Netrio
Procurement partnerAbout
Netrio is a managed services provider (MSP) headquartered in McKinney, Texas, specializing in IT solutions for small- to mid-market enterprises across North America. The company serves over 1,000 clients with services spanning managed IT operations, cybersecurity, cloud infrastructure, network and communications, AI advisory, and custom application development. In 2024, Netrio merged with SUCCESS Computer Consulting and PCA Technology Group, and in 2025 acquired New York City-based Agio, a leadi...
Details
VenSearch Intelligence
Ideal Customer
- Netrio's stated sweet spot is small-to-mid-market enterprises, with its messaging and service design explicitly targeting organizations that lack large internal IT and security teams but face enterprise-level complexity.
- The company's positioning emphasizes delivering enterprise-grade managed IT, cybersecurity, and compliance services to organizations that cannot justify building those capabilities in-house.
Key Differentiators
- Netrio's primary differentiator is its proprietary NetrioNow platform—a human-led, AI-powered service delivery platform that integrates AI, automation, and governance into a unified ecosystem, which won the 2026 MSP Today Product of the Year Award.
- The company claims to eliminate the coordination gaps that arise from using separate IT and cybersecurity vendors by integrating both functions under one roof, resulting in faster detection and response times.
Industries Served
- Netrio explicitly targets financial services (banks, credit unions, investment firms, mortgage lenders, insurance providers), healthcare (private practices, clinics, medical centers), manufacturing, retail, hospitality, nonprofit, and private equity.
- The company acquired Agio in 2025, a specialist MSP for the financial services sector, significantly deepening its financial services vertical expertise.
Service Coverage
- Netrio operates primarily across North America, with a stated presence across North America and EMEA.
- The company is headquartered in McKinney, Texas (DFW metro) and maintains offices in Minneapolis, MN; Buffalo, NY; New York City, NY; Belfast, Northern Ireland; and Pune, India, supporting a follow-the-sun 24x7 delivery model across the Americas, EMEA, and APAC.
Partnerships
- Netrio's homepage lists key technology partners including Huntress, Comcast Business, CrowdStrike, Fortinet, and AT&T, and the company holds AT&T Partner Exchange Platinum status with 150+ carrier connectivity agreements.
- Netrio was named to CRN's 2026 Tech Elite 250, recognizing top-tier partner levels and certifications across AWS, Cisco, Dell, HPE, IBM, Intel, Nutanix, and Nvidia.
Company Size & Ownership
- Netrio was founded in 2003 and has approximately 370–500 employees globally as of 2026, with workforce intelligence data from Revelio Labs estimating approximately 659 total employees worldwide as of March 2026, reflecting growth through acquisitions.
- Revenue estimates vary by source, with ZoomInfo and Datanyze citing approximately $73.1M and LeadIQ estimating $100M–$250M, consistent with the company's rapid inorganic growth through the 2024–2025 acquisitions of SUCCESS Computer Consulting, PCA Technology Group, and Agio.
Compliance & Certifications
- Netrio's own security page indicates the company has been working toward SOC 2 Type II attestation, and its service portfolio explicitly covers customer-facing compliance assessments against NIST, ISO, CIS, SOC2, PCI, CMMC, and SEC frameworks.
- The company offers Compliance as a Service (CaaS) supporting any NIST- or ISO-based framework, as well as penetration testing aligned to PCI and CMMC requirements.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
45 offeringsAI Enablement and Adoption
Netrio's AI Enablement and Adoption service empowers customer teams to confidently use AI by driving adoption, productivity, and sustained impact across the organization. The service focuses on change management, training, and embedding AI tools into day-to-day workflows.
AI Platform Development
Netrio implements AI platforms that integrate with a customer's existing ecosystem and are built for performance, security, and scale. The service covers the technical implementation of AI platforms tailored to the organization's operational requirements.
AI Readiness and Governance
Netrio's AI Readiness and Governance service lays the foundation for responsible, scalable AI by establishing the right controls, structure, and clarity before risk becomes reality. The service is designed to help organizations prepare their environments and governance frameworks for AI adoption at scale.
