Mobile Mentor
Procurement partnerAbout
Mobile Mentor is an award-winning Microsoft-focused managed service provider (MSP) and consultant founded in 2004, specializing in endpoint security and management using Microsoft Intune and the broader Microsoft 365 ecosystem. The company helps commercial and government clients migrate to modern device management, implement Zero Trust security architectures, and adopt Microsoft 365 Copilot. Mobile Mentor is the Microsoft Global Partner of the Year for Modern Endpoint Management and holds certif...
Details
VenSearch Intelligence
Ideal Customer
- Mobile Mentor's ideal customer is a mid-market to enterprise organization with 100 to 10,000 employees (with a sweet spot of 500–5,000) that operates a hybrid or remote workforce relying on Microsoft 365.
- The company explicitly targets organizations in regulated sectors — particularly healthcare, government, financial services, and education — that are looking to migrate from legacy on-premises IT (manual imaging, SCCM, MobileIron) to cloud-native, Zero Trust endpoint management using Microsoft Intune.
Key Differentiators
- Mobile Mentor differentiates itself as a deep Microsoft Intune and endpoint management specialist — not a generalist MSP — with a singular strategic focus on Intune since 2015 and a 'Zero Trust, Zero Touch' framework.
- The company has won the Microsoft Global Partner of the Year for Modern Endpoint Management (2021) and has been recognized as a finalist for five consecutive years, been named to the Channel Partners MSP 501 (2025) and CRN MSP 500 Pioneer 250 (2026), and positions its 'mentoring' delivery model — recording sessions for clients as permanent training assets — as a human-centered differentiator.
Industries Served
- Mobile Mentor primarily serves regulated industries including healthcare (hospital systems, hospice, medical centers), government (federal, state, local), education (K-12 and higher education), financial services, professional services, utilities, and nonprofits.
- Notable clients include Mayo Clinic, Vanderbilt University Medical Center, Michigan Medicine, the US Coast Guard, the New York City Department of Education, UCLA, and the County of San Mateo.
Service Coverage
- Mobile Mentor operates globally with offices in the USA (Nashville, Tennessee), Australia, and New Zealand (Auckland and Wellington), and serves clients across multiple continents.
- The company has helped thousands of clients worldwide since its founding, with its US operations launched in Nashville in 2017 and expanded with a GSA contract enabling service delivery to federal, state, and local government agencies.
Partnerships
- Mobile Mentor's deepest and most strategic partnership is with Microsoft: it holds Microsoft Gold Partner status (achieved in 2020), is a Microsoft FastTrack Partner, is Microsoft Co-Sell Ready (listed in Microsoft's OCP catalog), and has won or been a finalist in the Microsoft Partner of the Year Awards for five consecutive years (2021–2025), including the 2021 Global Partner of the Year for Modern Endpoint Management.
- Engineers are also certified by Apple and Google.
Company Size & Ownership
- Mobile Mentor was founded in 2004 by Denis O'Shea in Auckland, New Zealand, with US operations established in Nashville in 2017.
- The company currently employs approximately 75–100 people across five continents, with revenue estimated by multiple sources at approximately $52.5 million annually.
Compliance & Certifications
- Mobile Mentor has achieved New Zealand Government Security Certification as a service provider on the Telecommunications as a Service (TaaS) panel, with annual assurance audits by an independent auditor.
- Third-party intelligence sources note the company as SOC 2 Type 2 certified and HIPAA- and GDPR-ready, with configurations designed to meet stringent data privacy regulations.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
16 offeringsBYOD 365
An implementation service that secures Microsoft 365 company data on employees' unmanaged personal mobile devices without requiring full device enrollment. Mobile Mentor conducts a BYOD Policy Workshop, builds a Tiered Trust Model, and implements appropriate controls in Microsoft Intune App Protection Policies. The service balances corporate data security with employee personal privacy.
Copilot Mentoring Service
An ongoing mentoring program designed to help organizations scale their readiness and deployment of Microsoft 365 Copilot, working hand-in-hand with client teams to build AI expertise. The program includes guided workshops, one-to-one mentoring, an AI Use Case Register, and a Fractional AI Officer capability. It is structured to help teams learn, experiment, and deploy Copilot safely and effectively.
Endpoint Mentoring Service
A mentoring program that guides client IT teams through Microsoft Intune configuration, best practices, and day-to-day endpoint management, building internal expertise over time. Sessions are recorded and summarized to serve as a permanent training resource for the organization. The service is designed for organizations that want to manage Intune themselves with expert guidance.
