Omnissa
Procurement partnerAbout
Omnissa is an enterprise software company that provides a platform for managing digital workspaces, unifying endpoint management, virtual desktops and apps, and digital employee experience with shared data, automation, and intelligence. The company serves over 26,000 customers globally and manages tens of millions of endpoints across Windows, Mac, mobile, and virtual environments. Formerly the End User Computing business of VMware, Omnissa became an independent business in 2024, majority owned b...
Details
VenSearch Intelligence
Ideal Customer
- Omnissa is squarely focused on large enterprises and mission-critical environments rather than SMBs, with its platform validated for some of the world's most complex IT estates — including 7 of the top 10 Fortune 500 companies, the top 10 global banks, and 9 of the top 10 U.S. healthcare systems.
- Its pricing (starting at $3.00/device/month for mobile essentials and scaling to $15.63/device/month for Platinum) and platform depth — spanning UEM, VDI, DEX, security, and AI governance — favor IT-driven enterprises with large, diverse, distributed device fleets and strict compliance requirements.
Key Differentiators
- Omnissa's primary differentiation is its unified platform strategy — consolidating UEM, VDI/DaaS, digital employee experience, and security into a single open platform powered by 50TB of daily workspace data and 150 million monthly workflow actions, versus point-solution competitors like Citrix, Microsoft Intune, Ivanti, and Jamf.
- The company has received top Gartner recognition across all three major Magic Quadrant categories it participates in: named a Leader in the 2026 Gartner Magic Quadrant for Endpoint Management Tools (scoring highest in all 4 use cases), the 2025 Gartner Magic Quadrant for DEX Management Tools (ranked among top 3 vendors across all 5 use cases), and the 2025 Gartner Magic Quadrant for Desktop as a Service (Leader for the third consecutive year).
Industries Served
- Omnissa explicitly targets healthcare, financial services, federal government, education, retail, public sector, and technology/software industries, with dedicated industry-specific solution pages and compliance frameworks for each.
- The company's platform is trusted by 9 of the top 10 U.S. healthcare systems and retailers, the top 10 largest global banks by market cap, and 7 of the top 10 Fortune 500 companies, spanning highly regulated and mission-critical environments.
Service Coverage
- Omnissa operates as a global software company headquartered in Mountain View, California, with offices across the United States and internationally, including a recently opened office in Chennai, India.
- The company serves customers worldwide and its platform is trusted by more than 26,000 organizations globally, spanning multiple continents.
Partnerships
- Omnissa maintains deep technology partnerships with Microsoft (Horizon Cloud on Azure, Microsoft 365, and Entra ID integration), AWS (Horizon VDI on AWS, GovCloud hosting for FedRAMP), ServiceNow (ITSM Connector, Intelligence workflow automation), Google, Okta, Nutanix (AHV hypervisor support and joint VDI solutions), NVIDIA, IGEL (named IGEL Ready Technology Partner of the Year 2026), and CrowdStrike for security integrations.
- The company's formal partner channel program — the Omnissa Partner Program — launched in March 2025 with three tiers (Platinum, Gold, Silver) and three business models (reseller, service provider, technology partner), distributed via TD SYNNEX and major solution providers including CDW, DXC Technology, and Insight Direct.
Company Size & Ownership
- Omnissa has approximately 2,700–4,000 employees globally depending on the source, with Revelio Labs reporting ~2,734 as of late 2025 and PitchBook and company filings citing approximately 4,000.
- The company launched as an independent entity on July 1, 2024, following KKR's ~$4 billion acquisition of VMware's End-User Computing division from Broadcom, giving it a 20+ year operational history under prior VMware and AirWatch lineage.
Compliance & Certifications
- Omnissa holds a broad and growing set of compliance certifications.
- For cloud security, it has achieved ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications, and SOC 1 Type 2, SOC 2 Type 2, and SOC 3 reports are available for key cloud services including Horizon Cloud, Omnissa Access, and Omnissa Connect.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
21 offeringsApp Volumes
App Volumes is an application delivery and management solution that accelerates app delivery and simplifies app management. It supports centralized packaging and lifecycle management to help reduce image sprawl, costs, and streamline application updates. It integrates with Horizon 8 and Horizon Cloud to provide application layering and flexible app delivery without increasing image count.
Horizon 8
Horizon 8 is a virtual desktop infrastructure (VDI) and application delivery solution that allows organizations to provide users with secure access to full desktops or individual apps on any device while maintaining centralized control over performance, policies, and infrastructure. It supports deployment across on-premises environments including VMware vSphere, Nutanix AHV, OpenStack, and Red Hat OpenShift, as well as public clouds including Microsoft Azure, AWS, Google Cloud, Oracle Cloud, and Alibaba Cloud. Built-in security features keep data centralized in the data center or cloud with granular, policy-driven access controls.
Horizon Accelerator
Horizon Accelerator provides expert-managed services to deploy, operate, and optimize Horizon virtual desktops and apps efficiently. It is designed to help organizations get more value from their Horizon investments by leveraging Omnissa expertise for implementation and ongoing operations.
Omni AI Assistant
Omni is an AI assistant that provides natural language answers, insights, and troubleshooting across UEM, Horizon, and Omnissa Intelligence. It enables IT administrators to interact with the platform using conversational queries rather than navigating traditional interfaces.
Omnissa Access
Omnissa Access manages identities and controls app and device access to improve visibility and streamline sign-in for users. It delivers contextual, policy-driven entry to apps and resources, providing a seamless single sign-on (SSO) experience to web, mobile, SaaS, and legacy applications. It integrates with Horizon Cloud to provide SSO, conditional access, and integration with third-party identity providers.
