Kaseware
About
Kaseware is a software company that provides investigative case management software for law enforcement agencies, government organizations, fusion centers, and corporate security teams. Founded by former FBI Special Agents who built the FBI's Sentinel case management system, the platform centralizes case data, documents, evidence, and analytics into a single secure system. The company serves customers across all 50 US states, more than 30% of the nation's fusion centers, and organizations global...
Details
VenSearch Intelligence
Ideal Customer
- Kaseware is designed to scale from small specialized teams (e.g., rural sheriff's offices or boutique corporate security departments) up to large global enterprises and Fortune 100 companies.
- Its sweet spot includes mid-market to large government agencies, public safety organizations, fusion centers, and corporate security teams in regulated industries that manage complex, multi-case investigative workloads.
Key Differentiators
- Kaseware's primary differentiator is its origin story: the platform was built by the same former FBI Special Agents who designed and delivered the FBI's award-winning Sentinel case management system — earning the FBI Director's Award and the Attorney General's Award for IT Program Management Excellence — giving the product unmatched law enforcement credibility.
- The platform is an all-in-one, fully configurable, cloud-native investigation management suite that consolidates case management, evidence, records, dispatch, OSINT, geospatial analysis, link analysis, AI, and analytics into a single platform — eliminating the need for multiple disconnected tools.
Industries Served
- Kaseware serves a broad set of industries centered on public safety and corporate security, including law enforcement (federal, state, and local agencies), intelligence agencies, fusion centers, Offices of Inspectors General, education institutions, corporate security teams, aviation, energy and utilities, pharmaceutical, and financial services.
- The platform also serves healthcare fraud enforcement (Medicare/Medicaid), narcotics enforcement (HIDTA), non-profits (such as anti-human trafficking organizations), and enterprises requiring fraud or insider threat investigation management.
Service Coverage
- Kaseware operates across all 50 U.S. states and internationally, with employees and customers spanning three continents — North America, Europe, and Asia.
- The platform is trusted by agencies in every U.S. state and has expanded internationally, including a dedicated EU Microsoft Azure cloud deployment to support European customers.
Partnerships
- Kaseware's primary cloud and AI infrastructure partnership is with Microsoft Azure, which powers its cloud deployment, AI services (Azure AI), and EU cloud operations.
- The company partners with Carahsoft Technology Corp. as a government distribution channel, with Kaseware available through Carahsoft on NASA SEWP V, NASPO ValuePoint, OMNIA Partners (Cobb County), and other federal and state procurement contracts — as well as directly via the GSA Schedule and Michigan MiDEAL program.
Company Size & Ownership
- Kaseware was founded in 2016 by former FBI Special Agents — including co-founders Dorian Deligeorges (CEO) and Nathan Burrows — who previously built the FBI's Sentinel case management system.
- As of mid-2026, the company has approximately 117–127 employees.
Compliance & Certifications
- Kaseware holds SOC 2 Type 2 certification, ISO 27001 (information security), and ISO 27701 (privacy management) certifications.
- The platform adheres to the FBI CJIS Security Policy and 28 CFR Part 23 for criminal intelligence systems, and is listed on the U.S. Department of Commerce / European Commission Data Privacy Framework (DPF).
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
25 offeringsAdministrative Controls
A user access control feature that lets administrators define what each user type can see within the platform, keeping teams focused on mission-relevant information while protecting sensitive data. It supports role-based access controls to maintain data security.
AI Services
Machine learning and AI tools branded as Kase Agent that simplify investigation efforts by quickly digitizing physical evidence and extracting important information. The AI uses Azure Services and does not use customer data to train its models, with all AI traffic staying within Kaseware's security boundary.
APIs & Integrations
A GraphQL-based API and integration framework that connects Kaseware with cybersecurity tools, data collection platforms, HR systems, regulatory databases, and other organizational systems. The integration support team can also build custom integrations based on an organization's unique needs.
Dispatch
A dispatch management feature that ensures the right people are in place to respond to any incident efficiently. It eliminates the back-and-forth of traditional dispatch management by centralizing resource assignment and deployment.
Document Management
A digital case file system that replaces filing cabinets and disjointed paper documents with digital records that investigators can access from anywhere. It allows teams to digitize investigation documents and maintain them in a centralized, secure location.