Healthcare IT Services
Managed IT and endpoint security services tailored for healthcare organizations, addressing the unique compliance, security, and mobility requirements of the sector. Mobile Mentor has experience designing and supporting HIPAA-compliant solutions deployed across healthcare environments. Services leverage Microsoft Intune, Zero Trust architecture, and Microsoft 365 to secure clinical and administrative devices.
Identity Mentoring Service
A structured mentoring engagement that guides client IT and security teams through Microsoft Entra ID, Conditional Access, and Identity Governance to build long-term expertise. Teams gain hands-on experience, practical insights, and proven strategies to accelerate adoption, reduce configuration mistakes, and confidently manage digital identities. Working sessions are recorded and summarized with Microsoft Copilot as a permanent reference.
Identity Services
A suite of project-based services centered on Microsoft Entra ID (formerly Azure AD), including Digital Identity Health Check, Entra Global Secure Access, Entra ID Governance and Guest Access, and ADFS to Entra ID Migration. Mobile Mentor helps organizations move to cloud-native, passwordless identity using biometrics and FIDO2 keys. These services are designed to improve security, lower IT costs, and eliminate legacy on-premises identity infrastructure.
Intune Deployment Services
Implementation services to deploy Microsoft Intune across Windows, macOS, iOS/iPadOS, and Android devices. Includes the BYOD 365 program, Intune Health Check, and Intune Build and Manage options for organizations looking to design, build, and operationalize Intune from scratch or validate an existing configuration. Engineers assess environments and configure Intune following best practices.
Intune Managed Service
A dedicated managed service built around Microsoft Intune that provides proactive, ongoing management of an organization's endpoint ecosystem. It is designed to help customers unlock the full potential of Intune for device security, compliance, and productivity. Mobile Mentor's engineers handle configuration, policy management, and continuous monitoring.
Intune Migration Services
Professional services to plan, configure, and execute migration from legacy endpoint management solutions (such as JAMF, SCCM, AirWatch, MobileIron/Ivanti, ManageEngine, Mosyle, MaaS360, and Addigy) to Microsoft Intune. Engagements include workshops to create a tailored migration roadmap, timeline, and best practices. The end result is a detailed migration plan with technical dependencies and user communication guidance.
Managed IT Services (Modern Endpoint Management)
Mobile Mentor's flagship managed service that leverages Microsoft 365 technologies to deliver secure, cloud-native endpoint management for all devices including laptops, desktops, tablets, and smartphones. The service includes zero-touch provisioning, passwordless authentication, over-the-air updates, and 24/7 service desk support. It is designed for hybrid and remote workforces using Microsoft 365.
Managed Security Service
A security-focused managed service offering that includes Conditional Access, phishing-resistant MFA, Entra ID Protection, Defender XDR monitoring, endpoint antivirus and EDR, email and collaboration protection, and planned SOC capabilities. Organizations can add capabilities such as vulnerability management, threat intelligence, security awareness training, penetration testing, and vCISO services. It operates around the clock with 24/7 support and monitoring.
Microsoft 365 Copilot Services
A set of consulting and deployment services to help organizations evaluate, deploy, and adopt Microsoft 365 Copilot safely and effectively. Offerings include a Copilot Vision and Value Workshop, a Copilot Proof of Value engagement, a Copilot + Pilot Deployment Accelerator, and a Copilot Deployment and Adoption Accelerator. Services address security readiness, governance, data permissions, and end-user adoption.
Microsoft Purview Services
Project services covering Microsoft Purview data security capabilities, including Data Lifecycle Management, Information Protection Scanner, Data Security for AI, and a Data Security Envisioning Workshop. These services help organizations understand, protect, and govern their sensitive data within the Microsoft 365 environment. They are particularly relevant for regulated industries and organizations preparing to adopt Microsoft Copilot.
Mobile Expense Management
A managed service that helps organizations track and control mobile device spending across their fleet, providing visibility into carrier costs and usage. It is offered as part of Mobile Mentor's broader managed services portfolio. The service is suited for enterprises managing a large number of corporate-owned mobile devices.
Security Mentoring Services
Mentoring services focused on building client team capabilities in Microsoft security technologies, including Zero Trust architecture, Microsoft Defender, and related security tooling. The program is designed to help organizations strengthen their security posture while growing internal expertise. Engagements are tailored to the organization's current maturity and goals.
Workshop Services
Structured discovery and planning workshops designed to give organizations an objective understanding of their current endpoint and security environment, develop a vision for modernization, and produce a crawl-walk-run roadmap. Includes the Secure Productivity Workshop for Zero Trust foundations and a Modern Work Assessment. These workshops serve as the launchpad for larger implementation or managed service engagements.
Considering Mobile Mentor?
Our team will work with you to determine if Mobile Mentor is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.