GuestTek Interactive Entertainment Ltd.
About
GuestTek provides broadband internet, media, voice, and interactive technology solutions designed for the hospitality industry, including hotels and senior living facilities. The company serves individual properties, franchised locations, and corporate hotel brands across more than 86 countries. It specializes in end-to-end in-room technology including high-speed internet, entertainment platforms, IP telephony, and conferencing systems, supported by a 24/7 multilingual technical support team.
Technology Categories
Certifications & Compliance
Details
Headquarters
Okotoks, AB, Canada
Website
guesttek.comFounded
1997
Offerings
15 active
VenSearch Intelligence
Ideal Customer
- GuestTek's stated customer base spans individual properties, franchised locations, and multi-property corporate hotel groups of varying sizes, serving both SMB independents and large enterprise chains.
- The company explicitly positions itself as a preferred vendor to major hotel brands and has won multi-property rollouts covering dozens to hundreds of locations.
Key Differentiators
- GuestTek positions itself as the only vendor that can design, configure, install, and support a fully integrated, end-to-end hospitality technology stack—internet, IPTV, voice, conferencing, and event services—under one roof globally.
- The OneView platform is proprietary and built in-house, which the company argues gives it customization flexibility that resellers cannot match.
Industries Served
- GuestTek focuses almost exclusively on the hospitality sector, specifically hotels, resorts, and senior living facilities.
- Within hospitality, the company addresses full-service hotels, franchise properties, boutique properties, and conference/event venues.
Service Coverage
- GuestTek operates globally, with its own offices in North America (Calgary, AB; Salt Lake City, UT; Guatemala City), Europe (Warsaw, Poland), and India (Gurugram and Faridabad), plus regional partners covering the Middle East, Africa, and Asia-Pacific.
- The company reports operations reaching more than 85–86 countries and serving roughly 3,900 hotels, with technology installed in over 800,000–850,000 guest rooms.
Partnerships
- GuestTek holds a strategic partnership with DIRECTV for television programming delivered to hotels and senior living facilities, including access to the DIRECTV Residential Experience (DRE) and premium channel packages.
- The company partnered with Martello Technologies for SD-WAN and link-balancing to support HSIA delivery, and partnered with UIEvolution to integrate the UIE ExperienceManager platform with OneView Media.
Company Size
- GuestTek was founded in 1997 by Arnon Levy and has operated for roughly 28 years.
- Employee counts across third-party data sources range from approximately 488 to 636, with mid-2026 figures clustering around 500–511.
Ownership
- GuestTek is a privately held company.
- PitchBook lists its ownership status as 'Privately Held (backing)' and 'Formerly VC-backed,' with two recorded minority corporate investors: Alberta and M.P. Technologies.
Compliance & Certifications
- GuestTek's OVI Cloud platform is described by the company as fully GDPR-compliant, supporting hotels with EU guest data obligations.
- GuestTek was among the first vendors to receive product certification from the China Hospitality Technology Alliance (CHTA) in 2016, which covers technology standards for the Greater China hotel market.
Compiled from public sources by VenSearch · Last researched October 18, 2026
Offerings
15 offeringsDIRECTV for GuestTek
GuestTek offers DIRECTV television programming as part of its hotel and senior living media solutions, providing access to live TV, premium sports networks, movies, and news. Residents and guests can access streaming apps such as Netflix, Max, and Prime Video, and optionally upgrade to higher-tier DIRECTV packages including ENTERTAINMENT, CHOICE, ULTIMATE, or PREMIER.
Event Services
GuestTek's Event Services provides on-site network planning, setup, and support for conferences and meetings held at hotels. Services include bandwidth management, private and shared conferencing networks, wireless networks, webcasting and video conferencing setup, and personalized service packages tailored to the event.
Free-to-Guest
Free-to-Guest is a television content delivery offering within GuestTek's OneView Media suite that provides HD free-to-guest channel programming for hotel rooms. It is listed as a distinct product within the OneView Media product family.
GuestFlix
GuestFlix is listed as a product offering within GuestTek's suite of hospitality technology solutions. It is included in the product navigation alongside OneView Media, Voice, and conferencing solutions.
Installation, Services and Support
GuestTek provides end-to-end installation, service, and technical support for its hospitality technology solutions globally, using certified technicians coordinated by a dedicated project manager. Ongoing support includes a round-the-clock, multilingual, multi-tiered technical support team available 24/7/365, plus a dedicated Client Relations Team member assigned to each property for escalated issues and network customization.
myMedia
myMedia is a mobile application offering within the GuestTek OneView platform that enables hotel guests to access media and entertainment content from their personal devices. It is listed as part of GuestTek's converged in-room technology solutions.
OneView Connection Centre
OneView Connection Centre is listed as a product offering within the GuestTek OneView platform for the hospitality industry. It is part of GuestTek's suite of integrated in-room technology solutions for hotels.
OneView Dashboard (OSD) Reporting
The OneView Dashboard is a real-time reporting and monitoring tool for hoteliers that provides visibility into integrated IP systems including High-Speed Internet and Video-on-Demand. It allows management of multiple properties and includes monitoring of physical and virtual bandwidth utilization, PMS statistics, device monitoring, VOD and Free-to-Guest monitoring, and NOC ticket tracking.
OneView Internet (OVI)
OneView Internet is a high-speed internet access (HSIA) solution for hotels that provides scalable, reliable Wi-Fi connectivity across all areas of a property including guest rooms, lobbies, restaurants, and conference rooms. It includes custom branding and delivery, revenue maximization tools, multiple access options, and a web-based administration console for network management.
OneView Internet Cloud (OVI Cloud)
OVI Cloud is a cloud-based Wi-Fi management and authorization platform for hotels that uses centralized management to reduce deployment costs by leveraging existing network infrastructure. It includes multiple sign-in authentication methods, a login page editor, bandwidth optimization, reporting and monitoring, and auto-scaling based on usage demand. The platform is described as fully GDPR compliant.
OneView Media (OVM)
OneView Media is an in-room media and entertainment platform for hotels that provides interactive TV, HD Free-to-Guest, and Video-on-Demand capabilities. It is part of the OneView platform and integrates with hotel branding, delivering customized media experiences to guests via IP, Ethernet, or Coax-based networks.
OneView Voice (OVV)
OneView Voice is a cloud-enabled IP phone system designed for hotels and senior living facilities, built with VoIP and wireless technologies using commercially available, energy-efficient hardware. The system is modular, ultra-compact, and includes a customer user interface for management, with many premium features included at no extra cost.
RendezView Conferencing
RendezView is an advanced conference and meeting room high-speed internet access (HSIA) platform for hotels, launched in 2014. It is designed to manage and deliver connectivity for groups and events held in hotel meeting spaces.
Senior Living Technology Solutions
GuestTek offers a bundled suite of technology solutions for senior living facilities, including managed Wi-Fi with Personal Area Networks (PAN), DIRECTV-based media and TV options, and the OneView Voice cloud IP phone system. The package includes installation, 24/7/365 multilingual resident support, real-time analytics, and on-site support training for staff.
Triple Play
Triple Play is a bundled solution that combines GuestTek's High Speed Internet, Media, and Voice offerings into a single integrated platform for hotels. The bundle is designed to maximize cost savings and streamline technology management through a single provider.
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