AI Strategy and Roadmap
Netrio's AI Strategy and Roadmap service turns AI ambition into a clear, executable plan designed to drive measurable business outcomes rather than just experimentation. The service provides strategic planning and roadmapping to help organizations implement AI in a structured, results-oriented manner.
Application and Integration Projects
Netrio delivers project-based application and integration services including application modernization, custom development, integration and API engineering, and workflow automation implementations. These engagements are scoped individually and executed by Netrio's software and automation team.
Application Support and Maintenance
Netrio's Application Support and Maintenance services include managed application services, release and version management, and application performance optimization. The service provides ongoing operational oversight and optimization of custom or third-party business applications.
Cloud & Identity Security
Netrio's Cloud and Identity Security services include Cloud Security Posture Management (CSPM) and Identity Threat Detection and Response (ITDR). The service is designed to continuously monitor and secure cloud environments and identity infrastructure against threats and misconfigurations.
Cloud Management
Netrio's Cloud Management services cover public cloud management, private cloud hosting, and hybrid cloud integration. The service delivers scalable and resilient cloud environments to keep businesses agile, secure, and ready for growth.
Compliance as a Service (CaaS)
Netrio's CaaS maintains alignment with applicable security frameworks and regulatory requirements through continuous monitoring, assessment, and remediation guidance, bundling compliance assessments, security awareness training, phishing simulation, and vCISO/vBISO advisory into one ongoing program. The service supports any NIST- or ISO-based framework and includes GRC platform support for tracking and reporting all compliance-related tasks.
Custom Application Development
Netrio's Custom Application Development services include building custom business applications, web and mobile app development, and system modernization. The service delivers purpose-built software solutions aligned to specific business needs and designed to replace or upgrade legacy systems.
Cybersecurity Consulting & Advisory
Netrio's Cybersecurity Consulting and Advisory service provides expert advisory spanning strategic security program development, policy design, risk assessment, and executive-level security guidance for organizations that need senior expertise without adding headcount. Engagements include security program strategy development, policy design, executive briefings, board-level security reporting, incident readiness planning, and tabletop exercises scoped to specific security challenges.
Cybersecurity Projects
Netrio delivers cybersecurity project engagements including security engineering and hardening such as firewall, MFA, and Zero Trust implementations, compliance remediation, security architecture design, incident response readiness assessments, security tool deployments, penetration testing, tabletop exercises, and vCISO engagements. These are discrete project-based services delivered by Netrio's cybersecurity team.
Data and Integration Engineering
Netrio's Data and Integration Engineering services include custom data pipelines, middleware development, and database development and optimization. The service provides the engineering needed to connect systems, move data reliably, and optimize database performance.
Data Protection & Resiliency
Netrio's Data Protection and Resiliency services include cloud backup and recovery, Disaster Recovery as a Service (DRaaS), and business continuity planning. The service ensures organizations can recover from data loss events and maintain operational continuity under adverse conditions.
Device Management
Netrio's Device Management services cover provisioning, patching, updates, and configuration of end-user workstations. The service aims to standardize the endpoint environment, reduce avoidable issues, and lower the operational burden on internal IT teams while supporting productivity and compliance.
Directory & Messaging Management
Netrio's Directory and Messaging Management services include administration of Active Directory, Microsoft 365, Exchange, and related collaboration tools. The service helps organizations maintain cleaner user administration, stronger platform consistency, and better day-to-day reliability across essential business systems.
Endpoint Protection as a Service (EPaaS)
Netrio's EPaaS deploys, configures, monitors, and responds to threats across customer endpoints using EDR, web security, and email security agents, with automated isolation and remediation performed per defined playbooks. The service covers 24x7 monitoring of alerts and threat detections and integrates with SIEM or central security platforms, with monthly endpoint security reports and quarterly detection and policy tuning.
