Napco Security Technologies
About
NAPCO Security Technologies is a publicly traded (NASDAQ: NSSC) manufacturer of professional security solutions founded in 1969, producing intrusion alarm systems, commercial fire alarm systems, access control, and locking products through brands including NAPCO Security Systems, Alarm Lock, Continental Access/Napco Access Pro, and Marks USA. The company engineers and manufactures products in its own ISO 9001-certified, vertically integrated facilities and operates a UL-Listed Network Operating ...
Details
VenSearch Intelligence
Ideal Customer
- NAPCO's direct customers are security dealers, locksmiths, systems integrators, distributors, and installers who specify, install, activate, and service NAPCO products across residential through enterprise deployments.
- The platform scales from SMB accounts (offices, retail, multi-tenant buildings, gated communities) through mid-market commercial facilities to enterprise and institutional environments managing thousands of doors across multiple sites.
Key Differentiators
- NAPCO's primary differentiator is being the only publicly traded security manufacturer that produces all key building security product categories in-house — intrusion alarms, fire alarms, access control, connectivity/communications, and locking devices — enabling a true one-stop-source 'curb-to-cloud' RMR model for dealers.
- Its StarLink NOC, housed in a hardened concrete bunker at its NY headquarters with PA disaster recovery failover, keeps all alarm signals within the U.S. for fire life-safety response, a point of differentiation versus competitors that route signals offshore.
Industries Served
- NAPCO serves a broad range of end-market verticals including K–12 schools and higher education (campus lockdown, access control), healthcare (anti-ligature locks, life-safety compliance, access control for hospitals and behavioral health facilities), government and federal facilities (GSA-certified, FIPS 201-approved access control), commercial buildings, retail, multi-family residential, industrial, and transportation/airports.
- The company also serves the MSO (Multiple System Operator) market and architectural/commercial construction sectors through its Marks USA hardware line.
Service Coverage
- NAPCO Security Technologies operates globally, with its primary market focus in North America.
- Its products are sold and installed by tens of thousands of security professionals worldwide — from security dealers to locksmiths, systems integrators, and specifiers — across commercial, industrial, institutional, residential, and government applications in over 40 countries.
Partnerships
- NAPCO is a certified LenelS2 Open Access Alliance Program (OAAP) Partner, with its Alarm Lock Trilogy Networx wireless locks tested and certified for use with LenelS2 OnGuard versions 8.0 through 8.3.
- The company has announced integrations with BadgePass (BadgeHub credential management), BuildingReports (fire inspection reporting via a dedicated data path on StarLink Fire Max2), LifeSafety Power (for Continental Enterprise Controllers), Microsoft Entra ID (for SSO and automated user provisioning within MVP Access), and WESCO (as a major distribution partner).
Company Size & Ownership
- NAPCO Security Technologies was founded in 1969 and is headquartered in Amityville, NY.
- As of June 30, 2026, the company had 1,049 full-time employees (293 in the U.S. and 756 at its Dominican Republic manufacturing facility), and reported net revenues of $202.3 million for fiscal year 2026, up from $181.6 million in fiscal year 2025, driven by 10% equipment revenue growth and 13% recurring service revenue growth.
Compliance & Certifications
- NAPCO holds ISO 9001 certification for its manufacturing facilities and its StarLink Network Operations Center (NOC) is SOC 2 rated, UL 864 10th Edition listed, UL 2610 listed, and UL 1635 listed, with a Pennsylvania disaster recovery failover NOC.
- Its CA4K Enterprise Access Control platform is GSA Certified and FIPS 201 Approved (meeting Homeland Security Presidential Directive 12 requirements for federal PIV), and its products comply with NFPA 72, UL 864, UL 985, UL 1610, UL 609, UL 365, UL 1023, SIA CP01, CSFM, and NYC Fire Department standards.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
31 offeringsAir Access Cellular-Based Access Control as a Service (ACaaS)
Air Access is a cellular-based cloud-hosted access control as a service offering from Napco Access Pro that provides access control without requiring on-site servers or IT infrastructure. Signals from Air Access are processed inside NAPCO's NY headquarters within its UL-Listed Network Operating Center with PA failover redundancy. It is designed for new installations and retrofit system add-ons.
