Journey Team
About
JourneyTeam is a 100% Microsoft-focused technology partner that designs, implements, and supports end-to-end Microsoft solutions including Dynamics 365, Power Platform, Azure, Microsoft 365, Security, and AI. The company has been a Microsoft partner for over 30 years and has delivered 1,300+ successful projects spanning ERP and CRM implementations, data and analytics, and modern work solutions. JourneyTeam serves organizations looking to modernize and scale on the Microsoft cloud, from companies...
Details
Website
journeyteam.comOfferings
17 active
VenSearch Intelligence
Ideal Customer
- JourneyTeam's self-stated sweet spot is small and midmarket businesses (SMBs), with its Sherpa program specifically designed for companies that need enterprise-grade ERP structure but are not yet large enough to require fully customized, one-on-one implementations.
- Business Central is described as best fitting organizations with 10 to 500 employees with growing transaction volumes, multiple locations, or advanced inventory and project management needs.
Key Differentiators
- JourneyTeam's primary differentiator is its 100% Microsoft focus combined with end-to-end coverage across the entire Microsoft cloud stack — Dynamics 365, Power Platform, Azure, Microsoft 365, Security, and AI Copilot — within a single unified team, which it contrasts against competitors who specialize in only one area.
- Its proprietary Sherpa Program is a cohort-based, fixed-price, guided implementation model that reduces cost and time-to-value for SMBs adopting Business Central or other Microsoft solutions, with claimed savings of approximately 42% versus traditional implementations.
Industries Served
- JourneyTeam explicitly targets financial services, manufacturing, nonprofits, professional services, and education as its named industry verticals.
- Additional industries served through case studies and partner directory listings include healthcare, eCommerce, distribution, and media and communications.
Service Coverage
- JourneyTeam is a US-based Microsoft solutions partner headquartered in Draper, Utah, with additional office locations in Brentwood, Tennessee, and Salinas, California.
- The firm delivers services nationally across the United States, with its US-based team providing consultation, training, and implementation to organizations throughout the country.
Partnerships
- JourneyTeam is exclusively and entirely Microsoft-focused, holding all six Microsoft Solutions Partner Designations and recognized as a Tier 1 Direct Microsoft Cloud Solution Provider (CSP) as of April 2025.
- The firm has been a member of Microsoft's Business Applications Inner Circle — the top 1% of Microsoft's global partner network — across multiple consecutive cohorts including 2021/2022, 2023/2024, and 2024/2025.
Company Size & Ownership
- JourneyTeam was founded in 1993 and has grown from a small software development shop into a mid-market consulting firm.
- Employee counts across data aggregators range from approximately 150–200 employees, with Datanyze and RocketReach reporting roughly 152–200 employees and estimated annual revenue of approximately $48.7 million, while Growjo estimates revenue closer to $30.9 million.
Compliance & Certifications
- JourneyTeam holds all six Microsoft Solution Partner Designations covering Business Applications, Modern Work, Security, Azure Infrastructure, Data & AI, and Digital & App Innovation, as well as more than 15 Microsoft Advanced Specializations spanning Copilot, Data & AI, Security, and Modern Work.
- The firm is a recognized Tier 1 Direct Microsoft Cloud Solution Provider (CSP), achieved in April 2025, and is a member of Microsoft's elite Business Applications Inner Circle — representing the top 1% of Microsoft partners globally — having been named to the 2021/2022, 2023/2024, and 2024/2025 Inner Circle cohorts.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
17 offeringsAdoption & Change Management
JourneyTeam's Adoption and Change Management (ACM) service helps organizations successfully transition to new Microsoft technologies by addressing the people side of change through readiness assessments, communication strategies, stakeholder engagement, and customized training plans. The service is designed to accelerate software adoption, minimize resistance, and optimize employee productivity during technology implementations. JourneyTeam also offers a focused Adoption Strategy engagement to define success metrics, assess risks, and create stakeholder engagement plans.
Analytics & Reporting
JourneyTeam designs and builds role-based BI dashboards and analytics reports using Power BI and Microsoft Copilot, helping organizations standardize KPIs, enable self-service analytics, and integrate data across ERP, CRM, and Microsoft 365 tools. The service includes KPI definition and governance, dashboard design, self-service BI rollout planning, and a Power BI FastStart engagement for rapid deployment. JourneyTeam also offers pre-built Power BI report sets for Business Central called JourneyTeam Analytics for Business Central.
Business Process Automation
JourneyTeam provides end-to-end business process automation consulting using Microsoft tools including Power Automate, Power Apps, Microsoft Copilot, Copilot Studio, Dataverse, Microsoft Fabric, and Power BI. The service encompasses process discovery through process mining, process design optimization, automation implementation across Dynamics, Outlook, Teams, and SharePoint, and ongoing monitoring and continuous improvement. The goal is to eliminate inefficiencies, reduce manual effort, and build scalable automation aligned with compliance and security standards.
Data & AI Services
JourneyTeam provides data and AI consulting and implementation services built on the Microsoft ecosystem, including Microsoft Fabric, Power BI, Azure, and Microsoft Copilot. Services include data strategy definition, analytics and reporting implementation, data modernization and platform engineering, governance and security best practices, and managed services for ongoing platform support. The practice helps organizations build a modern data foundation and operationalize AI for measurable business outcomes.
