Mediacom Communications
Procurement partnerAbout
Mediacom Communications is the fifth-largest cable operator in the United States, serving nearly 1.4 million customers across 22 states with a significant concentration in the Midwest and Southeast. Founded in 1995 and privately held, Mediacom provides broadband internet, business fiber, cloud voice, phone, video, and Wi-Fi solutions through its Xtream consumer brand and Mediacom Business division, with over 99.99% network uptime.
Details
VenSearch Intelligence
Ideal Customer
- Mediacom Business primarily targets small to medium-sized businesses (SMBs) in smaller cities and towns within its 22-state footprint, with over 80,000 small businesses currently served.
- Its core value proposition is strongest for businesses in underserved or secondary markets where competing fiber or enterprise-grade connectivity options are limited or absent.
Key Differentiators
- Mediacom's primary competitive differentiator is its dominant position as the leading gigabit broadband provider in smaller, underserved markets primarily in the Midwest and Southeast — a niche that larger national providers have historically overlooked.
- For business customers, it emphasizes near-30 years of network investment, 99.99% uptime reliability, zero data caps, same-day onsite service response, and enterprise-grade SLAs on dedicated fiber.
Industries Served
- Mediacom Business explicitly targets five vertical industries: government, education, healthcare, finance, and hospitality.
- The company has demonstrated active engagement in the education sector through E-Rate program participation and partnerships with school districts such as Springfield Public Schools, and in healthcare through relationships like Southern Illinois Healthcare.
Service Coverage
- Mediacom Communications operates exclusively within the United States, with no international presence.
- The company serves primarily Midwest and Southeastern markets, with coverage spanning 22 states including Iowa, Illinois, Missouri, Alabama, Georgia, Florida, Minnesota, and others.
Partnerships
- Mediacom's most significant long-term technology partnership is with CSG (NASDAQ: CSGS), which has served as Mediacom's exclusive billing, customer care, and business operations platform for nearly 30 years, with the relationship extended by five years in May 2025.
- On the hardware and Wi-Fi side, Mediacom Business has partnered with eero to power its managed Wi-Fi and Business Internet products, including support for Wi-Fi 7.
Company Size & Ownership
- Mediacom Communications was founded in July 1995 by Rocco B. Commisso and has approximately 4,500–4,600 employees as of 2026, a figure that has remained relatively stable in recent years.
- Annual revenue is estimated at approximately $2.0–2.7 billion, with some sources citing figures as high as $2.7 billion; the company reported $2.031 billion in revenue in 2019 and consistent year-over-year revenue growth for over 100 consecutive quarters.
Compliance & Certifications
- Mediacom does not publicly advertise SOC 2, ISO 27001, HIPAA, FedRAMP, or PCI-DSS certifications as vendor-held credentials.
- Its carrier and wholesale network is backed by Metro Ethernet Forum (MEF) 9, MEF 14, and Carrier Ethernet (CE) 2.0 certifications, which attest to service delivery quality and performance standards.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
6 offeringsMediacom Business Fiber
Point-to-point 100% fiber internet solution providing dedicated, symmetrical bandwidth for businesses requiring guaranteed performance. Delivers customizable speeds with enterprise-grade SLAs and dedicated fiber connectivity from Mediacom's network directly to the business premises.
Mediacom Business Internet
Modem-based gigabit broadband internet service for businesses with unlimited usage and zero data caps. Delivers speeds over a hybrid fiber-coaxial network with over 99.99% uptime, priority business support, and same-day onsite response with 30-minute service windows.
Mediacom Business Phone
Cloud-based voice solution for businesses providing business phone service with calling features, voicemail, and call management. Bundled with internet plans for a unified communications package over Mediacom's broadband network.
Mediacom Business TV
Commercial television service delivering video programming for business environments including hotels, restaurants, offices, and waiting rooms. Provides channel packages designed for commercial display and entertainment needs.
Mediacom Business Wi-Fi
Managed Wi-Fi service providing internet access for business customers and their guests. Offers managed wireless networking to support multiple devices across business locations with professional deployment and support.
Xtream Internet
Consumer broadband internet service marketed under the Xtream brand, delivering cable and fiber internet with multi-gigabit speeds to residential customers across 22 states. Includes Xtream WiFi and whole-home connectivity options with no data caps on most plans.
Considering Mediacom Communications?
Our team will work with you to determine if Mediacom Communications is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.