Impact Networking
Procurement partnerAbout
Impact Networking is a managed services provider that offers businesses technology solutions across IT management, cybersecurity, marketing, print services, and AI consulting. Founded in 1999, the company serves over 14,000 clients across multiple industries from 24 locations in 7 states. Their services are designed to help businesses modernize operations, improve productivity, and support growth through outsourced expert teams.
Details
VenSearch Intelligence
Ideal Customer
- Impact Networking explicitly describes its sweet spot as mid-market businesses, stating on its Smartsheet partner profile that it 'works primarily with mid-market businesses to alleviate the challenges of adopting and implementing new technology and processes.' Its 'One Source' model targets organizations that lack sufficient in-house IT skills, want to reduce time and cost vetting multiple vendors, cannot justify hiring in-house for in-demand roles, or face talent shortages.
- The company also markets to businesses 'of all sizes,' but independent analysis identifies mid-market companies seeking a single consolidated technology partner — particularly those with meaningful print, IT, and cybersecurity needs — as the strongest fit.
Key Differentiators
- Impact Networking's primary differentiator is its 'One Source' model — positioning itself as a single, holistic managed services provider covering IT, cybersecurity, marketing, AI consulting, print, and digital transformation, eliminating the need for clients to manage multiple vendors.
- The company also emphasizes its in-house, US-based 24/7 Unified Support Operations center in Lake Forest, IL, staffed around the clock rather than relying on offshore support.
Industries Served
- Impact Networking markets its services to businesses across a wide range of industries, with its cybersecurity division (DOT Security) explicitly calling out healthcare, finance, and government as key verticals where its SOC 2 Type II compliance builds client trust.
- Additional industries served include construction and engineering, education, entertainment, information technology, manufacturing, non-profit, retail, and transportation.
Service Coverage
- Impact Networking operates as a national managed service provider with offices across seven states: Illinois, California, Wisconsin, Indiana, Texas, Ohio, and Arizona.
- The company maintains approximately 24 locations across the U.S., including its headquarters and Unified Support Operations center in Lake Forest, IL, with other notable offices in Chicago, Los Angeles, Houston, Austin, Indianapolis, and Madison, among others.
Partnerships
- Impact Networking holds Microsoft Gold Partner status, demonstrating advanced expertise in Microsoft cloud, security, and productivity tools including Azure and Microsoft Surface.
- Key technology partnerships listed on their certifications page include Cisco Duo (MFA), Cisco Meraki (cloud-managed networking), Cisco Umbrella (DNS security), Datto (backup and business continuity), KnowBe4 (security awareness training), Stellar Cyber (XDR), Cloudflare (web security/DDoS), HP (hardware), Brainstorm (Microsoft 365 adoption), and Proofpoint, VMware, and StorageCraft as noted by InfoMSP.
Company Size & Ownership
- Impact Networking was founded in 1999 by co-founders Frank Cucco and Dan Meyer, starting as a copier/hardware dealer with roughly $13M in revenue and fewer than 40 employees.
- The company has grown into a national MSP with approximately 760–900 employees (varying by source, with Tracxn reporting 762 as of August 2026) and estimated annual revenue of approximately $284–300 million.
Compliance & Certifications
- Impact's cybersecurity partner and sister company, DOT Security, achieved SOC 2 Type II compliance in 2024, which extends to Impact's managed cybersecurity service delivery and is highlighted as a differentiator for clients in healthcare, finance, and government.
- Impact's cybersecurity service also supports clients in meeting compliance frameworks including CMMC, HIPAA, and GDPR, as noted on their cybersecurity service page.
Compiled from public sources by VenSearch · Last researched October 13, 2026
Offerings
16 offerings24/7 Support Services
Impact's Unified Support Operations center in Lake Forest, Illinois provides around-the-clock staffed technical support to address technology issues as soon as they arise. This service ensures businesses have constant access to expert help regardless of time of day.
AI Consulting
Impact's AI consulting service helps businesses discover creative, technology-based solutions to complex operational problems. Experts work with clients to transform how they operate and remove obstacles to growth using artificial intelligence.
AV Managed Services
Impact provides businesses with reliable audiovisual technology supported by a full team of experts to ensure remote and hybrid meetings are seamless and productive. The service addresses the growing need for dependable AV infrastructure as fully-remote and hybrid work models become more common.
Business Continuity Solutions
Impact helps businesses create backup, recovery, and continuity plans to ensure critical systems remain operational when disaster strikes. The service includes planning support from Impact's team to prepare businesses for unexpected disruptions.
Cybersecurity
Impact's cybersecurity service provides proactive, managed protection against evolving cyber threats, including identifying and strengthening security weaknesses and monitoring networks for signs of attack. The service is managed by a dedicated team of cybersecurity experts.
IT Asset Management
IT asset management services give organizations complete visibility into every piece of hardware and software across the business. This service helps companies track and manage their full technology inventory.
IT Consulting Services
Impact's IT consulting service provides businesses with ongoing expert guidance to ensure they continuously receive the technology needed to stay ahead as their business evolves. Consultants help align technology decisions with business goals and changing needs.
IT System Integration Services
This service helps businesses improve their technology infrastructure and streamline business processes through IT system integration. Impact's team works to connect disparate systems to create a more cohesive and efficient tech environment.
Managed Cloud Hosting
Impact offers cloud hosting that reduces the costs and complexity of physical storage by hosting business data in a secure, flexible, and scalable cloud platform. The service includes implementation and ongoing maintenance support from Impact's team.
Managed IT
Impact's Managed IT service provides businesses with proactive technology management, 24/7 expert support, and a curated suite of IT solutions designed to improve productivity and reduce downtime. The service covers everything from network management and cloud hosting to device management and IT consulting. Support is delivered by an in-house team housed at their Unified Support Operations center in Lake Forest, Illinois.
Marketing
Impact's managed marketing service focuses on collecting and analyzing customer data to connect businesses with their ideal audiences at the right time and place. The service is designed to help businesses listen to customer signals and execute effective, data-driven marketing strategies.
Mobile Device Management Services
This service provides centralized management and monitoring of the many devices connected to a business network. It is designed to keep devices secure and provide visibility into their use across the organization.
Network Management Services
This service provides expert monitoring, securing, and support of a business's network infrastructure. It is designed to streamline how organizations maintain their technology and tools.
Print Services
Impact's print services help businesses modernize their office environments and optimize how they manage printing operations with reliable machines serviced by specialists. The service is designed to help organizations print more efficiently than ever.
Remote Work Solutions
Impact's remote work solutions empower teams to work effectively and securely from any location by connecting devices, improving communication, and enabling easy cloud-based file sharing. The service is designed to give businesses the flexibility to support distributed workforces.
Unified Communications as a Service (UCaaS)
UCaaS from Impact provides tools that improve organization-wide communication and collaboration, supporting both in-person and remote work scenarios. The service is designed to boost efficiency and clarity in how teams communicate.
Considering Impact Networking?
Our team will work with you to determine if Impact Networking is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.