Evidence Management
A digital evidence tracking feature that allows investigators to log, retrieve, and review evidence both in the office and in the field using digital evidence files. It protects physical evidence integrity via chain of custody documentation and automated notifications.
Executive Protection Solution
A solution listed on the Kaseware platform designed to support executive protection programs and investigations. It is referenced as a distinct solution offering within the platform's solutions menu alongside other investigative use cases.
Fraud Investigations Solution
A solution that helps organizations expose and investigate corporate fraud using investigation management tools such as link analysis charts and fully configurable workflows. It centralizes fraud case data and supports investigators in building cases against fraudulent activity.
Geospatial Analysis
A mapping feature that applies data from a range of cases or time periods to a map so investigators can understand where incidents are occurring, identify geographic trends, and solve cases faster. It supports operational decisions based on location-aware intelligence.
HIDTA & Narcotics Intelligence Solution
A solution built on the Kaseware platform specifically for High Intensity Drug Trafficking Area and narcotics intelligence operations that consolidates controlled substance intelligence from OSINT tools, automates geospatial analysis, and streamlines narcotics investigations. It is designed to support the complex intelligence and case management needs of drug enforcement agencies.
Incident Management
A platform feature that enables teams to respond quickly to incidents while protecting their team and the public. It provides notifications of new cases via email, text, mobile app, or desktop notifications, and manages incidents from open to close.
Incident Reporting Solution
A solution that keeps important case details in a single location, including case notes, evidence, and investigation reports, for enhanced security and visibility. It is designed to streamline the incident reporting process from initial report through case closure.
Insider Threats Solution
A solution that enables organizations to quickly identify internal and external vulnerabilities and investigate suspicious activity to protect against insider threats. It leverages the Kaseware platform's case management and analytics capabilities tailored to internal threat monitoring and investigation.
Intelligence & Analytics
An analytics capability that helps teams make intelligence-driven decisions by finding new ways to enhance efficiency, take decisive action against potential threats, and meet critical mission objectives. It translates large volumes of investigative data into actionable intelligence and meaningful visualizations.
Investigative Case Management
A unified platform feature that replaces disjointed tools by centralizing case management, documents, and evidence in one secure system. It enables investigators to collaborate more efficiently, manage cases from open to close, and resolve investigations more quickly. The system supports fully configurable workflows, custom documentation fields, and audit trails for compliance.
Link Analysis
A data visualization feature that uncovers hidden connections by visualizing relationships between people, accounts, transactions, locations, and other case elements. It helps investigators deepen their understanding of case details by surfacing non-obvious connections within investigative data.
Medicare & Medicaid Fraud Solution
A specialized solution that enables organizations to respond to Medicare and Medicaid fraud incidents and close cases quickly by centralizing key information and saving investigative time. It is tailored to the compliance and investigative needs of healthcare fraud enforcement.
Mobile App
A mobile application that empowers field investigators with access to relevant case details, records, digital evidence files, and more from anywhere. It supports in-the-field collaboration and provides secure communication options for teams on the go.
OSINT
An open-source intelligence feature that centralizes information gathering with access to data from government databases, social media, and other public platforms. It enables investigators to leverage OSINT sources for greater insights within the Kaseware platform.
Professional Services
Expert support services provided by Kaseware's team of industry specialists to help customers implement, configure, and optimize the platform. The company describes a phased train-the-trainer implementation approach typically completed in approximately 3 to 6 months, with ongoing training and optimization post-launch.
Public Portal
A secure portal that allows anyone to anonymously submit tips, documents, or incident reports to the investigating organization. It protects submitter identities while helping investigative teams respond faster to incoming information from public sources.
Records Management
A compliance-focused feature that helps organizations stay on top of local, state, and federal regulations. Users can customize records, monitor changes, and perform audits to maintain compliant case records.
Reporting & Dashboards
Customizable dashboards that allow users to view important tasks, open cases, and measure critical metrics with visualizations. The feature reduces administrative time by keeping critical information on hand and presenting it in a digestible format.
Search & Query
An advanced search capability within the Kaseware platform that allows investigators to find important information on any case without sifting through piles of paperwork. Users can use advanced search queries to collect critical data with ease across all case records.
Task Management
A cross-functional cooperation tool that gives teams full visibility into ongoing assignments to reduce coordination friction and improve collaboration. It streamlines team and task coordination so investigators can manage assignments more effectively.
Considering Kaseware?
Our team will work with you to determine if Kaseware is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.