Marco Technologies
Procurement partnerAbout
Marco Technologies is a managed technology services company headquartered in St. Cloud, Minnesota, founded in 1973. They provide a broad range of IT, cybersecurity, managed print, communications, and AI/automation services to businesses across the Midwest, Mid-Atlantic, and Northeast, with offices in 16 states and a national service network. They serve clients across industries including healthcare, education, manufacturing, legal, financial services, construction, government, nonprofit, and ret...
Details
VenSearch Intelligence
Ideal Customer
- Marco's stated sweet spot for managed IT is organizations with 25 to 1,000 users, squarely targeting the SMB and mid-market segments.
- For managed print, the company serves clients ranging from single-device small businesses to multi-location enterprise customers.
Key Differentiators
- Marco positions itself as a single-source technology partner covering IT, print, voice, cybersecurity, AV, and cloud — reducing vendor complexity and providing a 'single pane of glass' for clients through its proprietary Insights Platform.
- The company emphasizes its deep regional presence with local teams who know clients' businesses, combined with national scale and 650+ certified engineers.
Industries Served
- Marco's top verticals for managed IT are healthcare, manufacturing, finance, and SLED (state/local government and education).
- The company also serves legal, insurance, nonprofit, and commercial organizations of varying sizes.
Service Coverage
- Marco Technologies operates nationally across the United States, with its strongest footprint in the Upper Midwest and East Coast.
- The company maintains offices in at least 16 states, including Minnesota, Wisconsin, North Dakota, South Dakota, Iowa, Illinois, Nebraska, Missouri, Michigan, Maryland, New Jersey, Pennsylvania, and others, with approximately 48–49 total locations.
Partnerships
- Marco holds all six Microsoft Solutions Partner designations and is a Cisco Gold Integrator with Preferred designations across four portfolios: Cloud & AI Infrastructure, Collaboration, Networking, and Services.
- Additional key vendor partnerships include HP Inc. (named 2025 U.S. Commercial Supplies Partner of the Year), Mitel (named 2025 Americas Recurring Revenue Partner of the Year), Arctic Wolf (named 2026 Alpha and North Central Partner of the Year), Barracuda Networks (named 2026 Partner of the Year), Fujifilm, Canon, EFI/Fiery, Entrust Datacard, and Webex/Zoom.
Company Size & Ownership
- Marco Technologies was founded in 1973 and has approximately 1,200 employees, with multiple data sources consistently citing a range of 1,100–1,249.
- Estimated annual revenue is approximately $268 million, though some sources cite a range of $250–$500 million.
Compliance & Certifications
- Marco achieved a SOC 2 Type 2 attestation report in 2021 covering its Managed IT and Managed Print Services, evaluated by RSM US LLP against the Trust Services Criteria for security and availability.
- The company holds all six Microsoft Solutions Partner designations — Infrastructure (Azure), Data & AI (Azure), Digital & App Innovation (Azure), Business Applications, Modern Work, and Security — which require stringent technical proficiency and verified customer outcomes as validated by Microsoft's AI Cloud Partner Program.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
28 offeringsAI Build
Marco's AI Build service involves custom development and deployment of agentic AI tools tailored to specific business needs, such as AI receptionists, RFP evaluators, project coordinators, accounts payable clerks, and inventory managers. Engineers handle full agent development and integration, with governance guardrails baked in from day one. Marco also provides ongoing monitoring, retraining, and optimization of deployed agents.
AI Risk & Readiness Assessment
Marco's AI Risk & Readiness Assessment evaluates whether an organization has the right foundation in place to safely adopt AI and automation tools. Clients answer a set of questions about their current operations, and Marco analyzes responses against best practices to identify readiness gaps and recommended next steps. The assessment is designed to help organizations avoid common AI adoption pitfalls before making investments.
