Konica Minolta
About
Japanese multinational and global MPS market leader — $8B+ revenue — known for bizhub MFPs and All Covered IT services that extend beyond print into managed IT for the SMB and mid-market. The All Covered division makes Konica Minolta unique among print vendors: it can sell an integrated print + managed IT contract, covering helpdesk, networking, cybersecurity, and backup alongside MPS. Particularly strong in legal, healthcare, and education. Dispatcher Phoenix workflow automation software drives...
Details
VenSearch Intelligence
Ideal Customer
- Konica Minolta explicitly markets to small businesses, mid-market, and enterprise customers, with the mid-market segment (companies of roughly 100–999 employees) described as its fastest-growing customer segment and accounting for approximately 35% of 2024 revenue.
- The All Covered IT division is particularly well-suited to SMB and mid-market clients seeking a single vendor for both print fleet and full IT infrastructure management, while the enterprise segment (Fortune 500 firms in finance, legal, and healthcare requiring high-volume production print and secure managed IT) represents the largest revenue share at approximately 40%.
Key Differentiators
- Konica Minolta's primary differentiator is its unique dual capability as both a managed print services provider and a full managed IT services company through All Covered — making it one of the only vendors in the print industry that can deliver a single contract covering print fleet, helpdesk, networking, cloud, and SOC-as-a-service cybersecurity.
- It was named a Leader in Managed Print Services by Quocirca for four consecutive years and positioned as a Leader in the IDC MarketScape for Worldwide Print Security Solutions and Services 2025–2026.
Industries Served
- Konica Minolta explicitly serves healthcare, financial services, legal, government, insurance, higher education, K-12 education, and manufacturing, with additional coverage of media and entertainment, retail, and library management.
- The company has deep specialization in healthcare (HIPAA-compliant workflows, EHR integration, and diagnostic imaging), financial services (FFIEC compliance, cybersecurity), legal (case and content management, litigation support), and government/public sector (recently formalized through a 2024 Salesforce Consulting Partnership focused on public sector case management).
Service Coverage
- Konica Minolta operates globally, serving customers in approximately 150 countries through its own subsidiaries and a network of trusted distributors, with 170 subsidiaries worldwide.
- In the U.S., the company is headquartered in Ramsey, New Jersey, with a Business Innovation Center in Foster City, California, and direct office presence across dozens of states including New Jersey, California, Texas, Florida, New York, Illinois, Georgia, and many more.
Partnerships
- Konica Minolta holds Microsoft Global Managed Partner status (since 2021) and its European subsidiaries have attained all six Microsoft Cloud Solutions Partner Designations, covering Modern Work, Security, Business Applications, and Azure.
- In August 2024, Konica Minolta became a Salesforce Consulting Partner, integrating Salesforce's CRM capabilities into its Intelligent Information Management (IIM) Division for public sector and cross-industry case management solutions.
Company Size & Ownership
- Globally, Konica Minolta, Inc. employs approximately 34,363–35,600 people worldwide as of 2025–2026, with the U.S. business (Konica Minolta Business Solutions U.S.A.) estimated at roughly 7,000–7,200 employees.
- The parent company's global revenue is approximately $7.2–7.4 billion (trailing twelve months as of March 2026), with the U.S. subsidiary estimated at roughly $1.5 billion annually.
Compliance & Certifications
- Konica Minolta's All Covered division supports customer assessment against HIPAA, HITECH, ISO 27001–27002, NIST 800-53, NIST CSF, Cybersecurity Capability Maturity Model (C2M2), PCI DSS, FFIEC, CMMC, FedRAMP, SOC 1, SOC 2, GLBA, NY DFS Cybersecurity Reg 500, and Sarbanes-Oxley IT General Controls.
- Konica Minolta Healthcare Americas holds HITRUST Risk-based 2-year (r2) Certified status as a HIPAA business associate.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
4 offeringsAll Covered IT Services
Managed IT services division — helpdesk, managed networking, cloud services, cybersecurity, and backup sold alongside or independently of MPS. Unique in the print industry: a single provider for both print fleet and IT infrastructure management. Particularly relevant for SMB and mid-market clients wanting to consolidate vendors.
bizhub MFPs
A3 and A4 bizhub multifunction printer line — color and monochrome configurations from desktop to high-volume workgroup. Embedded OpenAPI platform enables custom workflow apps. bizhub i-Series integrates with cloud services and supports mobile printing natively.
Dispatcher Phoenix
Document workflow automation software — captures documents from any source (MFP, email, fax, scanner), applies OCR and classification, and routes to destinations (SharePoint, Salesforce, EHR systems, email). Reduces manual document handling for accounts payable, HR, healthcare records, and legal workflows.
Managed Print Services
Comprehensive MPS covering fleet assessment, right-sizing, automated consumables, remote monitoring, and service. bizhub SECURE program addresses print security — hard drive encryption, secure print release, and network security — meeting HIPAA and financial services compliance requirements.
Considering Konica Minolta?
Our team will work with you to determine if Konica Minolta is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.