Data Modernization & Platform Engineering
JourneyTeam helps organizations build and optimize modern data platforms on Microsoft Azure and Microsoft Fabric, including scalable architecture design, ingestion and transformation pipeline development, data governance, security, and proactive monitoring. The service addresses fragmented data across ERP, SaaS, and operational systems by creating unified, governed, analytics-ready data estates. JourneyTeam also offers a Fabric SmartStart engagement, a focused evaluation that produces a clear roadmap for unifying data and preparing for AI.
Dynamics GP to Business Central Migration
JourneyTeam provides structured migration services for organizations moving from Microsoft Dynamics GP to Dynamics 365 Business Central, including environment assessment, data and integration review, migration path definition, Business Central configuration, user training, and post-go-live adoption support. The service addresses common GP pain points such as rising maintenance costs, manual reporting, and dwindling GP expertise. JourneyTeam also offers a guided Sherpa cohort-based migration path for organizations that want more internal involvement and a cost-conscious approach.
Dynamics NAV to Business Central Migration
JourneyTeam manages migrations from Microsoft Dynamics NAV to Dynamics 365 Business Central, helping organizations assess their current NAV environment, separate business value from technical debt, and decide what to migrate, retire, or rebuild. The migration approach includes workflow redesign, data migration, integration review, user training, and post-launch adoption support. JourneyTeam has experience with complex NAV environments including manufacturing, warehousing, inventory, project-based, and industry-specific configurations.
ERP & CRM Implementation
JourneyTeam implements Microsoft Dynamics 365 ERP and CRM solutions using a five-phase proven process: Envision, Plan, Deliver, Launch, and Evolve. The service covers full implementation of Dynamics 365 Business Central, Dynamics 365 CRM, and related Microsoft technologies, including project recovery for troubled implementations that are over budget, behind schedule, or struggling with user adoption. JourneyTeam brings specialized knowledge in industries such as financial services, manufacturing, non-profit, eCommerce, distribution, and healthcare.
License Management
JourneyTeam offers license management services as part of its Microsoft solutions portfolio, helping organizations manage their Microsoft software licensing. This service is listed as a distinct offering in the company's services navigation and footer across the site.
Microsoft Dynamics 365 Contact Center Implementation
JourneyTeam designs, deploys, and optimizes Microsoft Dynamics 365 Contact Center, a cloud-based omnichannel platform that unifies voice, chat, SMS, and digital channels into a single system. The service includes configuring routing logic, queue management, reporting, and AI-powered Copilot capabilities, and integrates with Microsoft Teams telephony and existing CRM systems. JourneyTeam validates telephony behavior, routing logic, and queue performance under real conditions to ensure the solution holds up at launch.
Migration & Integration
JourneyTeam provides migration and integration services as a distinct service offering within its Microsoft solutions portfolio. This encompasses moving data and workloads between systems and connecting Microsoft and third-party platforms as part of broader technology modernization engagements.
QuickBooks to Business Central Migration
JourneyTeam provides migration services for companies outgrowing QuickBooks who want to move to Microsoft Dynamics 365 Business Central, including requirements confirmation, financial structure configuration, data migration, user training through guided workshops, and 12 months of post-launch support. The service is available through the Sherpa Program, a fixed-price cohort implementation starting at $23,500 with an approximately 6-8 week go-live timeline for core financials. The Sherpa path is designed for growing companies that need multi-entity accounting, better reporting, inventory visibility, and a scalable Microsoft ERP foundation without a long traditional implementation.
Security & Identity Access Management
JourneyTeam offers security and identity access management services as part of its Microsoft solutions portfolio, referenced across the site as a distinct service area. The business process automation page references using Entra ID for access control, Purview for data governance, and DLP and ALM practices to keep information protected and compliant as components of this practice.
Sherpa Program
The Sherpa Program is JourneyTeam's guided cohort-based implementation model for Microsoft solutions, designed to give organizations expert guidance through technology implementation without fully outsourcing the project. It includes structured workshops, weekly office hours, configuration support, training resources, and post-launch support, allowing internal teams to learn the system as implementation progresses. The program is available for Business Central ERP migrations and other Microsoft solutions, with fixed-price options and defined go-live timelines.
Support Services
JourneyTeam provides ongoing managed support services for Microsoft solutions, acting as an extension of the customer's internal team to maintain performance, adapt to change, and continuously improve environments post-go-live. Support is referenced across data and AI, ERP, and CRM contexts, including break/fix assistance included in Sherpa program engagements. The Sherpa for Business Central program includes 12 months of post-launch support with 20 hours of break/fix assistance.
Technology Advisory
JourneyTeam provides technology advisory services to help organizations define data strategies, align technology investments to business outcomes, and build roadmaps for Microsoft cloud adoption. Advisory engagements are referenced across the data and AI, ERP, and security practice areas, and the service is listed as a distinct offering in the site navigation.
Training
JourneyTeam offers training services as a distinct offering within its Microsoft solutions portfolio, helping end users and internal teams build the skills needed to operate new Microsoft technologies after implementation. Training is referenced as a standalone service in the site navigation and footer, and is embedded within implementation and Sherpa program engagements.
Considering Journey Team?
Our team will work with you to determine if Journey Team is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.