AI Strategy
Marco's AI Strategy service provides businesses with a production-ready technical blueprint for implementing agentic AI and automation. Their specialists validate business use cases, identify the right tools (Microsoft Copilot, Azure AI Foundry, Azure AI Agents, Claude, etc.), design architecture and data flows, and deliver a detailed implementation plan including compliance and security considerations. The blueprint is a design deliverable; building the AI agent is a separate follow-on engagement.
Audio/Visual
Marco designs and installs audio/visual solutions for meeting rooms and common spaces, including large displays, video walls, and fully integrated video conferencing setups. These AV solutions connect directly with existing communications platforms and can be managed on an ongoing basis so they are always ready for use. The service covers both equipment procurement and installation.
Business Process Automation
Marco helps businesses identify and automate repetitive, manual processes using tools like Microsoft Power Automate, Power Apps, and Azure AI — all operating within a client's existing Microsoft 365 environment. The service includes employee idea submission, AI-powered opportunity scoring, sprint-based development and deployment, and a dedicated delivery lead. Scaling options include custom AI models, intelligent document processing, enterprise governance, and M-Files integrations.
Cloud Services
Marco provides cloud services including backup, migration, infrastructure, and SaaS solutions for businesses looking to leverage or optimize cloud environments. This includes helping clients move workloads to the cloud and managing cloud infrastructure on an ongoing basis. Services are designed to reduce capital expenditure and improve scalability.
Cloud-Based Phone
Marco helps businesses select, procure, and implement cloud-based VoIP phone systems suited to their size, industry, and remote/hybrid work needs. They leverage strategic partnerships to offer competitive pricing and pre-negotiated contracts, and handle number porting, implementation, and end-user training as part of the process. Implementations typically take 60-90 days from signing to go-live.
Collaboration Software
Marco resells and supports collaboration software platforms, offering clients additional perks when purchasing through Marco versus going direct. This includes platforms such as Microsoft Teams, Webex, and Zoom, integrated with broader communications and IT environments. Marco provides guidance on selecting the right platform based on how teams work.
Cyber Operations
Marco's Cyber Operations service provides targeted cybersecurity support focused on prevention and incident response. This includes proactive measures to strengthen defenses and reactive support when security incidents occur. It is designed to help organizations know exactly where they stand in terms of cyber risk and to respond effectively when threats emerge.
Data Center & Storage
Marco offers data center and storage solutions designed to reduce capital expenses and energy consumption for client organizations. Services include design, procurement, and management of data center infrastructure and storage systems. This offering helps businesses optimize their on-premises or hybrid infrastructure footprint.
Document Management
Marco's Document Management service helps businesses automate paper-based processes and organize documents digitally, including integration with solutions like M-Files and Info Input Solution. M-Files organizes and routes documents automatically, while Info Input Solution uses AI to extract and validate data from unstructured documents. This service is designed to serve as a foundation for broader automation and AI initiatives.
Fractional Consulting (vCIO & vCISO)
Marco provides fractional virtual CIO and virtual CISO consulting services to help organizations align their technology and cybersecurity strategies with business goals. This service offers strategic guidance without the cost of a full-time executive, covering technology planning, security strategy, and roadmap development. It is designed to serve as an ongoing strategic partnership rather than a one-time engagement.
Industrial Print
Marco provides industrial print solutions for businesses with specialized manufacturing or industrial printing requirements. The service includes consulting to identify where Marco can help clients save time and money in their industrial print operations. Equipment procurement and support are included as part of the offering.
Managed Communications
Marco manages cloud and on-premises phone and unified communications systems on behalf of clients, removing the burden from internal IT teams. Options include Marco Managed Voice (MMV) for traditional on-premises systems, Voice as a Service (VaaS) for cloud voice, and Unified Communications as a Service (UCaaS) platforms including Microsoft Teams, Webex, and Zoom. The service includes project management, custom implementation planning, end-user training, and on-site technicians.
Managed IT
Marco's Managed IT service provides fully managed IT support, infrastructure management, and proactive monitoring for client environments. The service is designed so clients have a dedicated regional team that knows their business, with access to a 24/7 help desk. Marco positions this offering as often paying for itself through reduced downtime, avoided hires, and proactive issue resolution.