Alarm Lock Networx Wireless Access Locks
Trilogy Networx wireless access locks by Alarm Lock are networked using gateways and expanders, eliminating door-to-door operations and enabling global lockdown or unlock in seconds activated from any lock or the computer network server. The ArchiTech Networx Series extends the line with hundreds of customizable trims, finishes, and readers for architecturally elegant installations. Both lines support the iLock App mobile solution for remote management.
Alarm Lock Trilogy Electronic Keyless Access Locks
Trilogy is Alarm Lock's line of standalone field-proven electronic keyless access locks using PIN codes or built-in HID Prox, multi-technology, or swipe readers for ID badge access without requiring a networked infrastructure. The locks are used in education, healthcare, multi-use commercial, retail, transportation, and industrial applications. They include keyfob and remote button support and are available with free Windows-based or enterprise software options.
FireLink FACP (FLX2-255 and FLX2-32)
FireLink is a line of all-in-one fire alarm control panels with a StarLink Fire MAX2 dual SIM/dual path 5G LTE-M cellular communicator and LCD touchpad built in, available in 32-zone and 255-zone models. The integrated communicator automatically selects the best signal between Verizon and AT&T networks and supports sole cell-only or dual path cell/IP reporting including Super Dual UL 864 supervised dual cell-only dual path. The all-in-one design saves equipment and labor costs by eliminating the need for a separate cellular communicator.
Firewolf Commercial Fire Alarm Systems
Firewolf is NAPCO's line of intelligent addressable 24V commercial fire alarm control panels supporting up to 255 zones via two addressable SLC loops, conventional devices, and commercial wireless fire devices, with four onboard NACs providing up to 6.5 amps total notification power. The system features built-in dual phone line DACT, TCP/IP reporting, built-in Wheelock and System Sensor NAC sync modules, and automatic drift compensation for smoke detectors. Compliances include NFPA 72, UL864 10th Edition, UL985, CSFM, and NYC Fire Department certifications.
Gemini Intrusion Alarm Systems
Gemini is a line of expandable hybrid hardwire/wireless intrusion control panels ranging from the economical 8-zone GEM-P800 up to the 255-zone GEM-X255, supporting multiple keypads, wireless receivers, and access control modules. All panels feature EZ programming, event logging, auto arm/disarm scheduling, multi-stage lightning protection, and cellular communication options via StarLink communicators. The line supports residential and commercial applications with partitioning, fire zones, and integration with iBridge connected home services.
Gemini Keypads and Touchscreens
NAPCO offers a full line of keypads and touchscreens for Gemini security systems including custom alphanumeric keypads, digital keypads, talking multifunction keypads with built-in PIR and siren, door-style keypads, RF receiver-integrated keypads, and color touchscreens. The GEM-TOUCH is a 4.3-inch color security touchscreen with a built-in 4-zone expander that retrofits all Gemini alphanumeric keypads without reprogramming. The iBridge Touch series offers 7-inch high-resolution capacitive touchscreens with optional smart automation and video integration.
Gemini Wireless Transmitters and Sensors
Gemini Wireless is a line of crystal-control wireless transmitters and sensors for Gemini security systems, including keyfobs, panic buttons, recessed and surface-mount door/window contacts, PIR detectors, pet-immune PIR sensors, dual-tech sensors, wireless smoke detectors, heat detectors, glassbreak detectors, and carbon monoxide detectors. The line uses omnidirectional circuitry proven by independent testing to deliver RF reliability up to 50% higher than competitive products. Signal strength is indicated at all Gemini keypad models during installation for optimized transmitter placement.
iBridge Connected Home/Business Services
iBridge is a connected home and smart business platform that allows control of security systems, video cameras, and Z-Wave IoT devices from any smartphone or tablet via the iBridge app or a dedicated touchscreen. It supports SMS/MMS notifications, remote configuration, cloud backup of Z-Wave device settings, and integration with StarLink Connect communicators or iBridge modules for Gemini panels. Dealers can remotely configure and manage accounts without rolling a truck.
