Intelligent Technical Solutions
Procurement partnerAbout
Intelligent Technical Solutions (ITS) is a managed IT services provider that delivers cybersecurity, managed IT, cloud computing, compliance, and related technology services to businesses across the United States. The company operates from 13 US cities including Chicago, Las Vegas, Los Angeles, San Francisco, Seattle, and others, serving industries such as healthcare, financial services, automotive, and manufacturing. ITS provides both fully outsourced IT management and co-managed IT options, wi...
Details
Website
itsasap.comOfferings
18 active
VenSearch Intelligence
Ideal Customer
- ITS explicitly targets small and mid-sized businesses (SMBs) with 20 to 500 seats, with their Core + Secure plan specifically designed for regulated businesses in the 20–200 user range.
- Their sweet spot is lean or growing organizations that lack internal IT leadership — particularly those in regulated industries (healthcare, financial services, legal, defense) that need enterprise-grade security and compliance without the overhead of a full in-house IT department.
Key Differentiators
- ITS positions itself as delivering 'federal-grade' and 'enterprise-grade' cybersecurity to SMBs — a level of protection it claims is typically out of reach for smaller organizations.
- Key differentiators include an in-house 24/7 Security Operations Center (rather than outsourced SOC), a stated 98% client satisfaction rate, a structured four-stage AI adoption program (SecureAI), and a vCIO/strategic planning model bundled into base managed IT plans.
Industries Served
- ITS serves a broad range of industries with particular depth in healthcare, financial services (including insurance and FINRA-regulated firms), legal, automotive, manufacturing, construction, nonprofit, biotechnology, and architecture and design.
- The company holds HIPAA Compliance Certification and offers dedicated healthcare IT services covering EHR security and HIPAA compliance, and has experience serving federal agencies as well as defense contractors requiring CMMC and NIST 800-171 compliance.
Service Coverage
- Intelligent Technical Solutions (ITS) is a national MSSP headquartered in Las Vegas, NV, operating across 14 U.S. locations as of August 2026.
- Their service footprint spans Chicago, Detroit, Las Vegas, Los Angeles, Oakland, Olympia/Seattle, Phoenix, Portland, Reno, Sacramento, San Francisco, and Dallas-Fort Worth (their first Texas presence), with additional reach through acquired regional MSPs.
Partnerships
- ITS holds a named MSP/MSSP partnership with SonicWall (winning their 2026 MSP Partner of the Year award) and is an active partner with Field Effect for cybersecurity capabilities and AI governance.
- Their job postings and technology stack confirm deep use of ConnectWise (Automate for RMM and Manage for PSA), IT Glue for documentation, Microsoft Azure and Microsoft 365, AWS, and Veeam for backup.
Company Size & Ownership
- ITS was founded in 2003 by CEO Tom Andrulis and is currently estimated to have approximately 298–380 employees depending on the data source, reflecting rapid growth through both organic hiring and M&A activity.
- Revenue estimates for 2024 range from approximately $48.7M to $60.1M, with a disclosed valuation of approximately $180M.
Compliance & Certifications
- ITS is SOC 2 Type II certified and HIPAA Compliance Certified, and supports clients across a wide range of regulatory frameworks including HIPAA, FTC Safeguards, PCI DSS, FINRA, CMMC, NIST 800-171, SOC 2, and ISO 27001.
- On the awards and recognition front, ITS has been named to CRN's Solution Provider 500, CRN Tech Elite 250, CRN Security 100, MSSP Alert Top 250, Channel Futures MSP 501, Inc. 5000 (multiple years), and was named SonicWall's MSP Partner of the Year for 2026 — selected from 17 North American and 113 global partners.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
18 offerings24/7 NOC + SOC (Network and Security Operations Center)
ITS operates a 24/7 Network Operations Center and Security Operations Center that continuously monitors client infrastructure for threats and performance issues. The NOC provides infrastructure monitoring, uptime testing, and proactive issue resolution, while the SOC includes threat intelligence, threat hunting, intrusion detection, and incident response. These services are included in the Core + Secure pricing plan priced at $160 to $250 per user per month.
AI as a Service (SecureAI)
ITS offers a four-stage AI adoption program called SecureAI designed for CEOs and business leaders, progressing through visibility, enablement, enforcement, and agent deployment. Stage one involves a Shadow AI discovery report that inventories all AI tools in use across the organization, identifies data exposure risks, and produces an executive briefing. Subsequent stages include deploying ITS SecureAI Chat as a centralized sanctioned AI platform with company-wide rollout, training, usage reporting, and eventually deploying AI agents connected to business systems through governed infrastructure.
Backup and Disaster Recovery
ITS provides backup and disaster recovery services including offsite cloud storage, onsite server virtualization, BDR testing and validation, BDR hardware, and offsite workstation backup. These services are designed to ensure that businesses never lose a critical day of work in the event of hardware failure, ransomware, or other disasters. The service is included in ITS managed IT plans with some components available as additional quotes.
Cloud Computing Services
ITS provides cloud managed services including migration of existing systems to the cloud, ongoing management of cloud infrastructure, and access to geo-redundant virtual servers for data storage and business application hosting. The service covers platforms such as Azure, AWS, and Microsoft 365, and is designed to replace on-premises physical servers while enabling remote collaboration. ITS handles the cloud infrastructure and software management so businesses can scale without reinvesting in server hardware.
