Nimble CRM
Procurement partnerAbout
Nimble is a CRM platform designed for small businesses, solopreneurs, and small teams that combines contact management, AI email marketing, sales pipelines, and workflow automation in a single platform. It works across email inboxes, mobile devices, social networks, and integrates with Microsoft 365 and Google. The platform enables users to prospect, nurture relationships, automate follow-ups, and manage deals from lead capture to close.
Details
VenSearch Intelligence
Ideal Customer
- Nimble CRM is purpose-built for solopreneurs, individual contributors, and small business teams, with 76% of its Capterra reviewers coming from small businesses.
- Its sweet spot is companies with 1–25 employees, and it is most often used by businesses with 1–10 employees and under $1 million in revenue.
Key Differentiators
- Nimble's primary differentiator is its 'work where you work' philosophy — the platform operates natively inside Microsoft 365 (Outlook, Teams, Edge), Gmail, LinkedIn, Facebook, Twitter, and any website via the Nimble Prospector browser extension, eliminating the need to switch tools.
- Its Nimble Prospector feature auto-enriches contact records from LinkedIn or any website by simply hovering over a name, dramatically reducing manual data entry.
Industries Served
- Nimble CRM serves a broad cross-section of industries with no single dominant vertical.
- Its top industry segments include marketing and advertising, information technology and services, computer software, retail, financial services, real estate, nonprofit organizations, architecture and planning, professional training and coaching, management consulting, and event planning.
Service Coverage
- Nimble CRM is a cloud-based SaaS platform headquartered at 3122 Santa Monica Blvd, Santa Monica, California, and serves customers globally.
- Its customer base spans the United States (the dominant market), Canada, the United Kingdom, Australia, Germany, India, and many other countries across Europe, Asia-Pacific, and Latin America.
Partnerships
- Nimble's most significant technology partnership is with Microsoft, where it is listed in the Microsoft CSP Marketplace in Partner Center and co-sells with Microsoft distributors and resellers.
- Its Microsoft Partner Program is open to Distribution Partners, Microsoft CSP Resellers, and ISV Partners, offering 30% reseller margins.
Company Size & Ownership
- Nimble CRM was founded in 2009 (some sources cite 2008) by Jon Ferrara, the co-founder of GoldMine Software, one of the original pioneers in CRM and sales force automation.
- The company currently employs approximately 50–80 people, with LinkedIn listing 11–50 employees and other sources estimating up to 64–80.
Compliance & Certifications
- Nimble CRM is reported by third-party security profiling tools and reviewers to adhere to SOC 2 Type II certification, ISO 27001 auditing standards, GDPR privacy regulations, and HIPAA compliance frameworks where applicable.
- Nimble has officially certified compliance with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
12 offeringsAI Email Marketing
An AI-assisted email marketing tool that allows users to send newsletters, webinar invites, product promotions, and seasonal campaigns to unlimited recipients. It includes graphical email templates and tracks campaign results including open rates and click-through rates without requiring separate tools.
AI Prospect Marketing & Outreach
A tool to scale outreach efforts through email blasts or automated email series targeted at prospects. It enables users to send group messages or multi-step automated campaigns to nurture and engage potential leads at scale.
AI Prospecting (Nimble Prospector)
A prospecting tool that works across LinkedIn, Facebook, Twitter, Outlook, Gmail, and other SaaS business apps to find, enrich, and engage leads instantly without copy-pasting or switching tools. It enables users to create and edit contact records in seconds simply by hovering over a name on LinkedIn or any website.
Email Sequences
An automated email follow-up tool that tailors emails based on recipient actions, sent from the user's own email address. It allows users to create automated referral-generating follow-up sequences and engagement workflows.
Inbox, Mobile, Social CRM
A CRM experience that works directly within email inboxes, mobile devices, and social networks including Microsoft 365 and Google environments. It automatically syncs emails, contacts, and calendars and supports use within Microsoft Teams and other Microsoft 365 products.
Microsoft & Google Integrations
Native integrations that automatically sync emails, contacts, and calendars between Nimble and Microsoft 365 or Google Workspace. Supports use with Microsoft Teams and other Microsoft 365 products as well as Gmail and Google Calendar.
Nimble API
An Application Program Interface that allows customers to access and interact with their Nimble data programmatically, including via third-party applications. The API enables integration with external systems and custom development built on top of the Nimble platform.
Relationship Management
A contact management solution for individuals and teams focused on identifying, building, and nurturing business relationships. It provides enriched contact profiles that can be built in seconds from LinkedIn or any website, and brings together contacts, calendars, and emails in one workspace.
Sales, Pipelines, & Reporting
A fully customizable deals and pipeline management tool that includes advanced search, automation, forecasting, templates, and email tracking. It features visual pipelines to track deals and boost engagement with email sequences, and provides reporting and forecasting capabilities.
Segmentation & Saved Segments
A database segmentation feature that allows users to divide their contact database into smaller batches for targeted nurturing campaigns. Users can save searches for quick access to specific contact segments.
Web Forms & Web Chat
A lead capture and live chat tool that lets users design and deploy web forms within minutes to generate leads from their website. It also enables live chat with website visitors and feeds captured leads directly into the CRM and nurture workflows.
Workflows & Automations
A business process automation tool that allows teams to automate repeatable processes across departments, replacing spreadsheets with templates and automated workflows. It connects web forms, email sequences, qualification workflows, and visual pipelines into a single automated flow from lead to deal.
Considering Nimble CRM?
Our team will work with you to determine if Nimble CRM is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.