Ntiva
Procurement partnerAbout
Ntiva is a managed IT services provider that delivers day-to-day IT management, proactive cybersecurity, cloud solutions, and strategic IT consulting to businesses across the United States. The company serves organizations with around 20 or more employees, offering 24/7 help desk support, compliance guidance, and AI enablement services. Ntiva has achieved CMMC Level 2 certification and supports industries including government contracting, healthcare, financial services, nonprofits, law firms, an...
Details
Website
ntiva.comOfferings
15 active
VenSearch Intelligence
Ideal Customer
- Ntiva's primary sweet spot is small to mid-market businesses that need enterprise-level IT expertise without the cost of building a full in-house team.
- The company explicitly targets SMB and mid-market organizations, with solutions designed to scale from single-office operations to multi-location enterprises.
Key Differentiators
- Ntiva's primary differentiator is its 'local pod' delivery model, where each client is assigned a dedicated cross-functional team of technicians and an IT advisor who know their specific business, backed by a national bench of specialists available 24/7.
- All help desk support is 100% US-based, with calls answered directly by experienced technicians averaging under one minute response time and 75% first-call resolution.
Industries Served
- Ntiva serves a broad range of industries with particular depth in government contracting, healthcare (including dental practices and DSOs), financial services, legal, manufacturing, nonprofits, private equity, and education.
- The company has built specialized practice areas around dental organizations (supporting platforms like Dentrix, Denticon, and CareStack), government contractors (CMMC compliance), automotive dealerships (via the Site Tech Services acquisition), and private equity firms and their portfolio companies.
Service Coverage
- Ntiva operates exclusively within the United States, delivering both remote and on-site IT services with a nationwide footprint.
- The company supports clients across more than 100 customer locations and maintains physical office presences in states including Colorado, Florida, Illinois, Indiana, Kansas, Louisiana, New York, Texas, and the Washington DC Metro area.
Partnerships
- Ntiva maintains deep technology partnerships with Microsoft (Microsoft Gold Partner, with certified experts in M365, Azure, and Teams), Cisco and Fortinet (network and infrastructure), and AWS, Google Cloud, and Oracle OCI (cloud platforms).
- The company is also a strategic partner of Arctic Wolf, having been named Arctic Wolf's 2026 Partner of the Year for its security operations work.
Company Size & Ownership
- Ntiva was founded in 2004 by Steven Freidkin in McLean, Virginia, and has grown into one of the top 30 MSPs nationwide.
- Employee counts across sources range from approximately 357 to 700+, with the higher figures reflecting the post-acquisition combined entity including The Purple Guys; Pitchbook lists 700 employees as of 2026.
Compliance & Certifications
- Ntiva holds CMMC Level 2 certification obtained through an accredited C3PAO, validating its ability to protect Controlled Unclassified Information (CUI) in alignment with DoD cybersecurity requirements.
- The company has also achieved SOC 2 Type 1 compliance for its client support operations and maintains ongoing SOC 2 compliance with third-party audits.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
15 offeringsAI & Digital Transformation Services
Ntiva's AI and Digital Transformation Leaders help businesses identify and implement AI opportunities to future-proof operations and gain a competitive edge. The service includes AI enablement and digital transformation consulting for businesses on a managed support plan. It is designed to help organizations scale and modernize their technology environment.
Cloud Solutions
Ntiva's certified Cloud Architects specializing in AWS, Azure, and VMware drive secure and efficient cloud adoption and optimization. For government contractors, Ntiva provides expert guidance on navigating Microsoft GCC and GCC High environments to meet federal requirements. The service covers cloud migration planning, security configuration, and ongoing management.
Cybersecurity Services
Ntiva delivers a layered cybersecurity framework including 24/7 SOC monitoring, MFA enforcement, Endpoint Detection and Response (EDR), and continuous threat protection against evolving cyber threats. The team includes CISSPs and 24/7 SOC analysts who provide ongoing monitoring and incident prevention. This service is designed to keep organizations secure and audit-ready.
Disaster Recovery Planning
Ntiva designs comprehensive data backup and disaster recovery solutions to restore operations quickly after a system failure, minimizing downtime. This service is particularly focused on manufacturing clients where production halts have significant financial consequences. The solution is tailored to each client's specific environment and risk profile.
