Lexmark
About
US-based printer and MPS vendor spun off from IBM in 1991 — now owned by a Chinese consortium (Apex Technology) since 2016. Strong in verticals requiring deep application integration: healthcare (Epic, Cerner, Meditech print connectors), retail, manufacturing, and government. Lexmark Cloud Fleet Management provides remote monitoring across Lexmark and third-party devices. HIPAA-compliant print workflows with secure release printing and hard drive encryption. Lexmark Print Management (LPM) handle...
Details
VenSearch Intelligence
Ideal Customer
- Lexmark targets both SMB customers — printing 2,500 to 10,000 pages per month — and enterprise or large business customers, with advanced, high-capacity devices supporting teams of 20 or more people printing more than 6,000 pages per month.
- Lexmark has a strong heritage in global MPS delivery, particularly excelling in supporting distributed print environments, making it especially well-suited for large enterprises and multi-location organizations in healthcare, retail, financial services, manufacturing, and government.
Key Differentiators
- A strong differentiator for Lexmark is technology ownership across hardware, firmware, and software, which enables it to quickly assess and address customer-specific security needs.
- Quocirca named Lexmark a leader in managed print services for the 12th year in a row in 2024, highlighting Lexmark's expertise, deep sustainability focus, and comprehensive security approach.
Industries Served
- Lexmark serves customers across many sectors, including manufacturing, retail, financial services, healthcare, education, government, and more — with a particularly strong relationship with U.S. federal, state, and local government customers as well as public education institutions.
- Lexmark's existing customer base includes seven of the top 10 global banks, nine of the top 10 global retailers, all top 10 U.S. retail pharmacy chains, eight of the top 10 global manufacturers, and seven of the top 10 U.S. federal agencies.
Service Coverage
- Lexmark creates cloud-enabled imaging and IoT technologies that help customers in more than 170 countries worldwide.
- Lexmark maintains offices throughout North America, South America, Europe, Asia, and Africa, with manufacturing facilities located in Boulder, Colorado and Juarez, Mexico.
Partnerships
- For over ten years, Lexmark has been an SAP Global Technology Partner and Global Software Partner, and as a Gold member of the SAP Printer Vendor Program, Lexmark makes it easy to connect Lexmark printers and MFPs with SAP systems.
- Lexmark also leverages IoT solutions powered by Microsoft Azure and has deployed Microsoft Dynamics 365 Sales, Customer Service, and Field Service as its CRM and field service platform.
Company Size & Ownership
- Lexmark has approximately 13,000 employees as of November 2025, and annual revenue is estimated at approximately $3.7 billion.
- Founded in 1991 as a spinoff of IBM, Lexmark was listed on the New York Stock Exchange in 1995.
Compliance & Certifications
- Lexmark achieves compliance with a comprehensive set of industry and government standards validated by recognized third-party organizations, including Common Criteria (NIAP/CCEVS, ISO 15408), FIPS, ISO 27001 (covering its worldwide MPS and Lexmark Cloud Services offerings), ISO 20243, and SOC 2 Type II for Lexmark Cloud Services.
- In 2020, Lexmark was the first printer manufacturer to achieve the ISO 20243 certification on an entire printing device including supplies — an accreditation that certifies supply chain integrity covering development practices, supplier management, manufacturing processes, and logistics.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
3 offeringsGo Line & CX/MX MFPs
Commercial printer and MFP lines — Go Line for SMB, CX/MX series for enterprise workgroups. Lexmark Print Management (LPM) provides pull printing and print policy enforcement. All enterprise MFPs include hard drive encryption and secure print release as standard features.
Lexmark Cloud Services
Cloud-based print infrastructure including Lexmark Cloud Fleet Management (device monitoring, remote configuration, meter reads) and Lexmark Cloud Print Management (pull printing, cost reporting, badge authentication). Enables serverless print infrastructure for cloud-first enterprises.
Managed Print Services
Lexmark's MPS program covering fleet assessment, optimization, remote monitoring, automated supplies, and service. Lexmark Cloud Fleet Management extends management to third-party devices. Strong healthcare vertical focus — pre-built integrations with Epic, Cerner, and Meditech reduce deployment time for health systems.
Considering Lexmark?
Our team will work with you to determine if Lexmark is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.