in healthcare patient engagement, its unmatched cross-continuum platform depth (spanning bedside inpatient IPC, ambulatory outreach, community health equity programs, and federal government/VA settings), and its unique government-grade security posture (FedRAMP Moderate ATO + HITRUST + SOC 2), which few competitors can match.
- The company claims the largest portfolio of patient engagement solutions in the market, with 20+ EHR integrations and 500+ partner integrations.
Industries Served
- Get Well operates exclusively within the healthcare industry, with no cross-industry presence.
- Their platform serves acute care hospitals and health systems (inpatient), ambulatory and outpatient clinics, pediatric hospitals (e.g., Boston Children's Hospital, Children's Hospital of Colorado), government and federal healthcare (U.S. Department of Veterans Affairs and military hospitals), health plans and ACOs for member engagement, and community health programs focused on health equity and social determinants of health (SDOH).
Service Coverage
- Get Well (formerly GetWellNetwork) operates primarily in the United States but has an international presence as well.
- The company serves more than 1,000 hospitals and clinical partner sites, engaging over 10 million patients annually across more than 5 countries.
Partnerships
- Get Well has formal EHR integration partnerships with Epic, Oracle Health/Cerner (embedding capabilities into Cerner Millennium, CareAware, and the Cerner Consumer Framework), MEDITECH Expanse, and DSS (the VA's primary EHR integrator for VistA/CPRS).
- The company claims 20+ unique EHR integrations and 500+ total partner integrations, supporting HL7/FHIR-based interoperability.
Company Size & Ownership
- Get Well was founded in August 2000 by Michael O'Neil and is headquartered in Bethesda, Maryland.
- The company has approximately 350–450 employees depending on the source and timeframe, with Revelio Labs reporting approximately 350 employees as of March 2026 and Tracxn citing 416 as of June 2026.
Compliance & Certifications
- Get Well holds a robust set of compliance certifications specifically tailored to healthcare and government.
- The company is HITRUST CSF Certified, SOC 2 (AICPA) compliant, and holds a FedRAMP Moderate Authorization to Operate (ATO) — the certification required to operate within U.S. federal agency environments such as the VA.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
2 offeringsGetWell Ambulatory
Outpatient patient engagement — pre-visit preparation instructions, post-visit discharge education, chronic disease management pathways, and medication adherence outreach. Automated care plan messaging delivered via SMS, email, or app based on patient preference.
GetWell Inpatient (IPC)
Bedside interactive patient care — tablet or TV-based system delivers prescribed patient education videos (condition-specific, language-appropriate), meal ordering, nurse call integration, entertainment, and care team bios. Education completion is documented in the EHR as nursing education note. Reduces nurse call volume for non-urgent requests by enabling patients to order meals, adjust TV, and review instructions independently.
Considering GetWell?
Our team will work with you to determine if GetWell is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.