M&A Due Diligence
Ntiva conducts in-depth IT due diligence assessments for private equity firms evaluating potential acquisitions, going beyond typical assessments to identify risks and opportunities around processes, budget, staffing, and scalability. The goal is to help firms make informed investment decisions before a deal closes. This service is part of Ntiva's broader M&A Integration Methodology.
M&A Exit Preparation
Ntiva assists private equity firms and portfolio companies in preparing for a sale by closing security gaps, documenting the full technology stack, and ensuring the IT environment is clean and audit-ready for prospective buyers. Ntiva can also assist in identifying potential buyers within its network. This service is designed to maximize the value realized at exit.
M&A Integration Services
After a deal closes, Ntiva provides day-to-day IT management and a clear IT blueprint to bring multiple companies together from a technology standpoint. The service includes integration execution, carve-out activities, synergy capture, and deployment of necessary IT tools for a smooth technology transition. Ntiva also creates a technology playbook for future M&A activity.
Managed IT & Consulting for Private Equity and M&A
Ntiva offers IT services tailored to private equity firms and their portfolio companies, covering the full M&A lifecycle from due diligence through integration and exit preparation. Services include Fractional CIO/CTO guidance, IT risk assessments, M&A integration execution, technology stack standardization, and exit readiness support. Ntiva provides a proven M&A Integration Methodology to ensure seamless technology transitions during acquisitions.
Managed IT Services
Ntiva provides comprehensive day-to-day IT management including 24/7/365 help desk support, unlimited remote support, endpoint protection, backup, and proactive monitoring. Clients receive a dedicated local pod of technicians backed by a national support network. Plans are all-inclusive with no hidden fees and scale to the client's business needs.
Managed IT Services for Government Contractors
Ntiva provides specialized managed IT and security services tailored to government contractors, including CMMC Level 2 compliance management, NIST 800-171 and DFARS gap assessments, and secure cloud migrations to Microsoft GCC or GCC High. As a CMMC Level 2 certified organization, Ntiva helps contractors protect CUI, prepare for audits, and position themselves to bid on and win federal contracts. Services include building compliance documentation such as SSPs and POA&Ms.
Manufacturing IT Solutions
Ntiva provides tailored managed IT services for manufacturing and industrial businesses, focusing on maximizing uptime, reducing operational costs, and maintaining regulatory compliance with CMMC, NIST, and ISO 27001. Services include 24/7 proactive network monitoring, advanced cybersecurity with EDR, disaster recovery planning, and growth management consulting. The goal is to support continuous production and reduce the risk of costly downtime or cyberattacks.
Ntiva Signature Support Plans (SSP)
Ntiva offers flexible, scalable managed IT support plans branded as Signature Support Plans that allow clients to choose the right level of service for their business, from comprehensive remote support to specialized security and compliance tiers. Plans are all-inclusive with no hidden fees and are designed to grow with the client's business. Pricing is structured to deliver ROI by providing enterprise-level expertise at a lower cost than building an in-house IT team.
Proactive IT Monitoring
Ntiva provides 24/7 network monitoring to identify and resolve issues before they impact production or business operations. This service is aimed at manufacturing and industrial clients where system downtime directly affects output and revenue. The monitoring is delivered by a 100% US-based team.
Strategic IT Consulting (vCIO)
Ntiva's Strategic IT Leadership, operating as virtual CIOs, provides executive-level guidance that aligns a client's technology strategy with their long-term business goals. Clients receive quarterly strategy sessions and a dedicated IT account manager. This service is designed to help businesses plan for sustainable growth and future technology needs.
vCISO & Compliance Services
Ntiva's vCISOs and compliance specialists provide executive-level cybersecurity guidance and oversight to ensure businesses meet complex regulatory standards including CMMC, HIPAA, SOC 2, NIST 800-171, DFARS, SEC, and FINRA. The team manages security strategy, remediation plans, technical controls, and compliance documentation such as SSPs and POA&Ms. This service is designed to prepare organizations for audits and position them to win government contracts.
Considering Ntiva?
Our team will work with you to determine if Ntiva is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.