iBridge Messenger Notifications
iBridge Messenger is a broadband-based SMS and MMS text notification service that delivers customizable security and home automation alerts including live video clips, 10-second pre- and post-event video clips, and go-live video to any mobile device without requiring a separate login. Users can select and customize the notifications they want from any system activity on the panel bus, including zone events, user activity, time-based triggers, and grouped events. The service is backward-compatible with new and existing Gemini or iBridge accounts.
iBridge Touchscreen
A slim wall-mounted 7-inch color TFT high-resolution capacitive touchscreen (1024x600) with a quad-core processor for controlling security systems, Z-Wave smart automation, and iBridge video cameras. It supports all top panel brands including Napco, Honeywell, and DSC, and is available in hardwire or wireless models. The touchscreen matches the iBridge app interface and supports up to 6-camera on-premises video viewing.
iBridge Video Doorbell (IBV-DBELL Series)
A professional-grade 1080p 2MP HD video doorbell with two-way audio, noise cancellation, customizable PIR motion zones with a 140-degree angle of view, and infrared night vision rated IP65. It sends instant alerts to accounts when visitors press the doorbell or trigger motion sensors and integrates into the full iBridge Connected Home ecosystem. Includes 12 months of cloud-based video storage and supports over-the-air firmware updates.
IQ Profiler Detector
The IQ Profiler is a microprocessor-based PIR detector with a built-in library of profiles for common false and real alarm sources, enabling it to reject signals from pets, birds, heaters, and other non-intruder stimuli using Quick Catch Mode for faster profiling. It installs in under a minute using a quarter-turn mounting disk with self-projecting wall pins and snap-down terminal strips. Features include look-down and creep zones, a sensor chamber that prevents insect and dust interference, and vertical aiming capabilities.
iSecure Cellular Alarm Systems
iSecure is a line of cellular alarm systems from NAPCO Security Systems listed under the intrusion alarm product category. It is a distinct product line separate from the Gemini hybrid panel series, offering cellular-based alarm communication for residential and commercial applications.
Marks USA Locksets and Hardware
Marks USA manufactures residential, institutional, and commercial locksets, mortise locks, panic devices, and door closers meeting UL and ANSI specifications, established in 1977. The product line is distributed through locksmith distributor trade and contract hardware markets and is known for value-engineered solutions on high-end projects. Marks architectural hardware has been installed in notable buildings including the Waldorf Astoria and the LAUSD school district.
MVP Access Cloud-Based Access Control Platform
MVP Access is NAPCO's cloud-based access control platform that supports mobile-only or hybrid deployments and integrates with new NAPCO Access Panels and wireless locking for scalable door access management. The latest version includes identity management, video integrations, and cybersecurity features added for dealers and integrators. An MVP-EZ mobile-first app provides app-based cloud access control management.
NAPCO Access Panels
NAPCO Access Panels are cloud-ready access control hardware panels designed to work with the MVP Access cloud platform and wireless locking for scalable access control deployments. They are engineered for easy installation and integration with the broader NAPCO security ecosystem. The panels support video and badging integration as listed in the product navigation.
Napco Access Pro CA4K Enterprise Security & Access Control Management Platform
CA4K is Napco Access Pro's flagship enterprise security and access control management platform scalable from one to thousands of doors, integrating conventional or POE controllers and wireless PIN/Prox access locking. It includes a CA4K Access Manager App for mobile control, hosted management options, E-Access embedded solutions, Bluetooth readers, and Air Access cellular-based access control. The platform features more integration partners than any other in the line for easy upgrades and retrofits.
Napco Adaptive Detectors
NAPCO's Adaptive dual microwave/PIR detectors automatically adjust sensitivity across 12 modes to minimize false alarms caused by environmental conditions, pets, or rodents while maintaining intruder detection performance. The detectors use patented technology that continuously monitors the environment and adjusts detection thresholds without manual intervention, providing up to 100-pound pet immunity. Select models include a room temperature alert feature that can report high or low temperature extremes before property damage occurs.
Napco Commercial Fire/Burglary Systems (GEM-C Series)
The GEM-C series is a line of commercial combination fire and burglary control panels supporting up to 255 addressable, wireless, or conventional zones with partitioning, dual DACT, and TCP/IP reporting. Kits are available in 32, 128, and 255-point configurations with separate fire and burglary buses, isolated power, and built-in strobe/horn sync modules compliant with UL 864, NFPA 72, and other standards. The system integrates with StarLink cellular communicators for remote reporting and up/downloading.