Hardware as a Service (HaaS)
Netrio's Hardware as a Service provides subscription-based end-user hardware with lifecycle management included. This gives organizations a simpler way to equip users with business-ready devices while reducing the administrative burden tied to refreshes, coordination, and ongoing asset handling.
Hardware Procurement
Netrio's Hardware Procurement services help organizations source and purchase business-ready hardware more efficiently. The service supports a standardized approach for selecting and acquiring devices to reduce delays, improve consistency, and align purchasing decisions to operational needs.
Identity & Access Management (IAM)
Netrio's IAM services support user account administration, multi-factor authentication (MFA), permissions management, and SSO administration. The service helps organizations control access more effectively, streamline user provisioning, and improve day-to-day authentication experiences without losing governance.
Identity and Access Management as a Service (IDAMaaS)
Netrio's IDAMaaS administers identity platforms, authentication and conditional-access policy, privileged access processes, and access reviews so the right people retain the right access at the right time. The service includes user lifecycle support for joiner/mover/leaver workflows, MFA policy configuration and tuning, privileged access governance, and periodic access reviews with monthly IAM reporting.
Imaging
Netrio's Imaging services deliver standardized device builds using approved operating systems, applications, and security controls. The service ensures devices are configured consistently before they reach users, reducing setup friction, improving compliance, and supporting a more predictable support experience.
IT and Cloud Projects
Netrio executes IT and cloud projects including cloud migrations to Azure, AWS, and O365, infrastructure modernization involving servers, storage, and virtualization, network upgrades and deployments, data center moves and consolidations, and backup and DR implementations. These are discrete project engagements delivered by Netrio's professional services team.
IT Asset Lifecycle Management
Netrio's IT Asset Lifecycle Management services provide end-to-end tracking and coordination of IT assets from initial procurement through deployment, support, refresh, and retirement. The service improves accountability, standardizes asset handling, supports smoother onboarding and offboarding, and reduces inefficiencies from fragmented device management.
Logistics
Netrio's Logistics services provide coordinated shipping, tracking, and delivery of IT assets to users and locations. The service ensures devices move where they need to go with greater visibility and control, supporting smoother rollouts, refreshes, and employee transitions.
Network Connectivity
Netrio's Network Connectivity services include network management, SD-WAN and WAN optimization, carrier services management, internet and circuit procurement, network security integration, and site turn-up and network deployment. The service manages over 200,000 circuits and is designed to keep organizations connected with reliable, high-performance networking.
Network Management
Netrio provides proactive monitoring and optimization of network performance to reduce bottlenecks, improve availability, and support a more consistent user experience. Rather than waiting for issues to escalate, the service helps identify and address performance concerns early so the network better supports business demands.
NOC-as-a-Service
Netrio's NOC-as-a-Service provides 24x7 monitoring, alerting, and remediation of network issues, including incident and escalation management, change and configuration management, capacity planning and forecasting, and vendor and third-party coordination. The service helps identify problems early, respond quickly when incidents occur, and maintain tight operational control over the network environment.
On-Site Support
Netrio's On-Site Support services include install services engineering support, commonly referred to as smart hands, and staff augmentation. The service provides physical, on-location technical resources to support deployments, installations, and temporary IT staffing needs.
Onboarding / Offboarding
Netrio's Onboarding/Offboarding services support rapid device provisioning and recovery during employee transitions. The service helps organizations equip new hires quickly, recover assets more consistently, and reduce the gaps that often appear during role changes and departures.
Penetration Testing as a Service (PTaaS)
Netrio's PTaaS replaces one-off penetration tests with a scheduled, term-long testing calendar covering network, cloud, web application, AI/LLM, and compliance-driven testing (PCI, CMMC), plus adversary simulation and security reviews, all delivered by Netrio's in-house testing team. Every engagement includes a technical report, tester-led readout call, attestation letter, executive summary, and evidence package, with cross-engagement findings tracking across the full program.
