Managed Solution
Procurement partnerAbout
Managed Solution is a U.S.-based managed IT services provider and premier Microsoft Solutions Partner headquartered in San Diego, California, founded in 2002. The company specializes in enterprise-grade managed IT operations, 24/7 help desk support, cloud and Microsoft solutions, cybersecurity, and ongoing IT optimization for midmarket and enterprise organizations nationwide. As a Top 150 Microsoft Solutions Partner in the US, it focuses on empowering businesses through innovative, people-centri...
Details
VenSearch Intelligence
Ideal Customer
- Managed Solution explicitly targets mid-market and enterprise organizations with 100 or more users, positioning its flagship Managed IT Services as a fully outsourced IT department for companies that have outgrown basic IT support.
- Its sweet spot appears to be organizations in the 100–1,000 user range that are heavily invested in the Microsoft ecosystem — including Microsoft 365, Azure, and Intune — but lack dedicated internal Microsoft expertise or a full-time CIO.
Key Differentiators
- Managed Solution's primary differentiator is its depth of Microsoft specialization, self-described as a nationally recognized Microsoft Partner of the Year and Top 1% Microsoft Cloud Solution Provider — a distinction that positions it above the vast majority of generalist MSPs.
- Its AI- and RPA-enhanced help desk, which won the MSP Today Product of the Year Award in both 2025 and 2026, is a notable product-level differentiator in the crowded help desk market.
Industries Served
- Managed Solution's formally listed target verticals include Healthcare (hospitals, clinics, medical practices), Finance, Life Sciences (biotech, pharma, and clinical research), and Nonprofits, with case study clients spanning mental health services (Helio Health, Polara Health), radiology, senior living, and pharmaceutical companies (Dendreon Pharma).
- The company also serves legal, education, and technology firms, as noted in its Los Angeles market page, and has completed large enterprise engagements such as migrating 30,000 users for Western Digital.
Service Coverage
- Managed Solution is headquartered in San Diego, California, and operates as a national provider of managed IT services across all 50 U.S. states, delivered primarily via its 24/7/365 U.S.-based remote help desk.
- Within California, the company has a strong regional footprint with noted service presence in San Diego, Los Angeles, San Jose, and San Francisco.
Partnerships
- Managed Solution's primary and most prominent partnership is with Microsoft, holding direct Cloud Solution Provider (CSP) status as a Top 1% Microsoft CSP and Microsoft Solutions Partner designations for Modern Work and Security.
- Verified technology and channel partnerships documented on Partnerbase include Microsoft, SentinelOne, Barracuda Networks, LogicMonitor, Proofpoint, Mimecast, Citrix, HubSpot, and Arcserve — totaling 17 identified partnerships.
Company Size & Ownership
- Managed Solution was founded in 2002 by Sean Ferrel and has grown from a startup into a recognized national MSP.
- Employee count estimates across data sources consistently place the company in the 51–200 range, with LinkedIn reporting 51–200 employees and LeadIQ estimating approximately 99 employees as of August 2026.
Compliance & Certifications
- Managed Solution holds SOC 2 Type 1 and SOC 2 Type 2 attestations as noted on its CloudTango partner profile, and assists clients with HIPAA and HITECH compliance as a core part of its healthcare IT offering.
- The company carries Microsoft Solutions Partner designations for Modern Work and Security, and previously held multiple Microsoft Gold competencies including Gold Devices and Deployment, Gold Small and Midmarket Cloud Solutions, and Gold Hosting.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
15 offeringsAI & Automation Solutions
Technology solutions leveraging artificial intelligence and robotic process automation (RPA) to enhance business productivity, automate IT support tasks, and reduce operational downtime. These solutions include AI-powered help desk capabilities, business process automation, and intelligent IT operations that enable organizations to streamline workflows and focus on strategic initiatives. Managed Solution integrates AI and automation across its service offerings as well as delivering standalone automation engagements.
Azure Cloud Managed Services (Azure Assure)
A managed Azure cloud service called Azure Assure that handles day-to-day administration, monitoring, security, and optimization of Microsoft Azure infrastructure and resources. The service provides full NOC and SOC support, around-the-clock security and performance monitoring, Azure cost and resource optimization, advanced security and compliance, and full cloud migration and on-demand professional services. It is designed to free organizations to focus on their core business while Managed Solution manages and secures their Azure environment.
Backup and Disaster Recovery Solutions
Fully managed backup and disaster recovery services using enterprise platforms such as Veeam and Barracuda, with backups encrypted, monitored 24/7, and replicated offsite to Azure. In the event of ransomware, data loss, or outages, Managed Solution supports fast file, system, or cloud restores to meet recovery objectives. The service is designed to ensure business continuity and data protection for midmarket and enterprise organizations.