Napco Dealer Training
NAPCO offers CEU-accredited professional training for security dealers, integrators, and locking professionals available both online and in the field covering all NAPCO product lines including security, StarLink, video, iBridge, IP communications, locking, and access control. Training is delivered by a team of National Training Managers and Sales Engineers. A Security Professional Login provides access to a technical library and training resources.
Napco Subscriber Services
Napco Subscriber Services is a managed service and account management platform for dealers who use StarLink communicators and connected home products, accessible via a dedicated login portal. New dealer registration is handled through the Subscriber Services system. It enables dealers to manage their subscriber accounts for StarLink and iBridge-based services.
NetLink TCP/IP Internet Reporting Module
The NetLink module provides secure, encrypted internet and intranet TCP/IP digital communications reporting for GEM-C Gemini Commercial and Firewolf systems, eliminating the cost of two dedicated phone lines. It is UL 864 9th edition compliant and is available as a commercial version distinct from the standard residential GEMP816-X255 systems module.
Prima by Napco All-in-One Connected Home & Security System
Prima is an all-in-one self-contained smart security panel featuring a 7-inch super panel with a 5-minute install designed for both DIY and professional installation. It includes intrusion, video, fire, and connected home Z-Wave capabilities, WiFi and cellular communications, and reports to any central station. A companion Prima Pro dealer web portal provides remote programming, troubleshooting, and device management for dealers.
SAVI School Campus Security Solution
SAVI School is NAPCO's dedicated campus and school security solution targeting K-12 and higher education environments. It is listed as a distinct solution under the Campus & School Security category addressing security needs specific to educational institutions.
StarLink Connect LTE Universal Cell/IP Communicator & Smart Hub
StarLink Connect LTE is a universal cellular and IP communicator and connected home hub that upgrades virtually any existing alarm system to LTE networks on either AT&T or Verizon with dual diversity twin antennae and Signal Boost circuitry. It provides full remote up/downloads for top panel brands, a virtual keypad, SMS/MMS notifications via iBridge, and optional built-in Z-Wave device control hub for connected home and business. Available in multiple models including Z-Wave hub variants and mercantile metal enclosure versions.
StarLink Connect MAX2 Intrusion Communicators
StarLink Connect MAX2 is a multi-carrier 5G cellular communicator for intrusion alarm systems that provides cellular and IP reporting for residential and commercial alarm panels. It supports connected home and business features and is listed in the navigation as part of the StarLink Communications product line for intrusion applications.
StarLink Direct Central Station Direct Reporting Option
StarLink Direct is a central station direct reporting option within the StarLink Communications line that enables alarm signals to report directly to a central monitoring station. It is listed as a distinct product option separate from other StarLink communicator models.
StarLink Fire MAX2 Commercial Fire Alarm Communicator
StarLink Fire MAX2 is a universal commercial fire alarm cellular communicator with dual SIM cards for both Verizon and AT&T 5G LTE-M networks in a single unit, automatically selecting the strongest signal with dynamic failover for maximum reporting reliability. It supports 12V/24V FACUs, includes self-supervision with 4 EOLR inputs and 2 Form C outputs, and is UL 864 listed end-to-end including NAPCO's NY NOC with PA failover. The communicator also integrates with the BuildingReports inspection reporting platform via a dedicated data path that does not interfere with alarm communications.
StarLink Fire Savings Calculator App
The StarLink Fire Savings Calculator App is a free mobile application downloadable from the Apple App Store or Google Play that calculates and displays actual annual cost savings for prospective customers switching from copper POTS landlines to StarLink cellular communicators on fire alarm control panels. The app is designed as a sales tool for the full sales team to use in the field. It shows savings by month, year, or multiple years.
StarLink MAX 5G LTE-M Universal Cell Communicators
StarLink MAX is a line of universal 5G LTE-M cellular communicators for intrusion alarm systems supporting multiple carriers for maximum signal reliability nationwide. These communicators are designed for universal compatibility with major alarm panel brands and are listed separately from the fire-specific StarLink Fire MAX2 product line.
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