Co-Managed IT
Co-Managed IT is designed for businesses that already have an internal IT staff but need additional resources, specialized expertise, and automation tools to complement their team. ITS provides helping hands and IT management capabilities that collaborate with the client's existing IT department. This service allows internal IT staff to offload tasks, access a broader range of technical expertise, and leverage ITS toolsets.
Compliance Services
ITS provides compliance support and advisory services for a range of regulatory frameworks including HIPAA, FTC Safeguards, PCI DSS, FINRA, CMMC, NIST 800-171, SOC 2, and ISO 27001. Services include gap analysis, compliance consulting, and ongoing compliance management to help businesses meet healthcare, financial, and defense industry requirements. ITS is itself SOC 2 Type II certified and HIPAA Compliance Certified.
Core + Secure Managed IT Plan
The Core + Secure plan is ITS's advanced managed IT service tier priced at $160 to $250 per user per month, including all Core plan features plus 24/7 Security Operations Center, threat intelligence, threat hunting, intrusion detection, incident response, dark web monitoring, endpoint detection and response, phishing simulations, security awareness training, vulnerability scanning, and managed detection and response for both network and cloud. It is designed for regulated businesses with 20 to 200 users that require a higher security posture.
Core Managed IT Plan
The Core plan is ITS's base managed IT service tier priced at $125 to $170 per user per month, covering full-service helpdesk, 24/7 support, emergency response, unlimited on-site support, OS patching, vendor management, managed server, 24/7 NOC, infrastructure monitoring, ITS managed firewall, endpoint protection, MFA, email anti-spoofing, malicious web filtering, and M365 Business Premium. It is designed for lean teams with basic compliance needs and includes strategic planning and guidance. Additional services such as cloud storage, email backup, and disaster recovery are available as add-on quotes.
Cybersecurity Assessment
ITS offers a free cybersecurity assessment and evaluation to identify gaps and risks in a business's current security posture. The assessment results in a cybersecurity program plan and roadmap tailored to the client's specific needs. It serves as the starting point for building a comprehensive cybersecurity program with ITS.
Dark Web Monitoring
ITS provides dark web monitoring as part of its cybersecurity services, scanning the dark web for stolen business credentials, customer data, financial information, and company secrets. Clients receive email alerts if their confidential information is found on the dark web, along with recommended next steps. This service is included in the Core + Secure managed IT plan.
Data Analytics
ITS provides data analytics services that prepare and analyze business data to generate insightful reports, helping clients minimize mistakes and identify trends and opportunities. The service is offered as part of ITS's broader technology management portfolio for businesses looking to leverage their data for decision-making. It is listed as a distinct service on the ITS website.
Healthcare IT
ITS offers specialized IT services tailored to healthcare organizations including practices, clinics, and specialty providers. The service addresses healthcare-specific needs such as HIPAA compliance, EHR system security, and protection of patient data. It is listed as a distinct service category targeting the healthcare industry.
Incident Response
ITS offers incident response services to help businesses that have experienced a cybersecurity breach, with a stated response time of under 24 hours. The service includes breach containment, forensic support, and recovery assistance. It is available as part of the managed cybersecurity program and is also advertised as immediate support for businesses that have just experienced a breach.
Managed Cybersecurity Services
ITS offers a layered cybersecurity defense program covering endpoint detection and response, managed detection and response, dark web monitoring, multifactor authentication, email anti-spoofing, malicious web filtering, penetration testing, security awareness training, and a 24/7 Security Operations Center. The program is described as enterprise-grade and trusted by federal agencies, designed to protect businesses from ransomware, data breaches, and other cyber threats. A virtual Chief Security Officer (vCSO) service providing fractional security leadership is also included in the model.
Managed IT Services
ITS provides proactive, around-the-clock monitoring and management of a business's entire IT infrastructure, including helpdesk support, server management, network operations, asset inventory, OS patching, vendor management, and strategic planning. The service is designed to prevent issues before they impact business operations and includes 24/7 technical support. Pricing ranges from $125 to $170 per user per month for the Core plan.
Security Awareness Training
ITS delivers a Security Awareness Training Program to help employees recognize and avoid phishing attacks and other social engineering threats. The program includes phishing simulations to test employee readiness and is included in the Core + Secure managed IT plan. It is designed to address the human layer of cybersecurity risk.
vCIO / IT Strategy
ITS provides virtual Chief Information Officer services that deliver executive-level IT leadership and strategic planning guidance to client businesses. This service is included in the Core managed IT plan and involves alignment engineering, assessment, and strategic planning to guide the client's technology roadmap. It is designed to give businesses access to senior IT leadership without hiring a full-time CIO.
VoIP Phone Systems
ITS offers VoIP and business phone services that move a company's telecommunications to the cloud, replacing traditional phone infrastructure. The service is designed to improve business communication and overall customer service delivery by streamlining telecom operations. It is listed as a distinct service offering available alongside ITS's broader managed IT portfolio.
Considering Intelligent Technical Solutions?
Our team will work with you to determine if Intelligent Technical Solutions is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.