Managed Print
Marco's Managed Print service handles all aspects of a client's print environment, including devices, supplies, service, and optimization, typically saving clients 10-15% on print costs. The program reduces support tickets and streamlines common administrative tasks related to printing. Marco monitors device meters and status proactively to stay ahead of issues before they affect users.
Marco Insights Platform
Marco's Insights Platform is a client-facing dashboard that provides visibility into IT infrastructure including device monitoring, Microsoft 365 subscription management, service ticket tracking, supply ordering, and performance reporting. It also includes a Microsoft diagnostic tool that identifies security gaps and potential cost savings in a client's M365 environment. The platform is designed to replace manual spreadsheet-based tracking and provide a single pane of glass for IT management.
Microsoft 365 & Licensing
Marco provides targeted IT support and license management for Microsoft 365 environments, including a diagnostic tool that identifies security gaps and potential savings within a client's M365 tenant. Services include subscription management through a user-friendly dashboard and ongoing optimization of Microsoft licensing to eliminate waste. Marco holds all six Microsoft Solutions Partner designations.
Network, Access & Connectivity
Marco provides network design, implementation, and management services to improve performance and efficiency across client business environments. This includes assessing and upgrading network infrastructure such as switches, access points, and connectivity solutions. The service is positioned to address network-related bottlenecks that can affect communications and overall IT performance.
Office Copiers & Printers
Marco sells and supports office copiers and printers from major manufacturers for businesses of all sizes. They help clients find the best devices for their specific needs through a guided selection process. Procurement is backed by competitive pricing through strategic manufacturer partnerships.
Office Shredding
Marco offers office shredding services to help businesses securely destroy sensitive documents after they are no longer needed. This service is positioned as a data protection measure to prevent information from being compromised after it leaves an organization's hands. It complements Marco's broader document management and cybersecurity offerings.
On-Premises Phone
Marco provides consultation, procurement, and support for traditional on-premises PBX phone systems for organizations that need reliability without moving to the cloud. This includes system upgrades, configuration, and ongoing management of physical phone infrastructure. Marco's specialists evaluate whether a business's current on-premises system still meets their needs or requires replacement.
Physical Security
Marco offers physical security solutions including smarter surveillance systems and access control, leveraging deals with manufacturers to provide competitive pricing. This service covers both equipment procurement and implementation of physical security infrastructure. It is positioned as a complement to Marco's cybersecurity offerings.
Print Management Software
Marco provides print management software solutions that simplify print environment management for IT teams, including device monitoring, supply ordering, and reporting. The software is designed to give IT teams visibility and control over their print fleet without manual tracking. It integrates with Marco's broader Insights Platform for centralized management.
Production Print
Marco offers production print solutions backed by consultants with real-world print experience, targeting organizations with high-volume or specialized printing needs. This includes equipment selection, procurement, and expert guidance on production print workflows. The service is designed for environments where print quality, speed, and volume are critical.
Security Assessment
Marco performs cybersecurity assessments to identify risks across a client's technology environment and deliver a 5-year security roadmap. The assessment evaluates the organization's current cyber health and produces prioritized recommendations for closing security gaps. It is designed to give organizations a clear picture of their risk posture and a structured plan for improvement.
Technology Assessment
Marco conducts technology assessments to evaluate where a client's current technology could be serving them better and to identify gaps or inefficiencies. The assessment produces actionable findings and recommendations to help organizations prioritize technology investments. It is designed as a starting point for clients unsure where their biggest technology problems lie.
Wide Format Print
Marco provides wide format printing equipment and solutions that enable businesses to create trade show materials, signage, and other large-format print in-house. This includes device procurement, setup, and support for wide format printers. The service is aimed at organizations that regularly produce large-format printed materials.
Considering Marco Technologies?
Our team will work with you to determine if Marco Technologies is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.