iFax by Amplify
Procurement partnerAbout
iFax is a cloud-based online fax service that enables individuals and businesses to send and receive faxes electronically via web browser, mobile apps, desktop apps, and email integrations. The platform is HIPAA, SOC 2, and ISO 27001 compliant, making it suitable for healthcare and regulated industries handling sensitive documents. It serves over 5 million customers across 20,000 companies and offers features including AI-powered OCR, fax broadcasting, e-signatures, and a programmable fax API.
Details
VenSearch Intelligence
Ideal Customer
- iFax's sweet spot is squarely in the SMB and lower mid-market segment — G2 data shows that 86.3% of its reviewers identify as small businesses.
- The platform is especially well-suited for solo practitioners, small medical practices, solo therapists, legal firms, and small compliance-driven teams that need HIPAA compliance with a BAA but cannot afford enterprise-tier pricing from larger competitors.
Key Differentiators
- iFax's primary differentiator is offering a signed BAA for HIPAA compliance starting at its entry-level paid plans — most competitors, such as Fax.Plus, restrict BAA access to expensive enterprise tiers.
- Built-in eSignature functionality (powered by its sibling product Fill) is included at no additional cost, whereas competitors like Fax.Plus charge separately for this capability.
Industries Served
- iFax primarily targets regulated industries requiring secure, compliant document transmission.
- Its strongest vertical is healthcare — serving hospitals, private practices, EHR/EMR platforms, and health systems — where HIPAA compliance is mandatory.
Service Coverage
- iFax operates globally, with its primary market strength concentrated in North America and Europe.
- Fax number provisioning and porting are available in the US, UK, Canada, and Italy, while outbound faxing is supported to over 200 countries internationally.
Partnerships
- iFax has formal integration partnerships with Google (listed on the Google Workspace Marketplace with a HIPAA-compliant add-on for Gmail and Google Drive) and Microsoft (Microsoft 365 integration covering Outlook, Word, Excel, PowerPoint, OneDrive, and SharePoint).
- Additional integrations include Salesforce, HubSpot, Dropbox, Zapier, Box, iCloud, and OneDrive.
Company Size & Ownership
- iFax is a brand under Amplify Ventures Ltd., founded in 2008 by Adam Korbl (with the Amplify holding entity incorporated in 2018).
- The company is very small, with LinkedIn and multiple data sources indicating 11–50 employees, and a more specific estimate of approximately 33 employees.
Compliance & Certifications
- iFax holds HIPAA compliance with a signed Business Associate Agreement (BAA) available on paid plans, verified by a HIPAA Seal of Compliance from the Compliancy Group — a third-party verification rather than self-attestation.
- The platform also markets SOC 2 Type 2 and ISO 27001 certifications on its Pro and Enterprise plans, along with GLBA, GDPR, FERPA, and SOX alignment.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
19 offeringsAffiliate Partner Program
iFax offers an affiliate partner program through which affiliates can earn commissions by referring customers to iFax's online fax services. The program is listed as a distinct partner category on the iFax website alongside reseller, white label, and other partnership options. Details are accessible from the iFax affiliate program page linked in the site footer.
Annotate & eSign
iFax includes a built-in eSignature integration powered by Fill, allowing users to digitally sign fax documents or request signatures from others directly within the iFax platform. Users can add signature fields, send signature requests to named recipients via email, and track the status of signature requests in real time. This eliminates the need to download, print, sign, and re-fax documents.
Company Fax Page
The Company Fax Page feature lets businesses create a customized, branded fax landing page with a unique URL that customers and partners can use to send faxes directly without needing an iFax account. Businesses can configure the page with their company name, logo, fax number, and inbound fax settings, and choose whether the sender or recipient covers the cost of incoming faxes. All inbound faxes are protected with 256-bit end-to-end encryption and delivered instantly to the web dashboard.
Contacts Upload
iFax's Contacts Upload feature enables users to bulk import fax contacts by uploading a CSV or spreadsheet file, automatically sorting contact data including fax numbers, names, and organization details without manual entry. Users can also create and customize broadcast lists with custom fields for targeted fax campaigns. This feature is designed to streamline contact management and support high-volume fax broadcasting.
Desktop Fax
iFax provides desktop applications for Mac and Windows that allow users to send and receive faxes from their computers without a physical fax machine. The desktop apps integrate with cloud storage services like Google Drive, Dropbox, iCloud, and Box for easy document attachment. Users can also use the print-to-fax feature to fax from any Windows application.
Email to Fax
iFax's Email to Fax feature lets users send and receive faxes directly from their existing email account, including Gmail, Outlook, iCloud, and Yahoo Mail, by addressing emails to a fax number followed by @ifaxapp.com. Incoming faxes are delivered to the user's email inbox as PDF attachments, and real-time delivery notifications are provided. The service supports 256-bit AES encryption and is HIPAA and GLBA compliant.