Omnissa DEM
Omnissa DEM (Dynamic Environment Manager) simplifies user profile management, desktop personalization, and context-aware policies across virtual and traditional desktops and apps. It enables flexible app delivery and personalized user environment settings, and integrates with Horizon 8 and Horizon Cloud for user environment management. DEM allows policies to be customized by user, group, or context to prevent data leakage while accommodating diverse use cases.
Omnissa Elara
Omnissa Elara is an AI governance authority layer that discovers AI apps, models, agents, and MCP tools running across an enterprise, including unsanctioned shadow AI, and helps IT decide what actions are allowed before they happen. It connects to existing Omnissa and non-Omnissa systems, builds context across identities, devices, apps, and AI agents, and correlates that context with policy and permission structures. Elara captures context, actions, approvals, and outcomes so decisions can be replayed for audit purposes.
Omnissa Freestyle Orchestrator
Omnissa Freestyle Orchestrator leverages automation to drive business outcomes through low-code and no-code IT orchestration. It automates complex IT processes by connecting systems, triggering actions, and streamlining operations to help reduce manual effort. The tool supports automating onboarding, app deployment, compliance checks, and remediation workflows.
Omnissa Horizon Cloud
Horizon Cloud is a cloud-native Desktop-as-a-Service (DaaS) solution that delivers virtual desktops and hosted applications through a secure, cloud-managed platform with a thin edge architecture. It supports multi-cloud and hybrid deployment options across Microsoft Azure, Amazon WorkSpaces Core, VMware vSphere, and OpenStack, and provides a unified cloud-based control plane that centralizes management and reduces operational overhead. The solution integrates with Omnissa Access for identity federation and conditional access, and with Omnissa Intelligence for analytics and digital employee experience monitoring.
Omnissa Intelligence
Omnissa Intelligence is an analytics and automation platform that consolidates end-user computing signals and analytics to help IT teams improve performance and make informed decisions faster. It provides insights, data analysis, and automated workflows to improve IT visibility across the digital workspace, collecting over 50TB of workspace data and executing over 150 million workflow actions per month. It integrates with Horizon Cloud to provide real-time visibility into system health, usage, and digital employee experience metrics.
Omnissa Platform
The Omnissa Platform is a unified digital workspace platform that governs digital work for people and AI, providing IT greater visibility and control across devices, apps, and systems. It is powered by shared data, automation, and intelligence and includes endpoint management, virtual desktops and apps, digital employee experience, and security capabilities. The platform supports over 26,000 organizations worldwide and processes 50TB of workspace data daily.
Omnissa Secure Access Suite
Omnissa Secure Access Suite provides browser-based access to enterprise apps combined with advanced cloud security for a safer workforce. It is designed to give employees secure access to corporate applications without requiring traditional VPN infrastructure.
Workspace ONE Assist
Workspace ONE Assist enables real-time remote support across devices and platforms to resolve issues and improve employee experience. It provides helpdesk teams with the ability to remotely access and troubleshoot employee devices to accelerate issue resolution and reduce support overhead.
Workspace ONE Experience Management
Workspace ONE Experience Management is a digital employee experience (DEX) solution that provides deep visibility into application, operating system, and device performance across physical, virtual, and mobile environments. It uses AI and ML to predict potential issues, surface root causes, and accelerate troubleshooting through an anomaly detection framework that spans UEM, Access, and Horizon data. The solution includes a low-code workflow orchestration engine that can automatically trigger remediation workflows based on experience data or employee survey responses.
Workspace ONE Intelligent Hub
Workspace ONE Intelligent Hub improves digital employee experience with insights, analytics, and proactive remediation across a device fleet. It delivers in-context notifications, surveys, and employee insights, and provides a unified self-service app catalog with SSO to all apps including Office 365. It serves as the employee-facing touchpoint that enables feedback, sentiment, and engagement signals for the Experience Management solution.
Workspace ONE ITSM Connector
Workspace ONE ITSM Connector streamlines IT support with integrated device data, remediation, and remote assist inside the helpdesk. It integrates with ITSM tools like ServiceNow to provide helpdesk staff with rich device and user context directly within their familiar console, enabling automated ticketing and accelerated troubleshooting.
Workspace ONE Mobile Threat Defense
Workspace ONE Mobile Threat Defense detects risky apps, malicious networks, and device vulnerabilities to protect mobile device fleets from threats. It provides continuous monitoring and threat detection to help IT maintain security across iOS, Android, and other mobile endpoints.
Workspace ONE Productivity Apps
Workspace ONE Productivity Apps are secure mobile email, content, and browsing applications that keep corporate data protected and employees productive on any device. They are designed to maintain security of corporate data while enabling employees to access work resources from mobile devices.
Workspace ONE Tunnel
Workspace ONE Tunnel enables seamless, policy-driven VPN for mobile and desktop users, providing per-app VPN connectivity for secure access to corporate resources. It is designed to ensure data-in-transit is encrypted and that only approved apps can reach internal systems, supporting least-privilege access and data protection.
Workspace ONE UEM
Workspace ONE UEM is a cloud-native unified endpoint management platform that enables IT teams to manage desktops, mobile, rugged, servers, and specialty devices across Windows, macOS, iOS, Android, Linux, and ChromeOS from a single console. It includes AI-driven automation for onboarding, app deployment, and remediation tasks, as well as conditional access, compliance policies, and device posture checks to protect devices and data. Pricing starts at $3.00 per device per month for mobile essentials up to $15.63 per device per month for the Platinum Edition.
Workspace ONE Vulnerability Defense
Workspace ONE Vulnerability Defense simplifies vulnerability management for Windows desktops and servers. It provides visibility and control over vulnerability exposure and helps IT teams prioritize and address security risks across their Windows endpoint fleet.
Considering Omnissa?
Our team will work with you to determine if Omnissa is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.