Co-Managed IT
A hybrid IT support model where Managed Solution supplements and collaborates with an organization's existing internal IT team rather than fully replacing it. This service is designed to extend internal IT capacity and expertise, filling gaps in coverage, skills, or bandwidth. It allows businesses to retain internal IT control while leveraging Managed Solution's resources and Microsoft expertise.
Compliance Management
A managed service that helps organizations navigate complex regulatory requirements by customizing cybersecurity measures and IT controls to meet compliance standards. Managed Solution assists businesses in building and maintaining a Compliance Management System tailored to their industry and regulatory environment. This service ensures ongoing adherence to applicable regulatory frameworks, reducing risk and supporting audit readiness.
IT Help Desk Services
An award-winning, AI-powered and RPA-enhanced 24/7/365 US-based IT help desk providing technical support, network management, cybersecurity assistance, software installations, and remote assistance for businesses of all sizes. The service won the 2025 MSP Today Product of the Year Award for its use of artificial intelligence and robotic process automation to streamline issue resolution and reduce response times. Support is available via phone, email, and an online portal.
Managed IT Security Solutions
A fully managed cybersecurity service offering advanced threat detection, real-time monitoring, phishing simulation and security awareness training, and compliance management customized to each organization's regulatory requirements. The service includes endpoint protection, SIEM, identity and access management, and proactive security training for employees. Managed Solution acts as a security partner ensuring businesses maintain a strong and continuously updated defense posture.
Managed IT Services
Comprehensive, fully outsourced IT management service designed for mid-market and enterprise businesses with 100+ users, providing proactive monitoring, patch management, endpoint and device management, and round-the-clock support. Covers the full IT infrastructure lifecycle including cloud enablement, identity and access management, and compliance guidance. Delivered by Microsoft-certified specialists with over 20 years of experience.
Microsoft Consulting Services (MCaaS)
Microsoft Consulting as a Service pairs organizations with a dedicated team of senior-level Microsoft engineers who proactively plan, advise, and optimize across Microsoft 365, Entra ID, Azure, Intune, Defender, and Copilot environments on an ongoing basis. The service helps organizations assess their Microsoft environment, establish roadmap priorities, optimize licensing and security posture, and guide strategic architecture decisions. It is designed for organizations that have invested heavily in Microsoft technologies but lack dedicated Microsoft roadmap ownership.
Microsoft Licensing (CSP)
As a direct Microsoft Cloud Solution Provider (CSP), Managed Solution offers Microsoft cloud product licensing at competitive rates with premier support, including Microsoft 365, Azure, Dynamics 365, Power Platform, Windows 365, Defender, Intune, and more. Licensing is available on flexible monthly and annual NCE CSP terms, with the ability to scale seat counts and receive expert guidance on optimizing licensing spend. The service includes premier Microsoft support access, consultation with cloud licensing experts, and 24/7 prompt assistance for license management.
Microsoft Professional Services
Project-based Microsoft technical services for implementing, migrating, and configuring Microsoft platforms and solutions tailored to specific organizational needs. These engagements cover the deployment and integration of Microsoft 365, Azure, and related technologies. Services are delivered by certified Microsoft specialists with a track record of thousands of successful Microsoft projects.
Microsoft Security Services
Specialized managed and consulting services focused on deploying and managing Microsoft's security product suite, including Microsoft Defender, Microsoft Intune, Microsoft Entra (identity management), and Microsoft Priva. The service includes comprehensive security assessments, strategic security roadmaps, proactive threat detection, and 24/7 support using Microsoft's native security tooling. Managed Solution is a specialized Microsoft security partner delivering holistic protection for devices, identities, applications, data, and cloud environments.
Procurement Services
Managed IT procurement services that evaluate business needs across Microsoft licensing, network hardware, servers, firewalls, and workstations to deliver tailored hardware and software purchasing solutions. Managed Solution leverages deep vendor relationships and expert guidance to help businesses streamline IT purchasing, ensure compliance, and accelerate deployment. The service provides expert guidance and competitive pricing on technology products needed by the client's team.
Security Products
A portfolio of standalone cybersecurity products procured and deployed for businesses, including SentinelOne for AI-driven endpoint protection, ConnectWise SIEM for threat detection, and LogicMonitor for real-time datacenter and network monitoring. Managed Solution assesses each organization's needs and delivers tailored security product procurement with deep vendor partnerships and expert guidance. The offering is designed to help organizations build a resilient and proactive cybersecurity defense posture.
Virtual CIO (vCIO) Consulting Services
An outsourced IT leadership service providing businesses with a Virtual Chief Information Officer who delivers strategic technology guidance to align IT investments with business goals. The vCIO service integrates separately managed IT processes and components into a single holistic program, emphasizing end-user benefits and cost-effectiveness. It is designed for organizations that need executive-level IT strategy and direction without the cost of a full-time CIO.
Considering Managed Solution?
Our team will work with you to determine if Managed Solution is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.