Fax AI
iFax's AI-Powered Fax feature combines OCR, Natural Language Processing (NLP), and Generative AI to automate fax data recognition, extraction, and processing. Users can convert faxes into searchable text, extract structured data from unstructured fax content, use a generative AI chat to generate content from any fax, and automatically detect fax sender, subject, and document types. AI credits are required for OCR, data extraction, and generative AI chat functionality.
Fax Broadcast
iFax's Fax Broadcast solution enables users to send faxes to thousands of recipients simultaneously at high volume with fast and reliable delivery. It supports mail merge for personalized fax content per recipient and is HIPAA compliant with encrypted transmissions. Users can manage broadcast lists, upload contacts via CSV, and run targeted campaigns from the iFax dashboard.
Fax Notes
iFax's Fax Notes feature allows users to add personal or team notes to any incoming or outgoing fax directly within the iFax dashboard. Notes are visible to anyone with access to the fax document, enabling team collaboration, task prioritization, and status tracking without switching to external note-taking tools. This feature is designed to improve workflow efficiency and document management.
Fax OCR
iFax's Fax OCR software uses AI-powered optical character recognition and Natural Language Processing (NLP) to convert scanned fax documents, including handwritten and printed text, into searchable and editable text files. Users can extract data from both incoming and outgoing faxes and download the results as a TXT file, or integrate the extracted data into EHR, ERP, and CRM systems. The feature is HIPAA compliant and available on Plus and Pro plans.
Google Workspace Fax Integration
iFax for Google Workspace is an add-on that allows users to send faxes directly from Gmail and Google Drive without leaving the Google platform. Users can right-click files in Google Drive or open email attachments in Gmail and fax them instantly using the iFax compose window. The add-on is installable from the Google Workspace Marketplace and supports admin deployment across an organization.
HIPAA-Compliant Online Fax
iFax's core online fax service allows users to send and receive faxes electronically from a web browser, mobile app, or desktop app without a physical fax machine. All transmissions are protected with 256-bit SSL encryption and are fully HIPAA and GLBA compliant. Users can fax unlimited pages, get real-time delivery confirmations, and access an audit trail of all sent and received faxes.
Microsoft 365 Integration
iFax integrates with Microsoft 365 to enable faxing directly from Outlook, Word, PowerPoint, Excel, OneDrive, and SharePoint without additional software installation. Users can send faxes via email-to-fax from Outlook, receive inbound faxes to their Outlook inbox, and sync faxes with SharePoint for centralized document management. The integration supports HIPAA, GLBA, and GDPR compliance with end-to-end encryption.
Mobile Fax
iFax offers native mobile apps for iOS and Android that allow users to send and receive faxes from their smartphones or tablets from anywhere with an internet connection. The apps include a built-in document scanner, automated fax image optimization, and the ability to annotate PDFs and add digital signatures. All faxes are encrypted and HIPAA compliant.
One-Time Fax
iFax offers a one-time fax option for users who need to send a fax without a recurring subscription plan. This pay-per-fax capability allows occasional faxing without committing to a monthly or annual plan. It is listed as a distinct sending option on the iFax platform.
Programmable Fax API
iFax offers a programmable fax API that allows developers to integrate fax sending and receiving capabilities directly into their own applications, platforms, or workflows. The API is designed for CPaaS, UCaaS, MSPs, EHR systems, SaaS vendors, and enterprise developers who need to embed cloud fax functionality. API documentation is available and the platform supports EHR fax integration for healthcare use cases.
Smart Templates
iFax Smart Templates allows users to create reusable, pre-formatted fax templates with auto-fill fields, required field rules, and fax default settings to standardize and accelerate routine faxing tasks such as intake forms, referrals, NDAs, and internal memos. Templates can be shared and used across teams to ensure consistent formatting, branding, and compliance in every outbound fax. Smart Templates also integrate with broadcast fax for mass personalized campaigns and are available on Pro and custom enterprise plans.
Team Inbox
iFax's Team Inbox is a shared fax inbox that allows multiple team members to manage inbound faxes collaboratively from one centralized location. Users can sort faxes by method, fax line, status, and date, perform bulk actions such as delete, label, forward, or reply, and assign faxes to specific users or sub-folders. Notifications can be configured via in-app or email alerts to ensure no fax is missed.
White Label Partner Program
iFax offers a white label partner program that allows resellers, SaaS vendors, healthcare solution providers, CPaaS and UCaaS providers, and service providers to offer iFax's cloud fax platform under their own branding. Partners can contact the iFax partnerships team to learn more or get a white-labeled solution. This program is designed to enable technology partners to extend fax capabilities to their own customers.
Considering iFax by Amplify?
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