HEI Global Health
Procurement partnerAbout
HEI Global Health provides custom healthcare IT software and consulting services, specializing in revenue cycle management and clinical information systems integrated with the Oracle Health (Cerner Millennium) platform. The company serves hospitals and health systems of varying sizes across domestic and international markets, including the US, Europe, Australia, and the Middle East. It is known for its deep expertise in EHR-integrated revenue cycle software, including patient liability estimatio...
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Details
Headquarters
Blue Springs, Missouri
Website
heiglobalhealth.comFounded
2005
Company size
11-50 employees
Offerings
8 active
Offerings
8 offeringsContract Management
HEI's Contract Management solution enables healthcare organizations to manage insurance payer and health plan contracts through a flexible, token-based rule engine that automates financial calculations and decision-making. It calculates patient liability, contractual adjustments, DRG reimbursement, and identifies services requiring prior authorization. Administration is centralized via HEI's Configuration Portal, which also covers claim scrubbing, claim population, and prior authorization functions.
Eligibility Verification
HEI's Eligibility Verification solution enables healthcare organizations to proactively confirm a patient's insurance coverage prior to a scheduled visit or procedure through automated real-time and batch eligibility checks. Payer responses are integrated directly into patient records to reduce denials, improve upfront financial accuracy, and streamline registration workflows. The solution supports both pre-registration and point-of-service verification scenarios.
Healthcare IT Consulting Services
HEI Global Health offers consulting services covering all phases of healthcare IT projects, including system implementations, custom development, interface development, system support, and assessments and optimizations. Services span vendor selection, requirements gathering, system design, implementation, testing, end-user training, and post-conversion support, as well as 24x7 help desk outsourcing and staff augmentation. The company has delivered consulting engagements across the US, Canada, the UK, France, Spain, Germany, Australia, the UAE, Qatar, and Saudi Arabia.
Oracle Health Integration
HEI provides fully embedded integration with the Oracle Health Cerner Millennium EHR platform, delivering a seamless experience within clinical and patient access workflows without the need for standalone third-party applications. The integration consolidates clinical and financial data into a single system of record, enabling organizations to manage and report on data from one unified interface. This offering is central to HEI's software suite, with all solutions designed to operate natively within the Cerner Millennium architecture.
Patient Liability Estimation
HEI's Patient Liability Estimation software calculates patient financial responsibility prior to or at the point of service using data sourced from the organization's charge master and contract management rules. It integrates tightly with contract management, pre-authorization, and patient remittance solutions to ensure consistent financial data across the revenue cycle. The solution supports price transparency and reduces billing discrepancies for healthcare organizations.
Patient Payments
HEI's Patient Payments solution enables healthcare organizations to collect, post, and manage patient payments and adjustments across the revenue cycle in real time. Transactions are posted simultaneously to the billing system, patient account, and associated financial estimates, supporting multiple billing workflows including point-of-service collections. The solution integrates with point-of-sale devices and is designed to improve cash flow and accuracy.
Pre-Authorization
HEI's Pre-Authorization software flags when appointments, procedures, or medications require insurance authorization, based on configurable payer contract rules. Authorizations can be flagged at the visit, scheduled appointment, or individual procedure level and can be processed manually or electronically depending on individual payer capabilities. The solution helps prevent claim denials by ensuring required authorizations are obtained before services are rendered.
RevOptix
RevOptix is a cloud-based patient accounting and revenue cycle platform designed to optimize back-office financial operations through a scalable and secure architecture. It integrates with leading EHR systems via HL7, FHIR, and custom API interfaces and ingests eligibility and pre-authorization data for real-time capture of patient, clinical, and payer information. Built-in AI identifies denial patterns, predicts issues, and optimizes work assignments to reduce manual effort and accelerate reimbursement.
Considering HEI Global Health?
Our team will work with you to determine if HEI Global Health is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.