Performance & Availability Analytics
Netrio provides dashboards and alerts through the NetrioNow portal to give teams actionable visibility into network health. The service makes it easier to spot trends, identify emerging issues, and understand how the network is performing to support better decision-making and stronger accountability.
Platform & Application (IaaS)
Netrio provides Infrastructure-as-a-Service including application development and integration and database management. This service delivers the underlying platform and application infrastructure needed to support business systems at scale.
Server Management
Netrio's Server Management service covers monitoring, patching, and configuration of both physical and virtual servers. The service keeps core systems current, secure, and operating as expected to maintain a more stable and less reactive environment.
Service Desk (24x7)
Netrio's 24x7 Service Desk provides live support for incidents, service requests, and end-user troubleshooting around the clock. It is designed to resolve problems quickly, route issues appropriately, and create a more consistent support experience for employees regardless of business hours.
SOC as a Service (SOCaaS)
Netrio's SOCaaS provides 24x7x365 monitoring, threat detection, alert triage, and incident response coordination across SIEM, endpoint, identity, network, cloud, and threat-intelligence telemetry delivered by Netrio's Security Operations Center. The service includes SIEM administration, correlation-rule tuning, false-positive suppression, threat hunting, and a structured reporting cadence with monthly, quarterly, and annual security reviews.
Storage & Virtualization Management
Netrio supports SAN and NAS platforms as well as virtualization environments that underpin performance, scalability, and resilience. The service helps organizations maintain foundational systems more effectively so infrastructure operates with greater consistency, efficiency, and control.
Strategy, Consulting and Assessments
Netrio provides professional services engagements covering IT strategy and roadmap development, security and risk assessments against frameworks such as NIST, ISO, CIS, SOC2, and SEC, cloud architecture reviews, network health and performance assessments, and technology standards and governance design. These engagements are scoped individually to align technology planning to business goals.
Technology Standards & Architecture
Netrio helps organizations define standards, guardrails, and architectural direction needed to support secure, scalable IT decisions. The service creates a more intentional framework for evaluating technologies, guiding design choices, and reducing inconsistency across the environment.
Third-Party Risk Management as a Service (TPRMaaS)
Netrio's TPRMaaS identifies, assesses, monitors, and governs cybersecurity, privacy, and operational risk across a customer's vendors, suppliers, and business partners throughout the full vendor lifecycle. The service includes vendor inventory management, risk tiering, security questionnaire administration, continuous monitoring for breaches and exposed credentials, and monthly third-party risk reporting.
Threat & Vulnerability Management as a Service (TVMaaS)
Netrio's TVMaaS continuously identifies, assesses, prioritizes, and tracks vulnerabilities and exposure risk across endpoints, servers, network infrastructure, cloud resources, and applications using analyst-led risk scoring and threat-intelligence correlation. The service includes continuous or scheduled vulnerability scanning, risk prioritization, remediation validation through follow-up scanning, and monthly, quarterly, and annual reporting.
UCaaS Solutions
Netrio's UCaaS Solutions provide cloud-based unified communications including cloud voice, SIP trunking, contact center services (CCaaS), call flow design and optimization, voice quality and experience management, and business continuity and voice resiliency. The service is designed to keep businesses connected with reliable, high-performance collaboration capabilities.
vCIO / IT Advisory
Netrio's vCIO/IT Advisory service helps organizations shape technology roadmaps, guide investment decisions, improve executive reporting, and bring more discipline to lifecycle planning. The service gives leadership teams a more practical, informed path for making technology decisions that support growth, resilience, and operational performance.
Warehousing
Netrio's Warehousing services provide secure storage and management of pre-configured hardware inventory. The service helps organizations maintain better control over device availability, reduce deployment delays, and support a more organized fulfillment process.
Workflow and Process Automation
Netrio's Workflow and Process Automation services include Business Process Automation (BPA), RPA and script automation, and integration development. The service streamlines workflows and reduces manual effort with intelligent tools that improve speed, accuracy, and efficiency across the business.
Considering Netrio?
Our team will work with you to determine if Netrio is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.